Eyman Plumbing, Heating & Air

Michael W.

Called them to clean out my main drain they put a camera down there said I had a break in my line and roots then said they couldn't do anything until I had it fixed for 6 to 10,000 dollars, had another plumber out he cleaned my line and showed me that there was no break. So Eyman charged me 300 for nothing except running the camera down the line.

Michelle T.

This company is horrible they price gouged us. We have used them to repair pipes and put hot water heater in my parents house, a month later our drain in basement flooded. They told us our pipes were not guaranteed because the plumber who replaced them no longer works for them but we will send someone to fix your drain which cost a 1000 dollars to snake it out. The tech broke his snake cheated us 245 dollars after doing that he hydro jet lying to us saying the line is cleared and charged 725 dollars and the
pipes aren't cleared out and want to charge us 10,000 dollars to replace main pipe line also 5800 to fix the break. They won't show us the video of the pipe being cleared as they say to see the break and denied us service and the brand new hot water heater they put in isn't going to be won't be warranted for six years, as they told us it would be. The customer service lady denied us service and said their attorney will be calling us and hung up on my brother. These people are scammers and price gouged us. Do not use them they don't honor anything and the grandson Scott doesn't do anything but say his grandfather owns this company. The service people are rude and lie to your face.

Shelly D.

First of all, The bill was $1420 dollars more than what the estimate was. My water heater was gas and they did not want to reinstall a gas and said it needed to be electric. This is when they said they would need to bring in an electrical contractor for an additional $459 dollars. The exhaust from the previous water heater was left wide open so they shut off the furnace instead of putting a cap over it. They told me this when the so-called job was finished and that I would have to go replace the cap myself or they would send out one of the HVAC team members for $300 an hour. The customer service there was very poor when I called to discuss the bill with them. Overall I give this company a big thumbs down and recommend that nobody use them. I only gave them one star because that was the only way I could post this. I wish I could give them a zero.

Jason R.

I got a call at 11:40 telling me the driver would be at my house within 20 minutes. The window I was told was 8 to 1230. So far, they have met expectations. The driver/plumber I talk to seem polite. The vehicle pulled up at 12:13 . I have a male dog that was abused by his previous owners so I gave the plumber a dog treat to give to my dog and he was very helpful / wiand my dog was calm afterwards. The guy was talkative and also able to do work at the same time. He was in and out within an hour. His name was Tom, an older gentleman and I would definitely ask for this particular technician if I use this plumbing company again.

Hello B.

I've used Eyman several times for various plumbing and HVAC issues. Each time I've been impressed by the person who takes calls and by the techs who come to my home. Very professional, personable, and excellent service each time. Each tech has been very willing to explain the repairs and answer my questions.

Me H.

If I could give - stars I would.
DON'T USE EYMAN
Horrible service, lazy techs, bait and switch selling techniques, rude office staff. Bad book keepers and a complete wast of money and time. One of my clients (elderly couple) even tried to use them for a leak. I isolated the leak and they called at 8am. By the time they called back (4 hours later) they offered emergency service at after hour rates. Fortunately I knew another plumber who was able to come out and have it fixed by 1pm same day at a reasonable cost.
I wouldn't even recommend this company to someone I disliked.

Jessica K.

Took them over a week on a 2 day job and they left my yard all tore up with ruts from their backhoe.. left their trash piled in the yard as well. WILL NEVER RECOMMEND FOR ANYTHING!!

Miguel P.

Eyman is at it again. They have the reputation of nickel and dime you but this one was over the top. Keep in mind they charge $111/hr and a trip fee of $22.50(which they neglect to mention). This time the technician didn't have the parts to fix my AC. It took him 1hr and 30min to get the part to the warehouse which is only 13min way (let's call it 30min round trip account for some traffic) that is shameful. What was he doing for the other hour? Of course they charge for the whole time and then they put the blame on their supply house even though the technician called ahead and told him they had the part ready for him and they are locayed in the same building. When I challenged them with the fact that the part was already waiting for him, Jennifer (the so called customer service) started to make excuses and stating ludicrous statements such ""you don't know how long he waited for the part"", ""the traffic could be heavy"". Don't make me laugh, traffic in Omaha at 10.45am. Basically they stole 1hr of labor more or less from me. If you are reading this, beware of the big red truck. It will make you regret you called them. Call others providers first (Ben franckin, rooto rooter etc).
Now, you would think that the customer service (if you call with this situation, they would try to compromise and meet you half way). I just asked to reduce the time by 30min of the extra 1hr unaccounted for. The lady that took my call Jennifer pretty much told me to go pound sand and that they bill would stand. I asked to talked to a supervisor and instead of letting me speak to him, she just repeated the last statement. Not to mention she kept interrupting me in the middle of my statement with the foremention ludicrous statement and excuses.
My Last recommendation (besides not using this company) and I know this will be uncomfortable for most of you, but if you have a feeling you are been ripped off, DON'T SIGN THE WORK ORDER. Just tell them you will be calling the office.
Good luck, God bless and stay away from Eyman.

Doug W.

What a joke! I called there after hours hotline for service on a backed-up main line into my house. They gave me a very high rate which I understand on the weekends, I decided to wait a day until Monday!The reservationist then told me that they would be out or call first thing Monday morning. I called the property 930am Monday and they informed me that the reservationists have no clue of their schedule and they can't get to me until tomorrow... Horrible customer service!

Roxanne F.

Excellent work on emergency call with water leak coming down to first floor from upstairs bathroom at my elderly mother's house. Also Joe fixed a different, less pressing, issue while here. Took a picture of work so that my elderly mother could see new replacement facet and fixings, as she can't easily go upstairs anymore. Joe came within 1 hour of placing call. He said he had 45 years of experience with residential plumbing, and I believe him! We will call again for any future Plumbing needs and will ask for Joe.