Extreme Plumbing Company

Myriah L.

To say I was underwhelmed by their service would be the understatement of the century. My husband and I first spoke to Dave last September when we were looking at buying a home that needed a lot of work. He quoted us $2500 on new plumbing and upstairs bathroom addition, we thought it was super cheap but went with it. When he came back a month later (October) he quoted us $8000! We took some time to get over the sticker shock and move finances around (we had not planned for this at all since he had quoted us way less). Towards the beginning of November we met again and started asking if there were ways we could cut down on the price (ie. buy our own sink, bathtub etc.). Every time we mentioned something he said okay and the upped the price (we ended up providing our own kitchen sink, toilets, shower base, bathtub, water filter, water softener system, and kitchen faucet) so in the end we got all those things and he still charged us over $8,000. Once we paid him at the beginning of November he said he would have his guys out first week of December.

I called Extreme about once a week starting in December until they came in January. I was told that several guys had quit on them but Dave would ""make it right"" since we were looking at having to be in our rental longer due to the delay. In mid-January they only pulled out a few things and put in minimal plumbing (They did not even do it correctly and cut into our 108 year old hardwood floors that I was considering using).

I Finally got a hold of them in mid February and they said they were done until we were ready to put in fixtures. By that point we had to stop all work on our house until the end of school because we were too busy. In June we finished what we were going to and gave Extreme a call. It took us a week and a half to get a response from anyone but the receptionist and then we were told we were dropping a ball on them we should have called earlier.

When they finally showed up they said they had so much work to do and the work place was a mess (it was cleaner than it had probably ever been). Instead of asking us to clean it up and build a wall for the water heater they did it and said they were going to charge extra. They then sent two apprentices over who worked for a couple hours and spent the next couple hours talking about how they could not do much because Dave was not there (this was the ""extra"" work we got charged for).

When they went to put spigots in they informed us that that could not put them in where we requested due to air ducts (I don't know why they didn't see this the first six times we showed them). They placed the vent for the hot water heater right where we were planning to build on in the future, which means we'll have to divert it somewhere else as part of that work. They put the waterlines to our vanity really far apart and now we have to cut a drawer down to make the vanity work (we have had this vanity since day one and not once did they ask for information on it) the vanity is not centered under the sink light either. This evening when I went to clean out below our kitchen sink I found a leak from the disposal that has formed a puddle and seeped into our brand new cabinet($500) causing the finish to bubble, which means it will eventually rot out.

Dave did not comp us any money and just went on and on about how much money he has in the house. If he thought it was too cheap he should have quoted us more in the first place. They even took all the copper plumbing and left the rest of the old plumbing thinking that we would not notice. Every interaction I had, Dave would listen to my husband and take into account what he had to say but hardly listened to me. I felt ignored and insignificant in our conversations which made me feel uneasy about leaving him to do the work at our house (I am more particular). I would like to say they were hard to get a hold of but their work was worth it but I cannot even say that. I would advise you go with anyone else if it is at all possible.

Jamie W.

Too bad there is not a ZERO stars rating. We did not get the opportunity to rate them as after making an appointment we were stood up with no explanation or communication. Gave them the benefit of the doubt by calling and leaving a message; but, to no avail, we were ignored. DEFINITELY will NEVER call again. DO NOT RECOMMEND due to UNRELIABILITY.

Bao N.

Dave came to my parent's home to inspect the issue with foul odor coming from the washer. He clearly explained the different pipes connected from the various locations drained down to the main line. He explained how to remove the odor ourselves and didn't charge us anything. It's extremely lucky for us to find an honest plumber! We'll definitely be calling Dave for any future work.