Express-Rooter

Paul S.

Our experience with Express Rooter
was definitely positive. Aaron was very competent and efficient. We especially appreciated his positive and kind attitude!
We know who to call from now on.

David G.

Our kitchen sink was completely clogged and backed up. Express Rooter was able to clear it up quickly and for a very reasonable price. Plus, they were very professional and easy to communicate with.

Some back story:
I originally called Roto Rooter who sent someone out that evening. The tech said he wasn't able to clear the blockage so he was going to come back in the morning with a camera. He said he wouldn't charge for the first visit and would just charge me for the camera (which was $500). Well they came back with the camera, stuck it in couldn't really see anything. They confirmed the location of the blockage and told me that the vent pipe was installed incorrectly and the plumbing connection was failing. They started quoting me $1500 to do a water jet and if that didn't work we'd be looking at multiple thousands to cut open the slab and repair the pipe.

I'm SO thankful I called Express Rooter. They told me that in all likelihood it was a simple clog that they could clear. They use a better machine that has a cutter on the end of the cable to cut through corrosion and buildup. Within minutes their machine had cut through the clog and my sink was draining better than ever!

Dave S.

Our toilet overflowed Sunday night. We cleaned up and used the other bathroom until I could call on Monday. Ricky was scheduled to look at the problem between 11am and 1 pm Monday. He called at about 9:15 and told me he was available early but we were not available until after 10am. He showed up at 10am and was professional and polite as always. He ran the water in the bathtub which drained without a problem. He flushed the toilet an said he thought he heard the clog clear. He went outside to the clean out and found the back flow trap was sticking. He didn't have one on the truck but needed to pick up a water heater for his next job so while he was there he checked the availability of a replacement back flow trap. He called me and told me they were no longer available but he could buy a different trap and modify it for our needs. He told me that if our house is above the nearest manhole it isn't necessary. I discarded the old sticky trap, there was no charge and no more problems. I've used Express Rooter before to replace my water heater and they do great work.

Tami H.

Very efficient and reasonably priced! I hired them after a major water leak at my place of business ( the leak was from another business I won't mention that used incorrect fittings. ) The plumber was friendly, professional and fast.

Greg F.

I had to replace my main sewer line all the way to the city's pipe. Express Rooter was professional, courteous and took good care to make my yard look better than when they started. The workers kept me informed of every step along the way.

Thanks Burt!

Dee F.

I needed a new water heater cuz it was knocking and I got 3 quotes . Express rooter was the median quote of the 3 but Ricky agreed to match the lowest quote AND replace the water heater the same day whereas the other plumbers cud not do it same day. Ricky was super nice and left no mess and even had to go get a few parts and was back promptly and I really appreciated that he did it so quickly and matched the lowest price. He will definitely b the plumber I call first the next time!

Jennifer A.

Angel arrived early, utilized safety precautions, was professional yet warm, took time to explain the problem and then helped us fix it on now time. Highly recommend this company! They were super quick to respond, kind, and transparent. Thank you Express-Rooter!

Joe D.

Today Juan came over to look at our drains not draining. He snaked the pipes , checked out all of our drains inside the house.
The whole time being very pleasant, informative and taking care of the problem in a timely manner. It only took 10 minutes or so. The reason I am so happy with this company and Juan is the previous day I had another company come out and without attempting to snake the pipes, tried to get me to spend $1100
on a high pressure cleaning.
I was charged for the service call
and they never tried to fix the problem. For anyone reading reviews to find an honest company, I strongly recommend
Express Rooter!
I will be calling the other company to let them know how
Express Rooter did their job quickly and cheaper too!
(and actually did fix the problem)
Thank you Express Rooter and Juan for the professional, job well done!

Bud A.

Called them on a Thursday. They showed exactly on time as promised on Friday. Gave me quote less than half of another plumber. Did a great job. These guys are my go-to plumbers for my Carpinteria home.

Hanna S.

Overdue for a review.

They did our subpump after another company had redone it so poorly it failed. Burt also helped us with exterior irrigation install that required a plumber. That was a bit more challenging due to them having to deal with poor direction from AgriTurf supplies (avoid them like the plague).
Burt went the extra mile coming back to help sort out issues related to the other group. He was honest and went the extra mile.

Hoping he/his company will install our new electric toilet so we can update the review again soon.