Express Plumbing & Septic

V j.

DO NOT USE! They were hired to remove old toilet and install a nice new toilet; The Owner """"Wayne"""" gave my father the quote and set to go. Toilet was already purchased by my dad from Lowes. Quote for price was written and owner assured my dad the job would be done in one day. Mainly because both my parents are in their mid 80's and we need that bathroom. Some piping work had to be done as well. Plumber comes to the house and begins the work. About mid day plumber tells my dad he is called to go to another job? WTH???? Plumber had about another 2 hours to complete this job and off he goes. Again owner quoted job will be done in ONE day; and why not it was a toilet install. So next day plumber returns around 3ish to complete the work; however as with alot of plumbing jobs in OLDER homes their can be complications. Long story short- Plumber finished the job around 7ish that evening. SO OWNER decides to tell my father it will cost more bc it took his employee longer to complete the the job. My father contacted me and I told DO NOT PAY any additional amount than the quote installed. My dad told him """"NO, I'm not paying"""", the OWNER scream and cursed my dad over the phone. The owner has some serious issues to treat; 1st an older senior in this manner and 2nd- the OWNER quoted the price and quoted job will be completed in one day. THE OWNER created the over time for his own EMPLOYEE! so SERIOUSLY DON'T DO BUSINESS with them!

Joe W.

I had them come out to replace faucett in shower and they spent 1 hour and 3.00 in parts and cost me 400.00 to soldewr 4 pipes. They wanted 2500.00 to set a toilet pipe and tub pipe. They are totally a rip off and have yet to see if this guy's work is not leaking. He didn't even know the spickot fro the overflow valve. DO NOT USE.

Deb D.

Prompt, professional service. We had a blockage in the sewage line, which they took care of quickly and efficiently at a very reasonable cost. We appreciate the senior citizen discount, and will definitely call them again for any future problems we might have.

Dan G.

I had a problem with my septic system, and they were out within the day to get it repaired and my system working quickly. They had to stop for the night due to lack of light, but were back out first thing the next morning to finish pumping and cleaning out the tank. Very pleased with the service, professionalism, and quality of work from these folks - added to my contacts for all repeat plumbing and septic business!

Michael B.

Neighborhood appliance Terrible experience came to my home the very next day I called looked at my machine and asked me where was the leak. The technician finally said it needs balance shocks so I paid $174.00 which was half the price than three days later i was informed the parts came an someone was in route which never happened. Then here comes a invoice with balance do immediately, I called and emailed however they've stopped answering and blocked my text. This pandemic is bringing all types of con artists to the table like anyone else i work hard for my money for this company National appliance just to walk away with my cash nonetheless I've reported this matter to a attorney this company is getting away with folks hard earned the technician even left running all over the damage cost me even more headaches..

Rex B.

I Called Express Plumbing after receiving a $300 water bill. They were able to get someone out the same day and he quickly found the issue. I had a leaky water pipe in my crawl space. The repair price was a little high but I also called on a Saturday afternoon and they completed the repair on a Sunday. I'm sure if I had waited until Monday and scheduled the repair it would have been less but who knows what other costs I would have incurred from the delay.

Heather D.

Rick and Kelly came to my house in Locust Grove today. I had no idea where my septic tank was. They found it quickly and got the job done like pros. As well as were super Helpful in explaining everything. Will definitely call them if anything is needed in the future. Thanks guys.

Doris G.

Called Express Plumbing & Septic as a second opinion. We had just paid another company over 2K, told we should be good with our field line issue. Well within 11 days, the water from the tank was backing up again through the basement drains. Called them back, they immediately returned and then stated the entire field line system needed to be replaced. If you know septic tanks, you know this is not cheap, quoted 12-15K. So we wanted to get a second opinion, so called Express. Well that was not the issue as stated, and they questioned they work the first company claimed to do, which we had already questioned to ourselves. (long story) We went with Express to do the work, the issue was a clog from the house to the tank and cost another $2500, the tank also had to be pumped since not done the first time by the previous company. They completed the work on December 17, 2020 and we've had no additional issues. Thankful we got a second opinion.

Johnny K.

My septic tank went south, on a Friday afternoon, spoke with Wayne. he had someone out to my house in a couple of hours. They fixed it temporarily and were out bright and early Saturday morning to pump the tank out. I was extremely happy with the people and the work that they did. I couldn't have asked for better service or a more polite courteous bunch of people. Highly recommend!

Brett S.

I was having issues with my Septic tank getting blocked every couple of months, causing me to lose $300 every time because other companies would come and just jet the issue hoping to unstick the block. I had Tyler and his crew come around and they got into the septic tank and assessed a slightly bigger problem, which the other companies hadn't bother to do. Tyler has now given me a much more long term solution and a lot more confidence in my septic tank. I would highly recommend them and will have them out again, however, I don't feel that there is now gonna be any issues. Thanks to the great work they have done.