Express Plumbing Heating & Cooling

Carol K.

Had a great experience performed by Express Plumbing. From my first call on April 16, 2020 when Robert and Dennis arrived to discuss my heater problem. They were both courteous and professional and covid protected. Estimate given and discussed.  I did get a second estimate also, but Dave Hill matched that estimate that was lower. Which I found incredible and I thank him sincerely. On April 20, 2020 Robert, Dennis, Jared and Mikey arrived with all the new equipment to be installed the whole works. I was kept informed by emails of appts. etc. The servicemen were here all day working constantly and did an exceptional job. Cleaned up neatly and took all debris away. Was never like any work was done. Super Job. I also want to thank Kelly and Jennie for being so pleasant to correspond with. Thanks to everyone at Express Plumbing for a wonderful experience. Highly recommend this Company and their Staff.  With my appreciation. Carol K.

Dana V.

From the moment I called for service, until our service was complete, Jared and the whole team at Express Plumbing Heating and Cooling did a phenomenal job. We highly recommend this company and we will definitely be using them again in the future!
Thanks from,
Dana Vigilante and Mike Carpinelli
Manahawkin

Edi R.

NOT GOOD. Dave is a very nice guy but Express Plumbing disappointed on both heating and cooling. First, when we got here, the heat wasn't working. They took months (and many calls) to figure out what the problem was (a bird's nest in the vent) but then never fixed it. It's now been 4+ months and we have no heat. Then, when our A/C wasn't working, and I explained to them that we had two new units but only half the house was getting cooled. They told me we needed 3 more micro units and estimated 17K. I called and asked them if they were any alternatives, and they said they needed to ""think about it"" but never called back. Air Technical Services showed me that a valve was in the wrong position and fixed the problem for $100.

Not sure if it's incompetence (or worse), but I don't recommend

Lucianna D.

I would give this company zero stars, but you can't.
Used the service for broken pipes and thought cost of project was really high, but assumed it was due to how much work needed to be done.

Had owner come back to fix a small leak behind my dryer wall. Got the bill: 1100.00!!! I was at the office when I picked up the bill and noticed that I was charged 195.00/hour x 5 hours. Well, I have a video camera: he arrived at 1:03 pm, sat in his truck until 1:17 pm, and was locking and leaving my house at 2:47pm. NAILED him on camera and let him know. I received a new bill with an apology for the ""error.""
Looking back, I am sure that I was ripped off for the original work done.

He is a con artist. BEWARE!!!!

Stella Maria H.

Outstanding service! I wish I could give them 5 million stars because they went above and beyond with their service. I needed emergency repair and they were prompt, professional at an excellent price! Thank you so much Express Plumbing!

Fred R.

Did a great job but told me the estimate to hook up my kitchen sink and dishwasher was going to be a complicated job. Thinking it was a complicated job I accepted his price. Came to my house the next day and finished the job in 3 hours. Price per hour was OVER 600.00. YES 600.00 per hour. I questioned this and was told he gets paid by the job. You would have thinked he could have charged me a bit less than the estimate. I'm not calling him a crook, but you can make up your own mind.

Terry J.

This plumbing service is polite and will come on time...however be prepared for a giant rip off in cost. The plumber was here for 1 hour and ten minutes to find and locate a leak. He found it in the first wall cut. replaced the hole in the pipe with a slip on replacement....no welding etc. the piece of pipe was 9 inches long. The charge 800.00! When I complained he dropped it to 700.00! And he left the hole in the wall and tons of water all over the basement floor. He is definitely a one shot plumber ....you would never call him again. I will report him to the Better Business Bureau

George R.

Warning, This company is a ""Wolf in Sheep's Clothing"".

I called 2 other plumbers and their hourly rates were $125.00 hour. Then I saw Xpress Plumbing and noticed their great reviews on Yelp and decided to hire them. My big mistake was not getting a price quote. Again their reviews were great so I didn't think they would charge me twice as much as the other companies. Well they came and spent little less than an hour here and had to replace a $15.00 part. So I'm thinking the price would be less than $175.00. Well I was shocked to see the price was $315.00. I asked why the bill was so high and what their hourly rate was and they told me they don't have an hourly rate and the plumber decides what the price is per job. Well my tech, Kevin, decided to fleece me. I called to complain and was told to speak to Kevin. Again Kevin told me ""the price is what it is"". I will not be using Xpress Plumbing again and will never recommend them to any friend or family. I am going to post this review on as many sites as I can find to help protect others. Beware of the price gouging, remember they are ""Wolves in Sheep's Clothing. Good luck

George

Nancy H.

Holiday Heroes! Had a backup in kitchen sink with a house full of company and more on the way. Called at 7:30am on Saturday of Memorial Day and the owner answered. He was nice and said he could have a tech here in 45 minutes. True to that James showed up at 8:15. It was not an easy clog and hubby had to open some drywall so James could work his magic on the area in question. By 9:45 problem solved and the bill was not highway Holiday robbery! Would call again and recommend to others!

Susan B.

This company replaced a water heater for me. They were available on short notice and did a good job. However, I needed an invoice so I could be partially reimbursed by my condo association. After numerous contacts by e-mall and phone and a lodging a complaint with the Better Business Bureau (that went unanswered), I never received an invoice for the services rendered. I would not recommend them for this reason as I think this is bad business practice.