Express Drains

Anne W.

The toilet in our retail business had been clogged for several days. We called a couple places to get pricing on how much it would cost to unclog. One company sent a couple guys out to look and they estimated the cost at $635. We then called Express Drains and the lady told us exactly how much the job would cost over the phone. The cost was $200. Period. No hidden fees, no bait n' switch, and none of that ""we'll-come-take-look-then-give-you-a-quote"" stuff that so many other companies do in order to overcharge because they think you are desperate and want the job done so bad you will pay anything once they arrive. Express Drains sent 2 workers, Jim O. and a 2nd guy (whose name escapes me, but he and Jim both were very nice). They had our toilet unclogged in less than 7 minutes and we are more than pleased with their work and professionalism. We highly recommend giving them a try!

Rachel P.

If you have a specialized drain issue - Express Drains is awesome. They're great communicators, always on time, and have transparent pricing. We've used them twice. Once for a shower clog that a regular plumber couldn't snake that they quickly resolved. Another time for a serious clog from a toilet that required this crazy enormous special snake. We also had a suspected related issue that came up a month after the job and they came back out free of charge to check it out. I am a very demanding customer and tolerate no funny business from service companies - I can recommend them without hesitation.

Lee B.

After being stood up by another plumber (see my other yelp review), was pleasantly surprised that Ryan not only came out the next day (on a Saturday morning!), but called when he was on his way, assessed the issue and resolved it quickly. His price was more than reasonable as well!

Kevin J.

This company for drain cleaning. The best I have ever dealt with. Upfront reasonable pricing. Technicians have proper tools to efficiently fix the problem. I would not hesitate using this company in the future

pete m.

A very professional mechanic diagnosed and fixed the problem quickly. Extremely satisfied with the results. I highly recommend Express!

Kellen T.

I had really high expectations for Express Drains after two plumbing companies told me that they were their go-to for clogged drains. I had an issue where my entire back patio was flooding due to a clogged sewer drain, and was in turn flooding our first floor and basement. All around, a pretty nerve racking situation.

Express Drains came out and went through the motions of trying to snake the drain. Ultimately, the tech couldn't get the snake through the trap but was able to get the water moving through the drain. A day or two later, it rained, and just like before, our backyard and home flooded.

I subsequently had another plumber come out to assess. We were able to look into the drain with a flashlight and found all kinds of blocking debris - wire, rocks, tennis ball and a baseball! Needless to say, I was pretty shocked. Here I had a professional drain company come out, and instead of actually trying to diagnose the problem, they just went through the routine motions of snaking the drain thinking the issue was fixed.

I subsequently spoke to Ryan who is the owner of Express Drains and he offered a $100 refund on a $250 charge. Sure, it helps, but at the end of the day, I paid for a service that ultimately did nothing. I even called back later, saying I was concerned that there were still a blockage (I'm still getting flooding) and was hoping they would be able to put a camera into the drain to diagnose the problem. And instead of working with me, they just referred me to another plumbing service. Essentially just passing on the problem to someone else instead of dealing with it directly.

I'm sure these guys are great if you have a simple clog, but if you have a complicated issue and need a plumber / drain company who can actually diagnose a problem, I would not recommend.

Benjamin A.

Jim from Express Drains came to clear out my completely clogged main drain. He was friendly and proficient! He cleared the drain quickly! I couldn't be happier that he was able to fix it so quickly, and with such short notice. We only called the night before and they were able to fit us in early the next day! Thank you so much!

Sandra W.

I had been without my kitchen sink for four months due to a clog. I paid one plumber $150 to fix it and two weeks later, the pipes under the sink blew apart. I hired another plumber who fixed it; I paid him $150 and the sink stopped up within a few days. The third plumber told me I needed to have my concrete slab floor dug up to replace the pipe, which had been done 20 years ago when an entirely new drain system was put in. He charged me $315 and quoted $3,800 to tear up my floor and he got a public adjuster involved, then never came back to write a proper proposal for the adjuster. I was so stressed! A friend of mine recommended Express Drains. They came early the very next day, was here 15 minutes, cleared my clog, gave me a 30-day warranty and cost less than $200! I'm ecstatic! After all this time lugging dishes to and from the bathroom sink and spending hours doing dishes, Express Drains gave us our life back!

Lisa S.

I was referred to Express Drains and could not be happier to finally have a drain clearing company I can trust. The minute I spoke with the owner, Ryan, I was at ease. I got clear concise answers and he was incredibly professional and knowledgeable from the start, as were the service techs he sent out on the job. I had a major drainage issue and had received numerous opinions from different companies which left me more than a little confused and frustrated. Ryan cut through all the BS, got straight to the issue, and handled it competently and quickly. Highly recommend this company!

Jim M.

Workers came out promptly and cleared drain. Another issue arose and I was put in contact with the owner, who came up with a solution over the phone and got the issue resolved. Thank you.