Express Drain & Sewer Cleaning

Alessia L.

I called this company to get a quote for an inspection because of a problem my neighbors and I are having (i live in a townhouse), I explained the issue and they told me they would charge $125 per hour for an inspection. When I asked if they would credit part of the cost of the inspection towards the job Steve said it's up to the plumbers. I asked if the plumbers are contractors and why Express Drain does not have a written policy that applies to all customers. Steve assured me they are employees but they are the ones that make decisions - which does not make any sense to me. Anyway, I still decided to go with them because I had spoken to one of their plumbers, Joey, who seemed very knowledgeable. They called me back and jack up the price to $325 per hour for the INSPECTION (they hadn't come to the house yet so they did not know what the issue was). I found this increase of the price very unprofessional. Of course, I called another plumbing company that charged me $135 for the inspection.

Jeffery S.

Amazing job. I called at 8 AM. The sewer lines were cleaned and working fine by 10:15 AM. WOW! The prices were great. Jeremy was awesome!

Blanca T.

Excelent company, very profesional and they do what they say they'll do. very puntual and explain everything to the customer. I will recomend them to any one.

Shoshana A.

I use Express Drain and Sewer cleaning whenever I need fast, reliable service. I got in a bind the other day with a tenant and having been a loyal customer they overlooked the issue of having to reschedule the next day.. It was very kind of them. They always do a great job and I will call them when I need them. thanks guys.

Yulia K.

Awesome team at Express Drain & Sewer! Had a late night, pre-Hurricane Matthew emergency and was desperate to get immediate assistance. Judy who answered the phone at 10:30 pm was pleasant and helpful, and promised to get us helped that night. Within 30 minutes, we had Adrian at our house on the service call. He was friendly, knowledgeable, took care of the issue quickly, and gave us some useful information to think through regarding the cause of the problem. The cost was great and given to us upfront when inquired - so no surprises there. And Judy was kind to check on us a few times that evening to ensure everything went as expected. We couldn't be happier and will be calling these guys again to fix the bigger issue that got uncovered. Thank you!

Norm W.

I had an unfortunate problem with a blocked pool skimmer line at one of the properties I manage. The skimmer line was totally blocked, after working on the problem for an hour, I gave up. I called Express Drain on a Sunday afternoon and had the pleasure of speaking to Benjamin who apparently was the owner. He patiently listened to the problem and offered the solution. He suggested that I go back to the job site and be patient and continue doing what I was doing and try again and suggested one other additional step, which I did. Voilla !! it worked... Thank you Benjamin for your sharing your trade experience, kind and thoughtful advice which I sincerely appreciate. I would highly recommend Express Drain & Sewer Cleaning if you are looking for a fair and knowledgeable provider who is not is only interested in charging. Benjamin is an asset to our community, we need to support him.

Jazmine G.

I could not be happier that I came across Express Drain on Yelp. The owner was extremely friendly and knowledgeable when I called to inquire about emergency services. Long story short, he dispatched Richard to our home to handle our messy backup (sewage in toilets and showers as well as our second bathroom tub filling with water on its own). I was so thankful they were available. Richard was extremely friendly, honest, and knowledgeable. The job was completed well after midnight and he did not rush one bit. I would definitely recommend them to anyone and will use them for future services. Thanks a ton, Express Drain!!

Jan D.

We used Express Drain for Commercial storm drain cleaning for an office building. We found them quick and responsive in getting us a quote and providing their insurance and license info, and easy to schedule at a time that worked for our very busy parking lot. I actually sent them a note later that day telling them how professional their team was. Not only were they there early, I was on site and had a lot of questions. Anthony took the time to explain everything to me and taught me so much I didn't know- for example, the system design and how the drains were all inter-connected, and the importance of doing this cleaning more frequently than the five year window allowed by our city. I did not realize that there is much more to it than just debris in the catch basin- such as rotting leaves in the connecting pipes- not just the drains themselves- that can be problematic. They also tell me that they can clean our commercial HVAC conduit pipes to keep the slime blockages from occurring and we plan to do that eventually as well. Very happy that we found Express Drain and Sewer Cleaning!

Tori B.

NOT 24 HOURS! They may answer the phone, but they clearly aren't interested in their reputation. It's really not that late only midnight not 3 in the morning, but midnight. My toilet is draining into my shower and they say (something along the lines of) """"What about 8 AM? Can it wait?"""" IF IT COULD WAIT I WOULDNT BE CALLING! Thank you for making a stressful and frustrating situation worse. On to the next """"24 hour"""" plumber.

Willibeth G.

Excellent customer service for all your plumbing needs with a super friendly staff and I love the family atmosphere.