Excel Plumbing & Rooter

Christina H.

Very pricey .... 150 just to snake my drain. Never have I paid that much during normal business hours will not refer!

Dolores W.

I called Excel on a Saturday as I was moving out of my home and couldn't get the hot side to the washer to turn off. The shut off valve was frozen. I was panicked because I couldn't imagine being without water for days. I called and got Mike, and he sent over one his technicians (Danny). He was there within the hour, provided a professional service and pricing was reasonable. Totally grateful and would highly recommend this company!

John T.

I have used a lot of plumbers over the years but Excel is the best. Mike really knows his business and does what he says he is going to do.

John C.

Excel came highly recommended by a vendor I trust. Wade appeared at the appointed hour did a superb job relocating a refrigerator spigot box to accommodate our kitchen remodeling project. The master bath remodel will be his next assignment. Do yourself a favor, call Excel Plumbing and Rooter the next time you need a plumber. You will not be disappointed.

Julia S.

Excel Plumbing has been amazing to work with! Mike and Wade always take care of me that same day. I am so grateful for their prompt service especially when dealing with tenant issues. They even take the time to thoroughly explain the issue and solution so that even I can understand it (as I am no plumbing expert). Thank you again and keep up the great work! :)

Heath T.

I have done business with Excel for years. They are punctual, knowledgeable and honest. The owner answers the phone seven days a week to make sure customers are taken care of. Good guys with great service.

Larry W.

We work with Excel Plumbing on a regular basis and they do a great job. Mike and Wade have been to my home and business to help with clogged drains, a broken garbage disposal, and a pipe leak. I was pleased with their professionalism and speed of service. I have referred Excel to many friends over the years. My friends have also referred Excel because they have been so pleased with their honesty and workmanship. When you call Excel you will be pleased too.

Jim M.

Dion and his coworker were wonderful. Arrived with in an hour of me calling for service. They were courteous, respectful of the house and cleaned up after they completed their work. It was a hard to find clog but they stayed on the job until they found the clog. The cost of the
repair was very reasonable. I would highly recommend them for any of your plumbing needs.

Jim Merrill
Claremont, Ca

Eric W.

I had an upstairs toilet plugged up and leaking. I called Excel and they came out and fixed both issues in very short order. Their prices were also very reasonable. Finally, they took a lot of pride in their work and showed a lot of attention to detail. I will definitely call Excel for my next plumbing problem.

Jimmy Y.

Yelpers beware, this is one of the worst experiences I have ever had with a plumbing company. Not only did they not fix my problem, they actually broke my item and had me pay for it.

I called Excel and Mike Allen came out to the property to fix a toilet clog. He snaked the toilet and then he BROKE my toilet. Mike then claimed that it was the plumbing of the toilet that was done wrong and there was no way for him to have known it. Is he not suppose to be the professional here?

My choices after Mike broke the toilet was: 1) have him replace the toilet or 2) have a broken/leaking toilet. I had no choice but to have him replace the toilet because I did not want to have my water shut off and find another plumber. I had to purchase another toilet WHICH I HAD TO PAY OUT-OF-MY-POCKET. Mike Allen then claimed that he was doing me a favor because he was not charging me for his labor.

He installed the toilet and told me that he was going to go back to his manager to discuss whether he can give me a reduced rate for his labor. He never gets back to me and six months later, Excel sends me a bill and claimed that the bill is past due. I asked Excel what happened to a reduced rate. Excel flat out denied that they ever agreed to a discussion of reduced rates.

When I asked Mike again about the reduced rates, Mike fired back stating that his business is built on trust and integrity and that he never agreed to any type of reduced rates and that I should just pay without questioning him.

After being cross-examined by Mike for 20 minutes like I was some sort of convict, he started screaming at me and kept repeating ""are you going to pay or not."" This is the worst customer service I have ever received and I do not wish this experience on my worst enemies.

At the end of the day:

Excel Plumbing coming to your property and breaking your toilet - materials cost $200
Excel Plumbing replacing YOUR toilet that they broke - ""allegedly free""
Excel Plumbing charging you for breaking a toilet, replacing a toilet and then for de-clogging services - $250 (this is non-negotiable, even though Excel claims that they will reduce it, but if you ask, they will question you like you are a criminal)
Just paying the $250 so you never have to deal with Excel Plumbing or Mike Allen ever again - PRICELESS.