Excel Plumbing

Daniel H.

Had a leak in my bathtub faucet that needed to be repaired. Called Excel Plumbing along with two other local competitors to make sure I was getting fair and honest quotes. Excel's price was $690, which was ridiculously high for a very simple and easy job. Ended up getting the job done for $185 . The repair took less than one hour and included changing both hot and cold cartridges. Will never call Excel again because they are a RIP-OFF!

Thanks for the reply Thom! While I agree that mistakes happen and we all should be tolerant of this. In my opinion, this was not a mistake, but intentional gouging.

Andy P.

We had our water heater replaced with Excel Plumbing. They were incredibly quick to answer your questions, well-priced, on time, and had great service from the technicians. They even helped take care the permit with the village. We would definitely recommend Excel Plumbing.

Vera S.

We had a leak from a pipe hidden in the ceiling. They arrived quickly, identified the issues, opened only the small part of the ceiling to get to the root cause. When they left the work are was clean.

Sri K.

Excellent service..

The representative was on time to fix our cold water issue and some blockages in bathroom.

Would recommend them for any plumbing issues.

Alissa T.

Great communication to schedule estimate.

Ronnie and Wally were awesome. Very professional, tidy, polite, and thorough in their explanation of options for a new water heater.

Highly recommend this company.

Paul D.

We used Excel Plumbing for the first time today. Luke, the plumber who came to install a new toilet, was extremely professional, friendly and efficient. He kept us apprised of everything he was doing, and left our home spotless after he left. I would definitely use Excel Plumbing again, and I would highly recommend Luke and Excel. They did a great job!

Dorrie S.

This was the first time I used this company for plumbing services. Maureen was very fast replying to my request for a estimate and with follow up emails. I was informed when the tech, Egor, was on his way. After Egor arrived, he gathered his tools and had my new kitchen faucet installed quickly. He was very professional and cleaned everything up after. I would recommend this plumbing company to anyone that wants a job done well. Thank you

Noel L.

If I could give zero stars I would, but had to select one to write this. I had Excel Plumbing come out and inspect an issue with my kitchen line in September 2016 wherein they explained that I had a broken pipe and should have an outside access placed. I agreed to the work and then once it began and they realized how much the outside access was going to cost them for the digging portion they then stated that the line wasn't broken and stated that I should have them do a hydro jetting. I asked how they confirmed that it wasnt broken and they claimed a camera inspection; however, didnt have anything to substantiate that at my request. They did some work on the line that was later found to be against code (they claim the village inspected it but I FOIA'd the village and they didn't - in fact they whited out all the other work they were completing on the form they sent to the village) They were back out slightly over a year later for the same issue. They only completed a quick rodding of the line and said it was fine. I requested them to look further into the issue because clearly it was not resolved or fixed and the licensed plumber just put silicone caulk on the floor. I had another plumbing company out since the issue remained in early June and they told me that the line WAS in fact broken and that the access they placed in the front didn't have the backflow prevention I was told it would and that kitchen line would have to be replaced and the work outside of code repaired properly and that based on the condition of the pipes and the continued issues even just a year later there is no sufficient evidence that the hydrojetting was completed. I have reached out and received a letter from their attorney basically confirming all the work I said they completed and talked around the actual issue of the kitchen line and sent a response including the inspection report from the village and have not received a response. When I inquired about the back flow prevention in April 2017 I never received a response from the service manager in regards to it and I would assume his failure to respond is because it wasn't done. I would not recommend this company to ANYONE - even my worst enemy.

Posting an update after your response on 06/24:
The work in question was NOT performed due to the misinformation provided by your licensed plumber after the initial inspection of the issue. I appreciate that you and your attorney keep talking around the issue here. Also, what I mentioned was completed was not completed to the extent it was explained to me as there wasn't any backflow prevention installed. I mentioned in my letter the emails that went to Gino Babovich the service manager, so your company was aware of the issues, he never responded to me. I sent multiple follow ups requesting the professional courtesy of a response, didn't receive one - so to claim you weren't aware of it is false. To say that you weren't provided a copy of the other plumbers estimate and/or invoice is also false. That was provided to you in my initial letter that you clearly admitted to receiving. This issue was NOT unrelated. I also provided to you the initial invoices from YOUR company where they stated this was an issue and was later told after the expense of the other work went up that this line was not broken and I was denied seeing a camera inspection and it was removed from the invoice from your company. You claim that the village inspected all work completed which again is false, I requested ALL permits and inspections related to any plumbing work since I have owned the house in 2011 and the ONLY item listed was the outside access, not the inside line that was done against code. The village wouldn't have known to inspect that because the invoice you provided to them, this work was whited out, so again FALSE. I stick to the facts while you just continue to attempt to provide a defense for the fact that I was lied to. Excel was back out for the same issue slightly over a year later and I had to request twice for the plumber to take a look at it when he just slapped some silicone on it and handed me an invoice. That is not proper repair or inspection or repair so clearly I would not trust for your plumbers to come out again which is why I had another company out who explained that the line was in fact broken. If it was properly repaired in the beginning and I wasn't lied to I wouldn't have continued to have the same issue. Excel plumbing is not sympathetic, not at all.

Adrienne R.

Thanks for a job well done. Luke came in and looked at sink and faucet and saw where water was coming from. We discussed what type of faucet would serve my needs. Because I'm on a fixed income he suggested a Moen because it was similar to the one I had, and the cost was within my budget. He left then returned to install and he even put my cleaning supplies back under the sink!

Nicki D.

Dan was AWESOME!! I'm one of those people that likes to be social with anyone coming by to help ME out by fixing an issue at my place, and Dan was super conversational, and precise, and professional. My new kitchen faucet looks GREAT!! Would absolutely recommend Excel and especially Dan! Thanks so much for the great work and the convo!