Ex-Stink Plumbing, Sewer & Drainage

C L.

I have been an Ex-Stink customer for about 10 years. Over the last decade they have repaired a sewer line, added a clean out access, installed two water heaters, installed new faucets, unclogged a bathroom sink and annually rodded our sewer line! Every experience has been positive and I have always felt their prices were beyond fair. Most recently Harold came out to repair a toilet that was not flushing well and install a new faucet in our utility sink. Turns out the toilet was in worse shape than we realized. The manufacture date on the lid was November 1988! Harold said he'd repair it but we'd probably do better with a new toilet. The replacement faucet I bought for the utility sink was the wrong size so we were in need of a new faucet and a toilet. Our bathroom has a beige toilet, sink and tub. I'd love to renovate but that's a want not a need right now. Harold agreed to go to Home Depot and get the faucet and toilet but warned me it might be hard to find a beige toilet. I told him to just get white but knew it was going to make our out dated bathroom look even worse. Harold understood my disappointment and actually called me from Home Depot saying they had a beige toilet and asked if I preferred that! I thought that was so thoughtful and agreed immediately. Harold came right back and installed both the toilet and faucet on his own. Once again Ex-Stink came through for me! I highly recommend them! Shout out to Dave as well who does a great job rodding out our sewer line every year!

Teddy R.

We bought our home in 2016 and to say the plumbing was ignored by the previous owners would be an understatement. Our basement flooded and both our sewer and storm lines were poorly constructed and have malfunctioned, causing us major problems. We came across Ex-Stink in 2020 and because of Dave and Mike's work, our entire plumbing system is in the process of a complete overhaul. I personally brought in multiple plumbing companies along the way for competitive estimates and Ex-Stink was always the least expensive. Not only that, their consultation and transparency made us comfortable to avoid a short term fix for our storm line, which would have been extremely expensive in the long haul. Mike's on the spot insight caused us to go in a different direction, which is going to save us plenty of time, cash, and headaches in the future. Bottom line, they have customers for life in us and there is zero reason for anyone in the surrounding area to use any other plumbing company. And they have the best name.

CP R.

We have had problems with our sewer line. We had five different businesses look at it and five different opinions on what to do. Ex-Stink came out rodded our sewer line and saved us $2200. We are grateful and will be using them again.

Deb M.

Our plumbing backed up last year. I called a couple of places and went with Ex-Stink because they seemed to be reasonably priced, straightforward and didn't seem like they were trying to rip me off . Dave came over and ran a camera through the sewer line and showed me what the problem was. Luckily, there weren't any major issues and we just needed a sewer rodding. I used them this year for another sewer rodding because I found them to be very professional, making me feel comfortable with using them again.

Scott T.

These are the go-to guys for annual sewer rodding if you have a tree in your yard. They are reasonable and professional and do the job right. I am not sure what else they do but my experience has been positive for about 10 years now.

Barry B.

I contacted Harold the plumber to do work for my bed ridden mother whom I love and care for.
Harold tried to make me feel confident and at ease convincing me my mother would be in good hands.
Unfortunately this was totally opposite as he would not return calls or other correspondence for a week while I was forced to hire another plumber.
Harold had agreed weeks before to pull a permit but kept coming up short. Our new plumber took only a day.
When Harold did finally respond, he had no answer to his sudden disappearance except rage when I found out that he had gone out of town to visit his son since his lead plumber the did all jobs for Harold has actually quit days before leaving Harold unable to do the work but blaming it on the permit and calling everything hearsay and my fault.

The work that was done was incorrectly drilled costing my mother several dollars in damage as well as open walls never discussed with me or needed.
Harold's only defense so far has been that he lived very far from me and the job was an inconvenience.
He also claimed that he never like to pull permits and usually worked in most towns without them. A very big violation of trust and codes.

When an inspector for obtaining the permit come out to meet with Harold, he missed the time and claimed traffic was just overwhelming for him.
That was extremely embarrassing and damaging leaving us in a precarious situation.
My final conversation was not a good one as Harold as he was not letting me get a word out during the phone call and told me he'd be paying me a visit Monday as he hung up the phone.

My mother and I are pretty shaken up and I can only say that I should have researched even more.

Pascha H.

Excellent quick service. Technician and roved promptly and the price beat all conpetitors.

Steven B.

I see the last review is over a year old and I can say they are the very best for service and price. They let you know what the situation is and without any pressure , let you decide the best course of action. All work is done professionally and with no leftover mess.

Jodi B.

I called this company 2 weeks ago in the evening and they advised they would be here the next morning at 7:00 am. They didn't show up until 11:25 am and I didn't receive a call advising there was a delay. I was given a $20 discount instead of the $30 discount they advertise online. Now 11 days later I am having the same issue, when I called them I was advised they will have to get back to me and could not provide me with an ETA. In the meantime, I am not able to use my toilets or my washing machine, again. I contacted another plumbing company, Duane Blanton, who was here in less than 1/2 hour and they were able to fix my plumbing issues, correctly. My advice to you is to call either Duane Blanton or a different plumber as this plumber doesn't stand behind their work and I still have not received a call back, 4 hours later.

Meagan S.

They came out on time, already a bonus from most plumbers. They used a camera so I could see everything. I had another issue that needed fixed and they could have easily told me it was a pipe, and charged me an arm and a leg but instead told me to just have a handyman replace a handle and it would be fine. Great guys, honest, and on time.