EW Tompkins Plumbing Heating Cooling

Dolores B.

We've used this plumbing service for quite a few years and have recommended them to many people. 2 years ago we had them remove a garbage disposal from under our sink and reconnect the drains. But last week we saw a leak where the drains were reconnected.
Called the office and they apologized for the work that was done and within 5 days they sent over someone to fix the problem, at no charge to us.
We really appreciate how this company stands by their work and will continue to use them in the future

Warren H.

Called them for a leak in my house. Sent them detailed pictures so they didn't need to take a trip for estimate. Was told pictures were great and they would get back to me shortly with a price. Phone calls and emails later they have not gotten back to me at all. Left them a message to just please let me know if they are ot interested and still no contact. If you need something done, I wouldn't call them, they do not deserve YOUR time!

Robert D.

The company did an excellent job at a fair price repairing my furnace. My technician, Ron, was fantastic. He did a thorough, professional job and was honest, personable and knowledgeable while doing it.

Greg Z.

I had EW Tompkins bid on a fairly substantial upgrade to plumbing in my mother's home. Replaced a bunch of brass with PEX. Their price was very competitive, the person that bid on the job was knowledgeable and the 2 plumbers that did the work were timely and professional. Everyone involved had their act together, with no surprises, and no need to chase people or explain the job 3 times. I have some familiarity with plumbing, I was very pleased with the quality of the work and attention to detail. They also cleaned up after themselves and took a few minutes to review their work to be sure I was 100% satisfied before they left the job site. Would absolutely use them again.

Steve L.

EW Tompkins recently fixed a number of plumbing issues for me including replacing pipes. Angelo was highly efficient and professional in his approach to the work. I will definitely be using EW Tompkins in the future.

Casey M.

Finding a plumber willing to work on our 200 year old building has been tough but EW Thompkins was the only plumber I've called that was both willing to work on the building and understood how the plumbing and drainage worked. Most recently they replaced a water heater for me and the plumber, Angelo, was great. He answered my questions, wasn't bothered by the somewhat hard to get to basement, and practiced COVID safety protocols. I'd recommend them to anyone with an older building with years worth of questionable plumbing work to contend with.

Lisa V.

This company is great! They installed a boiler and made sure we were very satisfied. I highly recommend them. Always on time, professional, friendly, I would definitely use them again on my next plumbing project.
Lisa V.

John K.

After reading the many reviews I thought I would give them a try. Had a leaky outside faucet and a small leak on the cold line going into the hot water heater. Also needed two inside shut offs for each outside faucet. The office answered promptly and scheduled a plumber named Angelo. They sent me a message with Angelos photo so we would have for security purposes. He texted us to say he was on his way and arrived exactly when he said he would. Once shown the items that needed repair he wasted no time getting to work. 90 minutes later DONE ! Very professional and reasonable. Definitely using them again for any plumbing heating issues!

Hugh L.

A few years ago I chose this company to take care of my HVAC and plumbing issues. I initially had a full heating system inspection and cleaning, which included the central air unit. I was impressed with their service. Recently we used their plumbing services and again no complaints.
Today we noticed water leaking from the furnace area and determined that it was probably due to a clogged condensation hose from the air conditioner. Probably not a big issue, but something that needed fixing. Not being a mechanical person, I called for service and was told they do not do air conditioning. Well so much for a full system company that one can depend on. I guess they need to update the stencil on their trucks to remove ""COOLING""

Shishir D.

Please continue looking for other plumbing and heating companies. They come out to do bids and are so unprofessional that they don't even bother getting back to you with a quote. The attitude is like: ""Well, if you have a problem with the way we do our business, we don't need you because we're so busy.""

A large plumbing/heating job is a big investment paid with your hard-earned dollars. Spend it on a plumber that actually cares about doing your job.