Evolved Mechanical

Emily W.

Our toilet was running so it wasn't an urgent repair and I was hoping to get an estimate. On the phone I was told that I couldn't get an estimate until the plumber arrived. When the plumber arrived he said the visit to the house cost a certain amount (well over $100 but I forget the exact number) regardless of whether he did the work. I found this frustrating.

The good part is the the plumber came (during the April stay-at-home time) was pleasant and the toilet no longer runs.

The bad:
(1) The person I spoke with on the phone was not clear with me about cost.
(2) The toilet's water level is too low and it now occasionally splashes when it flushes which is gross. It's probably an easy fix but I don't want to mess with it.

David H.

WOW! Do they really care. Mike really took the time to the explain how the whole system worked. Gave me good advice about future maintenance. This guy loves what he does and cares about his customers. I highly recommend them.

John D.

My boiler stopped working and I needed help. I emailed Evolved Mechanical LLC my info and someone was there the next day. They surveyed the boiler and came to the conclusion that it was not repairable and needed to be replaced. I had already been told this by another company but wanted a second quote. They came in almost 1,000 cheaper than the other company. They offer financing so as soon as I was approved, I accepted their offer. They were there the next morning. It took exactly how long they said it would. They even worked late to make sure we were warm. I Highly recommend Evolved Mechanical LLC.

Amy B.

This is an amazing company! I was very nervous about a huge HVAC project that we wanted to undertake when we bought our 1890's house- converting from oil/steam radiators to gas forced air and central AC and replacing the failing water heater too. It was a challenging job and we met with several companies. Some were confused on how to approach it, others never even wrote the estimate as they didn't seem to want to take on such a big job. Jason, the owner at Evolved, on the other hand was personable, confident and had amazing attention to detail in coming up with the best plan for our old and quirky house. He even pointed out important ventilation issues to make sure the new system did cause mold in the attic- no one else mentioned this. The estimate was delivered to me later that day. While we have not been there during most of the work but we have been blown away by the quality and efficiency of Sam and the rest of the team. The customer service is unparalleled; Monica in the office has been so helpful with billing and scheduling every step of the way, even offering to help with Mass Save rebates. Everyone goes above and beyond and takes tremendous pride in the work. Oh and the price was very fair for the scope of the project. You won't be sorry for using Evolved. We are going to be lifetime clients!

David G.

I needed my two outdoor water spigots (faucets) replaced. Evolved mechanical was quick to reply to my inquiry and ask follow-up questions and schedule a free visit for an estimate. A number of other plumbers refused a quote and let me know I would have to pay a visit fee for the estimate, which is bonkers for a specific service. Evolved's quote was where I thought it would be and I quickly scheduled service. The job was done quickly and efficiently and now I have reliable spigots. Everyone I was in touch with was friendly and it was an overall great experience.

Stephanie H.

I had some work done on my house in Malden. I was in a bind. I had called several different people and no one called us back. 2 companies were up in the Merrimack Valley. It was around thanksgiving. I had searched different places and came upon this place. Jason and the other gentleman were so nice and they explained what they were going to do. When I initially called he was out the next day. I would definitely recommend this place to anyone

Patrick D.

Dan and team installed an advanced HVAC system in our house, replacing our old system. The team was friendly and responsive during the quoting process as well as the installation and follow-up, and I enjoyed working with them. The work was done correctly: although I am not an HVAC specialist I am a mechanical engineer and familiarized myself with what should be done and how it should be done during the install.

The pricing was good: better than 128 Plumbing and Heating (who priced ~$2k higher, refused to negotiate, and were less than helpful with questions and requests for changes to the quote), and a lot cheaper than Winters Home Services (who wanted $7k more and would not negotiate). In fact I didn't find a cheaper quote for the same system.

My only word of caution to others is that the team got off to a rocky start during the install. The ground where the compressor needed to sit was sloped slightly, and they did not have any plan for leveling the ground. I had to get creative and actually go to home depot to get some cinderblocks such that the pad under the compressor would be level. We hadn't really talked about this detail during the quoting process, so I can't blame them, but there is room for more attention to quality and aesthetics here. Additionally, the team forgot a key component, but they were able to locate it and get it the same day, so no big deal. Everything after this went great. They even sent an electrician a couple times for follow-up work to get some things just right which was really above and beyond what I expected... Somehow I just expect every company to try to cut corners so I was pleasantly surprised.

Overall Evolved did a great job, and I recommend them. HVAC jobs can be complex though: regardless who you choose definitely take time to learn about the process... read up and watch some videos on HVAC installation. Also be very inquisitive and make sure you talk through the install process and all the components involved during the quoting process. Make sure you communicate your concerns and priorities such as noise levels, any performance issues your old system had, etc.

Cam G.

My furnace blew, leaving me without heat for a night or two. Jason and his guys came and gave me estimate the very same day, gave me a very reasonable price, and moved things around to install the new furnace/hot water heater the next day. They filled out the Mass Save rebate paperwork for me, and made that an easy process. 100% would recommend. You will not beat their service!

Monica C.

Jason and his team are so professional and quick to respond. Totally recommend. I used them to convert from oil to gas. They assisted in getting me rebates as well.

Liza H.

Jason just left my house after doing another great job so I felt compelled to post here. My house was built in 2010 and the plumber who did the initial work clearly took some shortcuts. Thankfully, Jason was able to re-install a leaky and wobbly sink. It's so solid now! This time the upstairs bathroom sink had ZERO water pressure and I was really worried it was going to be a whole ordeal but Jason fixed it in under a minute -- and didn't even charge me! That kind of service will keep me a loyal customer. You don't see much of that these days.