Evenflo Plumbing

Tracy M.

I contacted Evenflo to install a garbage disposal we bought from Co$tco. The fittings didn't match up to the plumbing, so the technician tried to repair the non-working disposal. Although he was unsuccessful, he had a nother unit in his van which he was able to install at my request. I appreciate the honesty and customer service and they earned our future business.

Rebecca G.

Keygun was great and very professional. They gave a fair price and even talked us out of doing something that might be dangerous or cause problems in the future. Excellent service! Thank you!

Sandra R.

Thanks so much for your hard work and finding the leaks!!
Your awesome need 5 stars!!

Mo W.

Business seems pretty disorganized. We needed help with some rough-in plumbing for a remodel, on a deadline due to a pending subfloor inspection. After calling around decided to go with EvenFlo as they assured us they could get us a bid and get the work done faster than any other local companies. Plumber came out to do the bid for sub-floor pipes for a relocated laundry and new bathroom within a couple of days, and we sent the office the PDF of the remodel plans. The same plumber even came back the next day to move a couple of lines under the existing bathroom sink that were in the way of a structural beam that needed to be installed.

We received an estimate in our e-mail shortly thereafter for $1600; when I called in to see if it was an invoice for moving the lines under the sink I was assured it was an estimate for the whole job, to be paid on completion of the remainder of the sub-floor rough in - essentially extending drains and pipes under the new 10' of addition. We scheduled the rest of the job for ~ 2 weeks out, as the plumber who gave the bid was on vacation in the interim. This was pushing it in terms of our timeline to avoid delaying the next phase of inspection/construction, but the plumber seemed competent and nice. The office told me they were putting us on the schedule for two adjacent days in case it took more than one, although the plumber thought it wouldn't.

Queue to the morning we're expecting the plumber...and no one shows. I called the office and was informed I wasn't on the schedule, then rather rudely upbraided that they had tried to reach me via my cell phone the previous day to confirm I still needed the work done but couldn't leave a message. Note I called back within minutes of missing that call, but no one picked up and the call terminated with an anonymous 'This number has a voicemail box that has not been set up yet. Goodbye.' so I didn't know who had tried to reach me. I was *then* told that the work had in fact already been done (spoiler alert: it hadn't...) and the $1600 invoice was just for moving the pipes under the sink to a different part of the cabinet. After half a day of runarounds with them trying to reach the plumber and figure out what was actually going on, they offered to reschedule us with a different plumber another week out as the best they could do.

We're now going to finish the job with a different company who hopefully is a little more organized. It remains to be resolved what EvenFlo moving those pipes from the back to the side of the sink cabinet will cost us, but as per other reviews at this point I'm expecting we'll be paying what we were initially told was the full rough-in bid price even though the work wasn't finished. I guess this is what you'd call an expensive (both in dollars and wasted time) learning experience - save yourselves!

Cheryl K.

Customer service is the BEST - bar none. We needed to have a new sink hooked up and they were very accommodating with our schedule. Some of the nicest people we have ever worked with. The installers were on time and professional from start to finish. There was a part missing for the install, but they were able to locate and get it quickly. Great company, great people. HIGHLY recommend!!!!

Jim K.

Just sent a check to Evenflo for $150, for basically doing nothing. I called for service on my tankless water heater (which they assured me beforehand that they had experience with); two guys show up and ""troubleshoot"" the heater, which basically involved calling the manufacturers' tech service department, then consulting YouTube. (after 30 mins, I found the Evenflo repair guys sitting on the curb, watching a YouTube video on how to perform routine maintenance/cleaning). Then they quoted over $500 to do that for me .. and gave me a bill for $150. Awful service -- they basically did nothing and charged me $150. I'll never call Evenflo again. Felt very ripped off.

John W.

Chase from Evenflo came over and replaced the main water supply to my house. It was old and leaking. I found this out when I turned off the water to replace a sink supply valve in the house. I turned the main valve off and water began squirting in my face. I did not have the experience nor the tools to replace this big valve so I called Evenflo. I expected to wait for an appointment however due to the fact that other work was rescheduled they were available. Two hours later I have a new main supply valve. Thanks Chase.

Paul D.

I was extremely satisfied with my Evenflo experience. I called Monday morning at 8am with a blocked sewer pipe, and Noah came out by 9:30am. He was very competent and professional in explaining what needed to be done and how much it would cost. Noah routed out the pipe, found standing water in the old cement pipe, and took care of the problem. I appreciate the prompt service, friendly technician and I would definitely use Evenflo again. I've already recommended them to a couple of friends!

Linda S.

We had a water pipe break and had to have the water into our house turned off that day without prior warning. We called two plumbing companies in Corvallis, one of which we had used before on more than one occasion, and neither of them could fit us in for almost a week. The third company we called was Evenflo. They rearranged their schedule to have someone come out that day to look at the problem. By the next morning, they had two of their employees out preparing the site for the repair and by that afternoon, the repair had been made. We had to wait one more day for the glue to dry. Evenflo called and came out exactly when they said they would. They were very informative about what the problem was, showed us the broken connection both before and after it had been fixed, and were genuinely cordial and professional. We did not have the luxury of comparing bids, so I don't know if what they charged was competitive; but, I do know we will call them the next time we need a plumber. They are reliable, considerate, and, from what we can tell so far, good at what they do.

Kenneth D.

I had used Evenflow a couple of times in the past and was happy with their work and fees, but I suspect the owner attended a class on how to maximize profits before I needed them again. We were in AZ and had a problem at a rental. The hot water would not turn off in the bathtub. I've replaced seats and washers on this tub before and it's pretty simple. We got a bill for About $150 if I remember correctly. $49ish to diagnose the problem and about $100 to replace the faucet washer. I could have been ok with that until I asked the office lady if he replaced the cold water washer too. She told me that he did not but if he felt it was necessary he would have contacted me with a price to repair it too! A few months later I had to replace the washer he installed. It was very soft rubber and worked great, just not very long. I recently saw a help wanted ad from Evenflo and they mentioned incentive pay and then it all made perfect sense.