Erwin & Sons Plumbing Services

m l.

I used Erwin & Sons to replace a water heater. He quoted me a price but ends up I have to pay more because of some code upgrades. After that I ask Bryan to send me the invoice so I can pay. He said that I need to pay first before sending me the invoice (Odd, but I did). The drama started afterwards. After I sent in the check and he confirmed that he got it. I asked him to send me the invoice/receipt. He said he will. This was last January 2015. And afterwards I tried to contact him many times and finally in April he said he has already sent me one and will send another one if I didn't receive it. It never came. So I ask if he can fax me. He said yes, but that never came too. I don't know why, it seems something fishy here. Now it is May already, and I haven't received any paperwork from them.
I do property management and I need receipts for owners. I don't think I will use them again.

Bryan S.

Great honest work! They late into the night to repair a broken toilet flange. My friend and I tried to repair it ourselves but we were not sure what type of flange part to get. There were so many variations! I was impressed with their work ethic and commitment to work being completed thoroughly. He even trained me how to repair a toilet flange in case this happens again.I will highly recommend them to anyone in need of a plumber in the Modesto area.

Nathalie E.

although they did come to help us unclog our drains on a weekend day, which of course is a hard day to have a plumber come out and would normally charge a lot, I must say they didn't take advantage of us and charged us a fair price for coming out at a moments notice......BUT we did need to have a few more things done the following month. Which we called and made an appointment for them to come in the following morning and THEY NEVER SHOWED UP OR CALLED!!!! we called a numerous amount of times to figure out what was going on or if they were coming at all and all we got was their voice mail. That is extremely un professional and to be honest has left us in a bind to find a new and reliable plumber that's fair.

Dr J.

Great honest work! They worked in the rain and in the dark to get water out of my backyard during this past huge storm. I was impressed with their work ethic and commitment to work being completed thoroughly. He even called me to make sure it was going well during the next storm. Highly recommend them to anyone wanting a plumber.

C.L. E.

These guys are awesome!!! Came out on a Saturday, and had to crawl under the house to fix a broken pipe and charged less than their quote! Good, honest, down to earth. Love them!

Garrett S.

These guys are great. After trying to get a hold of a couple plumbers unsuccessfully these guys answered. My situation was urgent (no working toilets) and he understood and got to my house within an hour. He worked very quickly and professionally, quickly diagnosing the problem and finding a solution. I will always call on them for any plumbing needs in the future.

Susan S.

Terrible about returning calls, should've been my first clue! I had a leak in my bathtub faucet. Brian and his son looked at it and said it was a major job. He had to go through the wall and unfortunately break some tile which is old and hard to replace. He kept saying other plumbers would charge twice what he does. Then acted like he was doing me the biggest favor! All the while lying! It ended up costing $700 and they wrecked my tile, and never came back to finish the job. Make sure you don't pay them before they're done! And then it's still questionable. It only worked the last 3 months. Then started leaking terribly again! I had someone else come out and he fixed the leak in about 15 minutes, and also said in his 30 years of plumbing he had never seen an O ring used. He said they used wrong parts! They never finished the job and ripped off a lady on a limited income!!
I had to pick 1 star to post this, it should be negative 5 stars!!

Debbie C.

Father and son team worked to try and clear our clogged drain with a snake. They were here for an hour and couldn't succeed. They didn't charge anything...""we only charge if we can fix it"".
Only problem is now I have mud instead of a clogged drain...not sure where we go from here.

Judy H.

Just like Autumn G, I had a wonderful experience with Erwin & Sons. They came within two hours of my call (exactly when they said they would), charged exactly what they said it would cost, and gave me advise on how to help prevent a future root problem - plus they played with my big scary poodle while they were here.

Cara W.

Had fantastic service from Brian, he saved me over $400 and had great customer service. I will be using them again and referring all my friends and family to them. Thank you Brian!!!