Ernie's Plumbing Service

Jeremy W.

Extremely visible signage on your van, with some unprofessional employee driving 64 mph in the fast lane on 287 S. Flipping me off for honking. Hope he got a kick out of it. If you can read, the sign says slower traffic keep right.

Highly recommend you find a different plumber if this is the control they have over their employees.

Jaxson M.

Ernie is the goat heat smell like cheese but Work to him is just a breeze. Just because he likes to twerk doesn't mean he puts in hard work.10/10 nice twerking ernie

Greg W.

Here is my review of Ernie's Plumbing Service in Arlington after our appointment and plumber interaction.

Had a plumber out 8/13 to fix a leaky water shut off valve for my elderly parents. I was informed to rebuild the shut off valve was $185 and to replace would be around $270. First off this is a $20 part. Bad news, the plumber tightened the connection which stopped the leak then proceeded to tell me $185 for rebuilding the valve. I pressed the resolution and asked him to disassemble the valve and show me the new parts....no new parts were found...I asked the question 3 times you replaced what? I was given the same answer the packing and seals inside the valve. The seals were still rotted so they had not been touched....he simply tightened the connection. At this point I asked him to gather his channel locks and showed him the door and made a call to a Manager at Ernie's. Told my story and all I was told was sorry...no trying to resolve the issue or anything but sorry. I would not suggest Ernie's due to their unprofessional deceitful service ethics.

S J R.

We have used this company several times...always great service. Matt is your outstanding asset...

Kris N.

Arrogant people work here at this company. They set up a 4 hours window for me where they expect me to glue to the phone waiting for their call. When I found that I missed 2 calls within 10 minutes of each other (sorry, I am a living thing & I have living needs), I called right back and was hung up on. When I finally got to talk to her highness on the dispatching end, she simply told me that she did not have anyone to come to do the fixing of my sink. She gave me another 4 hour window on another day to cling to & wait for her to call again. These people act as if they are the only plumbers in the world, that nothing you do including you, yourself, matter to them. Their time is more important than yours, and that they don't need or care about customers. They seem to think they are doing us a BIG favor by coming to fix our problem. I wasted my morning waiting, cleaning for them to come, couldn't go anywhere, couldn't do anything. This company does not deserve to have any customers!

M F.

I was contact by the owner "Ernie" last week as he received a work order from direct energy to remove a hot water tank for me, when we spoke he didn't really know what his schedule was like for the following week, I informed him that someone would be at the home Wednesday or Thursday, he said that's ok and he would call me the day of to let me know he was coming, I did not hear from him and it was now Friday morning, when I call him he pretty much brushed me off and told me he was going out of town, needless to say I was not impressed with customer service I was receiving, the poor business manner, and lack of scheduling /planning!
I would not recommend this company, and I will be making a formal complaint to direct energy regarding the matter

Levi P.

My house had a slab leak! Ernie's rang my doorbell literally 15 minutes after I called their office...on a Saturday! Unfortunately I called them after the plumber, that was recommended by my insurance company, was insecure about the location/origin of the leak. Ernie's showed up at my house for the first time, and had the leak located and repaired in 3 hours. Not only was the guy great, he was ALONE! He found and completed the repair with no help. Ernie's pricing was fair, and they didn't ask me for any money until the job was complete. I truly believe they are a honest locally owned company. I will call them first from now on for sure!

Greg C.

Their prices are outrageous and their quality of work is below average. I was unhappy with the work done was told thats just how it is. Needed to have a leaking external spigot replaced seems simple but what they did looks just as bad the previous solution.

Tim G.

Just had Ernie's install a new outlet so we can install an ice machine in our laundry room. They sent two technicians who were very knowledgeable, extremely polite and very professional. Josh made excellent suggestions and updated our washer plumbing also. We will definitely use them again and highly recommend them.

John N.

Just wanted to say that Matt was amazing and had so much knowledge in helping me clear roots out of our guest bathroom line. I would 110% always request him for work. His work ethic and just overall attitude is awesome.