Ernie's Plumbing Service

Teresa W.

I wouldn't have given any stars if that was an option. We called Ernie's Plumbing because I seen they had good reviews on Yelp and on Angie's List AND advertised FREE ESTIMATES. TOTAL MISTAKE! When the guy got here, my husband explained to him that he would need to get under the house to check for leaks. He said he was going to have to charge $195 for that. I asked him what does the free estimate mean then that they advertise? I called the office and asked them if free estimate means free estimate no matter what and she said that they will charge a fee if they have to go under the house and it's not a set fee, that the plumber sets his own price since he's the plumber. Ok, fine, we agreed because we have major plumbing problems and the last plumbing company that came out through a service call with American Home Shield who ended up denying authorization for services never called us back to give us an estimate of what it would cost. So Neal from Ernie's Plumbing finished his inspection and then said he would have to give us the estimate the following day when the ofc was open. He ended up chargin us $150, sent us the estimate via TEXT the next morning for $7,200 + parts + tax, so that estimate was only for labor. We asked him to give us an estimate for EVERYTHING and he said he would get back to us. We didn't hear back from him so the following day, we called the office and they put my husband on hold to call the plumber and got back on the line saying that he couldn't give us an exact estimate because he wasn't sure what all he was going to need for the job and that they would get back to us later that day. That was 2 DAYS AGO and we haven't heard back. I guess they didn't want to make money. Their loss! Stay away from Ernie's Plumbing, they seem to be real shady and LAZY!!!!!

Natalie D.

We had a clogged main line. It happens every year despite never pouring grease down the drain and using super thin toilet paper that makes gas station tp feel like a feather down comforter in comparison. Anyways, Martin showed up on time, was knowledgeable, polite and thorough! He snaked the main line and explained to us what the issue was and gave us some solutions to avoid this headache in the future. Quick, painless and easy on the wallet! Will definitely use Ernies again!

Carol L.

If you read my previous post about Ernie's Plumbing, I need to recant....way to go Ernie's!!! The owner was very apologetic....

After a rough bout with scheduling, you restored my faith in your company. Ernie's REALLY came through for me!! Made everything right! Reasonable rates, on-time service and knowledgeable and friendly techs. Gary is a great technician. Thank you so much! This owner REALLY cares about his customers!

Melba A.

Great service, very friendly, explained everything before he did it and it was a reasonable price. Will use them again!

Alan H.

I was tempted to rate Ernies 4 or 5 stars for the final result. Sometimes I hate rating with stars because it really cant draw a true picture and thats all everyone really looks at. I had a lengthy experience with Ernies that started out bad and ended well. Thus the A-OK rating. I had a stopped up sewer line. The first plumber Ernies sent out overcharged me in my opinion. In fact, I negotiated him down $500 and still felt I was overcharged. Then the same line stopped up again in about 30 days. Ernies sent a different plumber out and he spent a couple days fixing what he said were mistakes done by the first guy. The good part of the story is that they charged me nothing for the two days AND sent me an $800 partial refund for the original service. That is unheard of these days and I want to say that I am very impressed with the managers integrity and follow up.

Suzie F.

Bryce came out and did a great job. He was on time and cleaned up after he was done. I would recommend Ernies and I'll call again if we have an issue.

David S.

I had originally called Mansfield plumbing to come out and take a look at a slab leak at our house, but they were booked, so I asked them for a recommendation for another plumber and one of the names they gave me was Ernie's plumbing. That might have been a huge mistake because now I think that I have found my plumbing company for life.

Not only were these guys on time with their appointments, the plumber they sent out, Curtis Posey was not only professional but was very knowledgeable at his craft. Instead of doing patch work and risking another leak down the road, he recommended doing a reroute of that bad line through the attic. I now have a fresh new line, and my outside bib for my hose is at a better location than the original location.

They do what they promise and the work is guaranteed and their prices are the most reasonable out of the other plumbers we called. I highly recommend using these guys for your plumbing needs, like I said I think I found our plumbers for life.

Mallory M.

Our ceiling was leaking through a vent, which is right above our bathroom upstairs. It turns out it was a simple fix and we were not charged for the visit. We would have paid $90 if the other company we had scheduled would have come out. You have earned future business from us. Thank you so much!!!!

Cheryl S.

Reasonable price, arrived on time, professional, did a very complete job, checked for problems, and hot those fixes completed on time and within budget. Would use them again.

Stone M.

7/4/16 Ernies Plumbing just corrected a DYI garbage disposal gone wrong. We installed it and had a leak which rusted out the sink parts only after a yr. Although it was under warranty, we installed it without a few necessary steps. Pete came out and assessed our mistakes negotiated a price with us after checking in with the dispatcher and of course its all prettier than my work to the lady of the house. Call Ernie's and remember, they give free estimates with no pressure sale. I'm positive there are other good companies out there, but they are consistent in their work quality.