Eric's Plumbing and Drain Cleaning

Jeff B.

After dealing with persistent sewage backups in our basement and receiving a concerning $45,000 quote to replace our supposedly decayed cast-iron pipes, we found Eric's Plumbing and Drain through a trusted referral - and what a difference it made.
From the very first visit, Eric and Ritchie demonstrated exceptional professionalism:
* Provided a free, thorough inspection (three hours)!
* Used camera technology to show us exactly what was happening in our pipes
* Correctly diagnosed the issue as removable cast iron scale, not pipe decay
* Offered a much more cost-effective solution: pipe relining
* Provided detailed quotes for various service options
* Upon finishing the inspection, left our bathroom clean and sanitized
* Never used high-pressure sales tactics

As happy as we were with the initial inspection, the work that Eric, Ritchie and Ian performed was even more impressive:
* They kept us informed with precise arrival times
* They removed 5 gallons of cast iron scale (prior to re-lining)
* They beautifully re-lined 200 feet of pipe (in one day!)
* They documented the results with before/after video footage
* They provided a warranty for future backups
* They always put down drops on the carpet, wore shoe coverings, always deep cleaned any places where they performed work in the house.
* They were fantastic communicators. They always kept us up to date with where they were at with the job. I once contacted Ritchie and Eric with a concern and less than two minutes later, Eric called me to get more information and to communicate a plan.

Eric, Ritchie, and Ian's expertise, transparency, and attention to detail transformed what could have been a $45,000 basement demolition into a clean, efficient pipe restoration. Their work stands out among all the plumbers we've hired over the years. The results speak for themselves - our backup issues are resolved, and we have peace of mind knowing Eric's Plumbing and Drain stands behind their work.

J S.

We are frustrated with Eric's service on our water spigot. The technician gave us incorrect information on what needed to be done in order to fix it. He tried a solution that only made the problem worse. And yet we were still charged the full amount. We had Any Hour Plumbing come out. They gave us an honest assessment of the leak and were able to fix it that same day. We will not be using Eric's Plumbing again.

Kristy H.

Our backyard water spigot wouldn't turn and the water was stuck on. We needed help and Eric's Plumbing delivered.

Richie was extremely helpful and knowledgeable. He found our problem, explained the issue we were having, and he got the spigot fixed the same day! I am very grateful for his help! A+++ for 5-star service!

Cherryl H.

I had Bob help with my plumbing issues at my Beauty shop. He was very nolagebale and informative. He took care of the issues and put up with my BS. hahah I give him a 10 .Thank you to Eric's Plumbing for your prompt service.

Connie V.

Had a leak and they were at our door ASAP. Hunter and Steve were professional and polite. We highly recommend Eric's Plumbing.

Maddy T.

Eric is efficient, fast and such a nice guy. Highly recommend! He came the same day we called and replaced our water heater.

Scott T.

A neighbor recommended Eric's, and he was right. They were fast, professional, and didn't cost any more than the quote. I will definitely call them next time.

Doug W.

I cannot say enough about Eric and the timely, professional service he provides. He always shows up when he says he will. He is clean (wears red shoe covers) in his work and never leaves a hint of mess. He goes out of his way to ensure that the job is done right the first time, but says if there are any problems just call and iI will come and make it right.
I recommend him to anyone who wants a true professional that you can trust and is fair with his prices.

Celia M.

Javier came out very quickly and completed my job with efficiency and professionalism. He was also a very nice guy!

Judy R.

We would very highly recommend Eric. Our house is over 90 years old and Eric has come out to rescue us several times. Not only does he competently repair the problem but he also show us what to do if an easy preventive or repair is possible. He is more like a son than a hired plumber out to make money. He is courteous and pleasant and very skilled.