EPW Services

Lisette C.

Stay away from this business!!!! They flat out lie to you and throw their technicians under the bus. I had a water heater put in and at the time of enlisting their service I was told I needed a new flex line to be up to code. I paid for the new line. About two months after installation I had an AC guy in my attic who informed me that my flex line was out of code. EPW lied about providing the service. I contacted them and they came to put in a new line. Of course because of their initial lie and fraud I had to miss more work for them to come back. They then said they had put in a sediment trap. A week later my AC guy is back in the attic and informed me there wasn't a sediment trap. Once again I called the business and the person I spoke to blamed it on his technicians. At no time did they take responsibility for their lying and fraud. There are a lot of other businesses out there that have integrity. When the owner of his business throws his own workers under the bus that is a very bad sign. For your safety and peace of mind use another business.

Jose E.

William was fantastic - he found the problems and fixed them.... also explained in layman terms that i even understood. the price was much cheaper than what i thought it would be.... i will always used them\

thanks Will..............

Bryant M.

I've used these guy for about 8 years. Hap and Dillon are great plumbers and always get the job done right. I have used them for clogged kitchen drains and faulty hot water heaters, but would not hesitate to use them for anything related to plumbing. They are prompt and do not make a big mess. Very polite as well.

Nancy R.

Just took a few messages on yelp and EPW responded very fast. They quoted a very fair price and the work was scheduled a couple of days after. The installer was professional and done in minutes.

MellyJim H.

This is my second 5 star review. I was trying some DIY plumbing when I broke a part and couldn't remove it. The water was shut off to the house and I was in over my head. I used Yelp to get a quote at about 6pm. They got right back with me with a price and could show up the next afternoon.
The next morning one of their plumbers called me and asked me to text a couple pictures of the problem so he knew what tool was needed for the valve I had demolished. Once he got the pictures he gave me 3 different scenarios and costs. The first one he told me how to complete my project with the right tool. Or he could do it or worst we would have to replace the valve do to my damage. I said let me give it a shot and if I can't do it I will call you. I fixed it. No leaks yet. I thanked Grayson for all his help and advice.
These guys have always been upfront and honest with me. I will use them for sure in the future.

Chris W.

We were so satisfied with an installation, we are probably using them again for another project.

Sue C.

I don't write a ton of reviews but for the exceptionally good or bad. They were exceptionally efficient, knowledgeable and you can tell they are the "Incredibles" when it comes to repiping. You will not regret choosing them. I've seen neighbors homes done by others and it was not a good experience. In addition, I've also seen them work on another neighbors home and saw them in action. I also got to speak with the neighbor who's home was worked on by EPW, after they were done and left. They had only glowing and positive reviews. That's how I knew they were the ones I would choose. I did my research and probably got 8-9 different quotes. I'm a bit neurotic when it comes to contractors and finding the right company. It's not always about price for me it's about trust, quality, and good experience. They were one of the fastest because they put enough guys on the project to complete it quickly and knock it out. The second day they even had double the crew to replace my mainline and finish the interior. These guys know what they're doing because they do this so often. They have two crews that only do repipes. They also found a leak from a a previous plumbing job gone bad. Who uses electrical tape to connect 2 different sized plumbing pipes? They fixed it without charge. I have no problems recommending them even to my mother in law. Kidding aside, to any family, friends, and neighbors. I give my whole hearted endorsement. They cleaned up everyday afterwards and minimized the cutting and dust as much as possible when cutting Sheetrock.

Dawn S.

I have used this company twice and they have never failed me. They are reasonable with cost and always try and come that day if possible. They were in and out in 30 minutes. Job done!!

Kat E.

I had EPW replace my attic water heater yesterday after loosing all the hot water in my house. They we able to make it out about 2 hrs after I called, gave me the best price out of several other quotes I got, and installed it very quick. The guys were really nice and kept a everything neat and clean as they worked. Definitely using this mom and pop business in the future.

Kerri R.

Amazing! Within a couple of minutes, EPW fixed my garbage disposal by having me use an Allen wrench. They didn't come to my house, just suggested something to try. The other company I requested a quote from, wrote it would be$355 for a new garbage disposal. Thank you EPW for saving me money! I will use you when the need arises!!