Enterprise Plumbing

Kara I.

beware they charge you travel time to get to your house so the first hour of work you only get 45 mins of actual work on your issue. They came out to my house and were only there a little under an hour but bc they charge 15 mins to travel to my house I was charged for over an hour . Thats a rip off and not an honest way to do bussiness. I would not use them again and I wouldnt recomend this company. I think we should only have to pay a company for time that was worked not for time for them to get to my house .

Jessica M.

We've been using enterprise plumbing since moving into our house seven years ago. Our basement floods, they're here. Our plumbing backs up into the bathtub, they're here. Our water heater goes out, they're here. Our kitchen sink backs up, they're here. A pipe bursts in the kitchen... well, they're not here yet but that's just because I left the message after hours on their non-emergency line; but, I'm confident that my leak will be fixed asap because Enterprise is as awesome at responding to voicemails and scheduling service as they are at completing repairs.

Paul H.

Don't call this company they are big time jerks they did not do the job I asked for. They did what they wanted when I said I want it redone they throw a fit charged me extra and two day later my pipes where blocked. When the good guys from another company said that pipe parts from the repair enterprise did was in the pipes..basicly they did this because they did not like my request to redo the work even after I paid for the exter time

Nick J.

Had enterprise come out to check a water leak I had underground in front of my newly purchased house, Angelo came out and found a poorly repaired fitting and fixed it in just about an hour! Very reasonable price, and efficient. Will definitely use them again!

Michael V.

I have had Enterprise plumbing out to a few of my rental properties. I have always had good results with them and will use them in the future..

Cathy A.

That's great Larry, I'm glad it was resolved. But that was not my case. Yes, they did send someone right away. But as the plumber is talking to me on the phone, (which I clearly offered to drive there) my bill goes up two hundred dollars with each step. This could be $900. ( This is in less than one minute and I can tell he walking) They were hired to unclog a sewer line. (they discovered a rusted pipe that was cracking and tells me, to replace, about $450.00) and suddenly the focus is on that, to repair a pipe, not the sewer pipe though) I request (on the phone) and I'm told they'll run a camera down the sewer line at $169.00, I inform my tenant (who was home) that they will run a camera down the line and guess what, they did not.... HE did snake it which seemed to relieve the problem, BUT all FOCUS changed from what they were hired for........to now do an (easier) job........so 5 days later the sewer line is stopped up again. So I call EP. I am told by Rick, (not the owner),They do not guarantee WORK, they do not guarantee SERVICE and that this would be a ""NEW"" call.
(They don't guarantee work or the service repair?) REALLY! mind you were NOT talking a month ago! or even 10 days prior!

Rick explained what he did.
This is when I found out that a camera was NOT used to unclog the sewer line. (There was a problem 15 months before and a camera was used then, so I knew to authorize one) I authorized it and told my tenant they would be using a camera to snake it) Rick wants to schedule a NEW SERVICE CALL($$$) -I ask him, ""WHY WOULD ANYONE HIRE A PLUMBER for a 2nd time WHO DOES NOT HONOR HIS WORK?"" and that no,I will hire someone else.( So yes,I put out another $300) I tell him I have not received the statement (nor has my tenant), so I cannot not reference any breakdown of costs or repairs with him.....I thought for sure I'd have a Bill in two days flat.....NOPE, I found out the exact charge of $900. placed on my credit card (because I stupidly gave it to him over the phone) from my cc statement almost 30 days later., AND at 60 days later, I STILL HAVE NO STATEMENT!!!!!! EP did call back Nov. 12 and left a message, but Rick had already stated that they would not do anything. (So, no, if all that's going to happen, is EP telling me that it was a fair job, I don't want to talk to you again, no further attempts by EP, no letter, nada .....do I feel lied to..... YES, another company tells me to ""snake with a camera"" is $149.00 AND that is applied to your overall bill, should you go forward with repair after they give you their estimate.
taken advantage of YES. Does my tenant feel lied to yes. I will always pay for work done but this.........this stinks! How about it EP....where's the bill? What is fair? ($300 +$169) for repair camera/snake/work and repayment for not unclogging the sewer line, that IF YOU HAD USED A CAMERA IN THE FIRST PLACE would not have happened. And I would not be writing this review!

Jennifer C.

Was charged $1000 for a ""temporary fix"" that included sawing out a huge piece of the wall. They charged $360 to use a camera and after getting the bill we called another company to see if that was an average cost. The other company only charged $200 for a camera. Go with this place if you want to pay top dollar for poor quality.

Tyler F.

I've had Enterprise Plumbing come out to my home a few times and I am always happy with how fast they have been able to get me on their schedule. Also the plumber that came to my house worked quickly and was a really nice guy. I would recommend Enterprise to anyone asking. And I have.

Janice S.

I called to get a bid on a new hot water heater and install. They told me it would cost $79 for the bid. If they did the work they would apply it to the job. Seemed high to me.

Kelly S.

Today, three months after my review and even longer passed when the incident happened, I received a personally delivered apology letter and gift for how I had been treated. I REALLY like to see that they actually cared about how I felt. I had almost forgotten about the issue, but they clearly didn't. I will definitely be willing to try to work with Enterprise plumbing again!!!