ENCO Plumbing

Mister P.

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they said there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace.

Charges breakdown:
$125.00 - Labor
$80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot)
$67.50 - Other charges (added in the service call charge).

So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration.

To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

Russ L.

Enco plumbing is outstanding. I had a pipe burst 2 days before Christmas, Enco was the only plumbing company to respond. Not only was the repair made it was improved. I would like to single out Jason as not only an outstanding plumber, but also as a good man. Having spent 40+ years in a service industry I have much respect. Thank you Enco, and Jason.

Frank S.

Leak in the main water line at the rental property was repaired quickly. Team was professional, capable and friendly. Thank you for your help!

Julie W.

This company will not only sympathize with you, they will solve your problem in a hurry. We bought a 20 yr old house and have had all kinds of plumbing issues. We always call Enco! They are quick, polite and affordable!

Robbie H.

This is the best plumbing company I've ever dealt with. Their staff is so friendly and professional. They are really informed. I highly recommend Enco, you can't go wrong.

Solon N.

Came at the specified time. Were professional and friendly. Thank you for fixing my problem. Will use you in the future.

Pat D.

Used ENCO Plumbing during Winter Storm Uri and even in the midst of the insanity, ENCO was able to get out to my house within a very reasonable timeframe and fix the problem. While other companies' phones didn't even answer their phones, ENCO reached out as soon as possible to schedule an appointment.

Our tech, Cody, was incredibly pleasant to work with and knew exactly what to do to fix the problem. Transparent, timely, professional. I hope I won't have plumbing issues in the future, but if I do, I'm going directly to ENCO.

Bravo to you and your team, ENCO. Can't recommend these guys enough.

Marion B.

So this is an update;
My husband had called back the company same day to try their number. Found out it was working but hung up since we were going to find a new plumber. Well five minutes later he gets a call back from the same number. It was Paige and she was just calling back to see who had called. My husband explained what happened that morning with scheduling and how rude the gentleman was on the phone with me. She asked if she could call back in a few after talking with supervisor.
We got a call back from him. The gentleman was very apologetic and asked if there was anything he could do to make it better. We have a lot of moving pieces so basically when it was all said and done, we scheduled another appointment for the following Tuesday at the same time.
Tuesday rolls by and they showed up, closer to 10 but whatever. They helped us find our leak, took an hour and a half but we found out that our hot water is leaking in the slab of course.
The guys were very helpful in diagnosis and then finding a game plan to fix the problem, which was rerouting hot water up through the attic. We're keeping our options open with a fix but if we cannot fix it we will be coming back for ENCO to do it.

Tsuda M.

Think they are the best plumber for property managers.
They diagnosis fast, repair fast and treat customers well in very nice timely manners.

Cory P.

Their prices are competitive, they are very thorough with their estimates and don't try to nickel and dime you, and overall they are very professional and wonderful to work with. Josh did a great job installing our new tankless water heater, and helped coordinate both the city inspection and getting the gas company to come out and install a larger gas meter. Enco will definitely be the first company that I call for any plumbing job from now on.