ENCO Plumbing

Twoyjs C.

Really honest business ran by great people. I had a plumbing issue for the first time since the purchase of a brand new home. Water wont shut off from the shower. It was at 11PM and just randomly called ENCO from yelp search after spending an hour trying to figure out myself. The issue was that I couldn't find the valve to shut off water. After spending good 20 minutes on the phone, Steve eventually came out with his dispatcher even though he was not on duty. He shut off water for us and even gave me a crowbar looking shaft to turn off water supply for free. He went on and told me to submit claim under warranty instead of trying to sell work, and left without any compensation. I can't thank him enough.

Charles D.

Very fast response time. Even though Ultimately I decided not to move forward with the work. They were still extremely helpful in helping me make my decision. Most companies will try everything they can to talk you out of making a decision that will cause them to lose the work but they were upfront and honest with me and in my particular case it was more cost-effective to buy new appliances. So for me if I ever need any plumbing work in the future I now have a company that I can rely on their honest opinion.

Jennifer L.

They came out on very short notice and were on time, which I really appreciate. We had a couple last minute repairs needed, and they were able to fix them all on the spot. Very professional, friendly and quick, which I also appreciate. Will definitely hire again!!

Nadeem P.

Came out on a Sunday evening at moments notice. Very honest. Will definitely use them again.

Randall H.

Had ENCO out today to look at a water heater that wasn't doing its job. I am very thankful that they are open on weekends. They are on 'overtime rates' but honestly, they weren't that bad. Chris and Daniel arrived within an hour or so of my call and were great to deal with. Chris was very upfront about the ins and outs of doing the repair he believed it needed and that allowed me to make an informed decision to move forward. I was very happy with the work of a competitor previously, but they are closed on the weekend so I had to look elsewhere today. Now I will have to decide who to go with next time I need plumbing work done, but what a great problem to have!

Cathy K.

We are so pleased to discover this great company! They came out on a Sunday to repair our water heater and have also cleaned a drain for us. The prices were very fair, they were prompt, and I have been extremely pleased with their services. Their plumbers have also given us good explanations and advice, which I appreciate. I highly recommend them and I will certainly continue to use their services.

Ronnie M.

Although it was an expensive Sunday call, they were the only plumber that answered the phone and showed up at my house when they said they would. Highly recommend them for any job, professional, thorough, and just all around nice guys.

David B.

I am not one who normally writes reviews but here goes: Last week, my wife raised a concern about the amount of water that was accumulating in our front yard. After going through the routine of testing the sprinklers, thinking this was most likely the problem, I quickly found a broken sprinkler head and assumed this was the culprit that was turning our front yard into Louisiana swamplands. I shut off the sprinkler system and assured my princess that all would be fixed the following weekend. Well, on my way home Wednesday, my wife called me expressing her concerns again that the water seemed to still be accumulating in the yard and the front sidewalk. Knowing I already expertly diagnosed the problem I said to go ahead and call the city to check the meter for a leak, as this issue was already handled from my side, again, due to my flawless troubleshooting skills.

Pulling into my house I could see that the city water guy was already at my house with the cover off the meter. Me, still in my work cloths, calmly walked outside to greet the gentleman who was going to tell me I was right and all is well.

This is where I began to doubt myself. After quick introductions, the gentleman showed me the two dials on the meter. One dial looks like the minute hand on a clock and 1 full rotation is 10 gallons of water that has been sent to my home. The second dial is smaller, and 1 full rotation is 1 tick for the other dial mentioned. After seeing the second dial was working its way to 88 miles per hour I was sure this entire meter was going to quickly send itself somewhere into the future. Doc and Marty were nowhere to be found so I knew I had to act quickly. I went inside, changed cloths and went to work. With my pants rolled up and flip flops on I was ready to address this issue.

I went to the main shut-off valve to the house and began to turn the valve to the right(righty-tighty, left-loosey). The valve went snug but not tight. My new city friend informed me that my new flux capacitor had almost completely stopped. Oh, oh, as "almost" means it's not stopped. The valve would not completely tighten and worse, as I left-loosyed it, the water would not turn back on. Crap, time to call a plumber.
Assuring my wife that I got this under control I began thinking about all the things we take for granted with indoor plumbing. Cooking, dish washer, washing machine, ice, and heaven forbid, BATHROOMS...gone...all gone! I didn't hesitate and quickly jumped on the computer and began to type all kinds of search terms to find a local plumber who could help immediately. I started off with the big guys (you know who they are) as well as with any plumbing company that advertised 24/7 in their name or description.

After calling 5-6 companies I was beginning to wonder if some of these 24/7 guys should just change their name to "Next Day Plumbers" as it seemed everyone was booked. I was getting desperate so I decided to call a company that only had 15 to 16 reviews. Being in IT, I am very skeptical of reviews as sometimes companies will have their friends and family leave 5 stars and then you'll have trolls who leave a bad review because they didn't get their narcissistic way for some reason or another. Anyway, I made the call.

The person on the other end sounded like a good ol' boy that was relaxing at home. Oh, oh, red flag, or so I thought. We discussed the situation, went over some basic pricing and I swallowed hard as he told me the trip charge. Trip charge, ug, you mean I am probably going to pay one hundred plus dollars for someone to come out and say "Yep, you're screwed buddy, we'll have to come out tomorrow to fix this for sure". Again, I was desperate and had to show some sort of progress to the wife before she began calling pricy hotels for us to shack up in for the night.

About 30 minutes later, Chris with ENCO Plumbing showed up at our door. After looking around my new swampland, Chris began to give me some news that sounded like a financial minigun was about to attack my bank account. Here it comes I thought. Trip charge AND some sort of plumbing lingo that sounded like an introduction to a plumbing novel written by Steven King. See, with my awesome troubleshooting skills (as mentioned earlier), I came to another conclusion that since the sprinklers were not the root of all the newly found evil in my world, it must be this valve thing as it's broke and water is coming from this area so anything else is just a sales pitch right? Wrong, keep reading
Chris is a straight to the point kind of guy and so am I, so we quickly agreed that since the main valve is broke, it definitely needs to be fixed before we continue additional chapters in the plumbing novel I am now living. After agreeing to a price, Chris went to work.
-continue reading here - http://www.adaptivedigitalsigns.com/enco-plumbing

Steve H.

If you ever need a plumber,call enco we all have had service people come out to the house and have been disappointed with service, communication and costs.chris came out found a leak in our slab fixed it showed concern that we were taken care of clean up the area and was a true professional in every way! call them if you want professional service!

Rikki L.

Wow! Couldn't ask for a more professional group of people. Identified the problem, fixed the issue in a reasonable amount of time for a reasonable rate. If I have any plumbing issues in the future, Enco will get my business! Money well spent.