Emery Plumbing

Ha'o C.

Called for an appointment, got one, then on the day they are supposed to show-up, they cancel. Seems like they know how to book an appointment, but keeping it is a problem. Not a very professional way to do business, especially when you carve out a day, waiting for them in vain.

Olivia V.

Very rude, cut me off because I am a facility maintenance company. I do work with 100's of contractors on all of the islands and do not have a problem. Rude and unprofessional.

Lisa A.

They can't make up their minds about projects they want to do. If your project is too small, they will tell you they can do it and then change their mind later.

Laurence L.

Plumber John and his wife Christine were so helpful and friendly. John came up on a Sunday to help me with an emergency plumbing issue. Then he came back just a couple of days later to do a long-standing water heating issue that I wanted corrected. John lives off the grid himself so he understands catchment and solar energy issues. Everything is running smoothly now. I would recommend these guys in a heartbeat :-)

Richard Y.

Great business, highly recommend these guys, thank you so much for your work John! You do an absolutely amazing job!

Ryan F.

John is the plumber to call on the East dide of the Big Island. Inside, outside this is the guy I trust, He knows his business and he does Gas Lines too.

Gloria S.

I found Emery to be extremely honest and skilled in helping to choose and install the best water heater for our home. This turned out to be a pretty complex job with the space selected but the owner John and his crew worked through all the issues and the unit is working perfectly with hot water at a much lower monthly cost. Thanks!

Jim C.

I hired Emery Plumbing to do a water heater instalation in Janaury of 2016. They showed up with a third worker (never expalined why), did sloppy work (left behind cut copper pipes, drilled permanent holes in my bedroon wall, and provided an illegble parts invoice. They also left the job with an unsed copper pipe that I was billed for. I paid them a deposit and there was balance left over. I asked for a refund, but was told my money had been spent on taxes. I was finally issued a refund but only for half the amount left over. Apparently this violated their no-refund policy. I assume they are keeping the balance of my moeny for future work which will never happen. Poor customer service. I would not reccomend this business.

Curtis C.

I can no longer recommend. Service has become lack-luster as John now has workers completing jobs with little to no oversight. Caught one of his employees peeing on our lilikoi, which we pick and eat. Good thing I saw it or we would have picked pee'd on fruit. We've seen a decrease in workmanship as well. Yes, the work is guaranteed but the price of the job doesn't match the quality any longer.

Paul W.

I normally don't say anything when i have nothing nice to say, but I draw the line when I know I am getting ripped off. After not honoring their advertised 'Residential Emergency Service Plumbing', I had a leaking external pex line, they told me they couldn't get to the job done till the next day. I had to send 2 reminders the next day for them to come take a look at the active leak and the job consisted of a simple cut and adding a pex coupler. The 2 pex crips and coupler easily less than $10. As a professional plumber, the labor should have been less than 30 minutes. They quoted me, $400!!!!!! I feel they did that because they new I was on the mainland and a property landlord. I would never take advantage of people like Emery plumbing tried to take advantage of me...what a shame!!!!!