Emergency Rooter Service

Michael P.

Called about what I believed to be a clogged main drain line leading from my house to our septic tank. This man showed up in a car with close to no tools. First impression - this man, Emmit, stank. He smelled strongly of sewage and after shaking my hand, told me he was sick. One of the first things he asked me was a question about my political beliefs. He is older and definitely not in good shape so, I didn't mind helping him carry his tools up a hill and into my small basement. like other reviews had said, my drain clean-out plug was stuck and he made me go to his car to get his chisel so he could bash apart the old plug with little disregard. He didn't even have a hammer, he had to use mine. Once he bashed apart the drain plug, my basement flooded was flooded with the poop water that was clogged in the drain. I then had to assist him in running his snake down the drain to clear the clog. So there I was, standing in the poop water in my basement pulling a snake (that is covered in poop muck) out into my drain line with this man who smelled to high heavens. He was all around obnoxious and very unprofessional. There is so much else I could say about this experience and none of it is good. Looks like I have to go clean up the poop water he left in my basement.

Casey K.

Helped us out with a late night service call and worked with us until 1am to resolve the issue. Gave us some helpful suggestions to prevent future issues.

Teresa S.

Feb 2023 : Our sewer backed up in the basement on a Saturday evening. Called many different major companies and nobody was open and it was only 6 PM on a Saturday. This company answered and came out within an hour and unclogged our sewer drain quickly. Memorable guys, and friendly and there when you need them. Thanks again!

Dokken W.

Unprofessional, missed multiple scheduled appointments with no call or text. Then proceeded to get mad when I suggested I call someone else. Willie is on drugs or something. Don't use this company.

Glenn J.

Friendly gentleman arrived on a holiday weekend to get our main drain line opened up. I would recommend them.

Michael S.

I contacted this company for an emergency sewer line clog on a Saturday afternoon. He was out within a half hour and when i questioned him on the cost numerous time his only response was don't worry about it. He showed up in a car with almost no tools, I had to supply him with some of my tools and help him carry things from his car around to the back of my house. After an hour of him trying to use a bladder in the vent pipe to clear the clog and having me dig up a large section around the vent he said the cleanout must be in the house. He was going to walk on my carpet with sewage all over his pants and shoes, so i put down towels and sheets to cover my carpet causing them to be ruined. He then located the cleanout on in laundry room and he shoved the dryer out of the way causing the exhaust piping to break. He then finally cleared the clog and made no attempt to clean up any of the mess and asked to me help him carry stuff back to his car. He then said normally this would be over a $1000.00 job but he would take $500.00 and was demanding cash. I gave him $250 in cash and a check for $250 just to get him out of my house. I promptly put a stop payment on the check to cover the cost of the clean up and to replace the ruined sheets and towels. Eight days later he showed up at my house at 9:15 PM and was beating on the door demanding money, I had to have the police come to remove him from the property. I checked and it does not seem that he is Licensed nor is the ""business"" registered. This man is rude and a true scam artist
DO NOT HIRE HIM FOR ANY REASON

Todd L.

Had an upstairs complete bathroom clog. Called Emmett and he showed up in a little compact car with almost no tools. He had a drain snake and tried that to no avail. While using it he kept splashing the dirty water all over the bathroom. He even asked me to carry his tools for him. What am I paying you for? We then proceed to the basement, do not know why because the clog is in the upstairs line. He tried getting the cap off of the clean out line, would not come off so he asked me to go to his car and get his chisel, again what am I paying you for? He then chiseled the cap off and saw that was not the problem, I told him the problem was not down there. Now my threaded cap will not screw back into the pipe. Went back upstairs and he told me to try to flush the toilet again. Umm, no. It will overflow onto the floor. He then said this cannot be fixed tonight he will have to come back tomorrow and remove the toilet to attempt to fix the problem. At that point I just wanted him out of my house and did not pay for this because he did nothing but create new problems and a mess for me to clean up. He left and said he will be back in the morning and I told him not to bother, I will get someone else to fix this. I would not recommend you call him for any plumbing issues. If I could give zero stars I would.

Lourdes Z.

DO NOT CALL!! On Friday October 31, 2021, while at my elderly mother's house, I noticed a problem in the basement so I called Emergency Rooter and Emmitt said he'd be over. Emmitt arrived is a tiny car, not prepared to handle the job. He saw the problem and asked if I had a plunger, took my mother's towels, shoved them down the drain and made an absolute mess of my mother's house. He had to call someone else to get the correct machine to use. 4 hours later, it was tree roots.. the he wanted to charge my elder mother $475.. He was out of his mind.. TERRIBLE SERVICE

Curtis J.

Our drain clogged outside the house on a Saturday afternoon. After calling around, we got Emmett who committed to coming out for the repair. He said he would be there at a certain time and was on time. Didn't take him long to get the drain cleared and our problem solved. He also gave us some advice and information we didn't have regarding the type of TP we use actually caused the issue. The price was on the high side but it was a weekend emergency call and you pay the price in situations like that. Emmett did a good job and solved our issue.

Jon L.

Not sure why people are complaining about prices. I had a total backup in my house, he was there in 3 hours during peak times, ended up being 400 bucks... yeah it's not cheap, but I've paid a lot more for subpar work that took longer to get done. Plus meeting Emmett was an experience I won't soon forget, which is an added bonus. Call him up, you'll see what I mean, you're in for a good time, unless you don't know how to have fun.