Emergency Plumbing

Gayle L.

Had to have someone come out to re-light our pilot light on our failing hot water tank. It was a little later than normal but they were prompt and even ahead of schedule. I guess any plumber/handyman could do this but because they were quick to respond and provide the required service I feel it needs to be acknowledged. I would hire them again.

Paige R.

Had two guys over to the house the night before Thanksgiving for a clogged garbage disposal. They were quick, courteous, and got the job done. Was an expensive fix, but for 11:00pm during the holidays, seemed reasonable.

Bill S.

Drains backed up today at 0400, called the reliable and dependable Emergency Plumbing! Fixed it this afternoon and all was well.......or so we thought. Started backing up early evening, and Lonnie responded this time (mind you this is all on a Sunday). It's turns out it's bad news and the line between the house and the city collapsed . Great news is at 9:00 Lonnie arranged to have Blue Stake here 1st thing in the morning and his crew will be here waiting to replace the line!!!! Don't want to pay this bill but sooooo happy they responded so quickly and a fix is tomorrow!!!! Customer for life!

Lindsey A.

I could not have had a better experience. During a bathroom remodel gone wrong my contractor hired a plumber that was not familiar with kholer appliances despite initially claiming he was and collecting my money upfront. He re-plumbed my shower multiple times and even caused a leak at one point. I ended up firing him and was left in a potentially emergent situation because of his actions. Despite my contractor's hesitance to rehire a different plumber I immediately called up Emergency Plumbing to have someone qualified come look at my shower and finish other plumbing tasks my first plumber did not complete. I spoke to Lisa on the phone and she had Jerran come out to my house within a few hours. Jerran was professional, knowledgeable, and offered much better prices than I was quoted from other plumbers (Pink Plumbing quoted me double the price knowing that I live in a decent area and that I wanted my job completed urgently).

I appreciate that Emergency Plumbing sends their plumbers out quickly and they arrive when scheduled (the thing I hate most is when you have an appointment and take off from work and they no show or show up hours late). Also, the fact that this company has qualified, licensed plumbers that will charge you the fairest prices is great. They truly are an honest, trustworthy qualified company; I would recommend Emergency Plumbing to anyone and I will use them in the future if needed.

Len T.

Our water heater started leaking. Since it is in the middle of our house, we were concerned about a potential flood and damage to the surrounding floors and walls. Lisa provided terrific customer service when we spoke on the phone and Dan came out on the same day to have a look. The next day, Dan installed our new water heater and we are very pleased. The Emergency Plumbing team was prompt, professional, and honest. We recommend them.

Jason R.

WASTE OF $86 SERVICE FEE. Called Emergency Plumbing to repair a leaky pipe in the attic. Explained in detail what the problem was and asked if the repair person would have parts available. The dispatcher assured me that their technicians carry spare parts and pre-charged me the $86 emergency service fee. The technician arrives, looks in the attic and tells me they don't work on CPVC for liability reasons but would be happy to quote me a price to re-plum the entire house. It seems that a CPVC discloser should at least be mentioned prior to taking my money and wasting my time.

Sheryl O.

Very happy with this company.
Originally called them a few weeks back with what we thought was a plumbing issue but ended up figuring it out ourselves. However because they were so nice and helpful, and have FREE quote/trip out calls, I kept their information just in case something else came up... and I'm glad I did!... we came home to our main line leaking in our front yard (puddled water). Called them and Jerin got to our house within the hour- once again, receptionist Lisa, super friendly and Jerin, the plumber, very nice as well! He took one look at the puddle and agreed it was probably the mainline leaking/break due to where it was located, gave us and approximate quote. Gave him the thumbs up and He dug through some mud and rocks and got to the line, all done and fixed within 2 hrs. Price seemed fair as well (researched online).
Feels so good to find a genuinely great company! I'd recommend them!

Allison P.

Wonderful company to work with! Were here within an hour of calling. They were super nice and funny, and they love what they do and were great at it! I will definitely call them again in the future with any plumbing needs!

Rory D.

This place is horrible. We woke up at 5:30 am to our septic system backing up and our water filtration system running. They answered there phone and dispatched someone out who arrived around 7:00am, for a $109 fee. He snaked our line and told us that baby wipes were the issue. This cost another $189. Two days later the same thing happened and we hadn't used any wipes since, so I call the gentleman that came out and told him what was happening. His response was ""It is probably roots. We can come out and put a camera in to see what it is. That will be $250."" Not feeling like that is right because our house is only 8 years old, I got a referral from a friend. This new company sent someone out that snaked the line and pulled out a bunch of stuff that was clogging the system, none of which were wipes, and only charged $125. This is a good example of poor technical service and even worse customer service.

Dennis P.

After calling several plumbers to quote moving my sewer line for installation of a pool, I settled on Emergency Plumbing. They matched the lowest offer I had previously received and their straightforwardness and willingness to complete the work in a short amount of time was very much appreciated.

They couldn't come the day we originally agreed upon (the Bobcat was needed for another job), but I had already told them that the next day (a Saturday) would also be fine. The crew showed up Saturday morning and got to work right away. Due to the depth of the sewer lines in the neighborhood, it was a deeper dig than expected. Despite this, they completed the work on schedule and stuck to the original quote.

The only reason I am not giving a 5 star review is, after a week, they still have not dropped off the two brass clean-out covers I was promised. I will be calling about the status of those tomorrow morning.