Emergency Plumbing

Jan B.

I called Emergency Plumbing on Saturday afternoon to get help with my kitchen sink. I had clogged the sink and jammed my garbage disposal. Water was trickling down but certainly not as quickly as it should. I spoke with Julie and she was amazing. She gave me her cell number so I could text her my information and my problem. Once she was able to she called me back to set up the appointment. The appointment was set for 11 AM Sunday morning.. she was a pleasure to work with. At 11 AM Sunday morning my doorbell rang and Daniel was standing there with a smile on his face and a good morning! He came in and diagnose the problem immediately. He fix the problem within seconds and I was completely thrilled. I would highly recommend Emergency Plumbing! They were amazing! They treat you like a well respected customer yet they were very friendly and personable. If you have a situation that needs professional help please call Emergency Plumbing! I can't say enough about them. I will definitely be using them again when the situation arises.

Kari F.

I never write reviews, but this is by far the best service I have ever received. We had an emergency on Saturday morning at 7:30am, called them and they were at our house in an hour. They texted me a picture and background for our technician and they emailed an invoice with pictures of the work they completed. Not to mention how affordable it was for emergency service! I will be using them for all our plumbing needs moving forward!

Suzanna S.

Technician arrived in 20 minutes and fixed the problem with zero fuss and hassle - even though it really wasn't an emergency. I particularly like the fact that they texted me prior to his arrival with a picture of the technician and even a short bio! Nice touch.

Rickey P.

Emergency Plumbing arrived this morning on time to clear a stopped up kitchen drain. Jose promptly cleared the drain and cleaned up any water. Took no more than 20 minutes to resolve the problem. Very pleased.

Sunny C.

I don't know who to thank here. My father has dementia and made a huge mess confusing the bathtub with the toilet. I called emergency plumbing and they sent over a saint of a man who fixed the problem with such professionalism. There's absolutely nothing I can do to begin to show the gratitude we feel for your company. Thank you for coming through on such short notice.

Leah A.

WORST management and service ever!!!!!!!!! Called this company and they said that they would have a plumber to our house in a certain time frame. No call! I finally called the company back when our kitchen started flooding . They told me they were sorry, and that the plumber had quit his job the same day in between jobs and the next available tech could come out at 8:00 the following morning. I asked to speak with a manager since our kitchen had started to flood while we waited for their services and was given an alternate phone number to call. When I called the phone number for Mario of course he would not answer his phone. He finally called me back about 30 minutes later. When I spoke with him he said he would see what he could do and then call me back. It has now been hours since that time and no call back. If I would have been called and informed the tech quit I could have just found another tech. I am very disappointed and highly encourage everyone to go with a different plumber!!!

Linda H.

Excellent service and work. Keith was superb. We had a problem with the kitchen faucet. He was timely, professional, respectful, and worked to get the job done. Also, a shoutout to Thomas and Jose; who were equally skilled, professional, and polite. Thank you.

L P.

Seriously these guys are so awesome!!!
Sunday night emergency, Luke got in at 8pm! Nice, professional, kind and great price ! Very impressed and they got my business for any need in the future!

Monica M.

Horrible. Had a service window of 8-12 on a Monday, no one showed. Called to find out when we'd see a plumber, they apologized but they were short staffed. Not a call to let me know I was waiting for nothing. Asked if I could wait until 3, unfortunately I couldn't wait all day. I was told I would see a plumber by 10 the next day. At 2:30 still no plumber. Called and they told me he is on another job and can't give an approximate time. No apology. All I can say is good thing this isn't an emergency. Plumber showed at 3:30. Didn't even look to repair the water softener, instead said he can same-day install a $3,500 new one. Save yourself the aggravation and lost time and hire someone else.

Joellyn M.

Company will charge you a 'service fee' even if you cancel your appointment. I was never told that it was not refundable. I cancelled my appt half hr after making it & was still charged even though they weren't due to show up to my house for another two hours!!! (My husband was able to fix the issue) I guess I should have let them waste their time & drive over to my house then cancelled. I called several times to talk to someone about it & of course no one returned my call.