Emergency Plumbers Good Guys

Rom W.

Very knowledgeable. They take pride in thier work. Very trustworthy. This company will be our forever plumbing resource.

Sil A.

We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.

Patricia B.

Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.

Thanks!!

Alixx C.

Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask ""what is this for""? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says ""yes"". So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics

Alaina W.

I requested an estimate to have low water pressure and a high-pitched squealing noise fixed in my shower faucet. Ray came out to offer an estimate and quoted me $325 plus the cost of a new cartridge, and said it would be a 1-hour job start to finish, so I booked with him. In reality, the job ended up taking 3 hours and the water pressure issue was never resolved. I tried to contact the plumber afterwards to follow up and he never responded.

On the day of the job, Ray started by turning off the water for the whole building (and leaving it off for the entire 3 hours, when it really only needed to be off when swapping out the cartridge). The other residents were not happy. He forgot his complete Allen wrench set and had to go to the hardware store to buy new ones, which took up several minutes. Then when he removed the faucet to look at the cartridge type, he took the cartridge with him to multiple hardware stores to find a match, which took at least another hour. Seems like something that could have been done by calling the stores ahead of time, or at the very least, taking a picture of the cartridge to match it up to at the store rather than taking it with him. The end result was me having to push back a meeting with a client by 30 minutes and losing half of my pay due to how long the plumbing job took. The squealing was resolved, but by the end of the day, the water pressure issue was not at all addressed. I should have billed Emergency Plumbers for the meeting time I lost. I can't recommend this company's services as I feel that this plumber was inexperienced and only completed half the job in three times' the time.

Mark K.

Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .

So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray

Larry P.

Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.

Irma G.

Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!

Ashley V.

Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers

Nayeli M.

Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.