Elk Grove Village Sewer & Plumbing

Anthony S.

Back home from local shopping; Half-bath floor devastatingly flooded seeping into adjoining room. Colleen said somebody would be out asap. Armando was here within the hour to work intensely at unclogging the hardest part of the sewer, from the clean-out access to half-way in the crawl space having to change to special high pressure power equipment, still being unable to go further. He then called me to observe, via the camera cable, the reason for the overflow: The original age-related deteriorated sewer pipe collapsed from the rush of washing machine-pumped drain water from one end to the muddied, fully clogged collapse at the other.
Now, here comes my maintenance penance for 'what you can't see or hear is no problem.' OML...Integrity lives...Rather than the complete trench-and-tunnel cost I feared, thankfully came relief from an alternate much less costly repair-offer suitable for houses with a crawl space.
Armando explained the procedure, and after confirming with the office, he and Colleen gave us orders to use the front bathroom only- anything else, ...until he and his crew return early in the morning to start repairs; but if the end of day doesn't come until well into the night they'll finish until the only thing left is for them to return when they can to merely clean and organize. The cost was discounted and the immaculate workmanship was done by a specialized crew.

I'm sorry for the lengthy review but having lived in this house for fifty-two years I have never experienced service from a contractor close to that of Village Sewer & Plumbing. I want to express a deserving gratitude for their excellent performance.

Tony Savino
Elk Grove Village

Cheryl M.

The were great, called with a back up they came the same day. The let me see the video and explained what I needed to have done. Although they bought me some time with the clean out we had to have the work done. They were neat, fast and knowledgeable. I would use them again in a minute!

Tracy L.

I own a business and had an issue with the grease trap and drain. They came the next day at 8 am identified the problem and said they'd be back at 2:30. At 3:15 got a message saying they could not make it until the next day. i called back and said I stopped calling other places as I had a co firmed appt and had been closed for a day already. They showed up at five and completed the job. It was determined that a pipe cap was not tightened correctly and had a leak. They said the operator and owner said they could not come back until the following Wed. I called yesterday and asked when they would be on-site and they said after 1:30pm. They did not show. I got a ladder and channel locks and tightened all caps.... hopefully correctly.

Timothy D.

Work was done on time as scheduled, cost a bit more than I had hoped. Have a disagreement with them about how the counter top was left after the work was done. Not happy with the lack of follow up and concern for my issue. My only recourse is to not recommend this company to others.

Patricia S.

Couldn't be more satisfied w/their work. Their office staff is responsive and polite, and set realistic timelines for service. Licensed plumbers are professional, knowledgable, and respectful. Would highly recommend to my neighbors and colleagues.

Anil K.

Below is the review I posted on google for this business. I can see this review when I login to my account, but this review does not show up on their google profile. I will reach out to google to find out why my review is not showing up on their profile and if there is a violation, I would like to what exactly is the violation. The review below is a very honest and truthful review.

We installed quartz countertop in our kitchen recently, so we needed a plumber to redo the plumbing lines below the sink. I looked at all the positive reviews and decided to call these guys to get a quote. I was given a ballpark quote of $220 for removing and $220 for installing the plumbing lines, and the plumber will have to visit the site to provide an accurate estimate. Makes sense. Before the installers came I went under the sink and removed all the connections myself, it took me half an hour (After I removed the connections myself, I felt like this should just be 10 minutes job for a plumber). The plumber came in after the countertops were installed, looked at everything and was like... hmm... you have an under-mount kitchen sink, it will be very hard to install garbage disposal without doing any work arounds, I will have to cut into the drywall and move the lines back bla bla bla. The entire job he said will cost me $560, which sounded ridiculous to me. I thanked him for coming and decided to get second opinion. I'm glad I didn't trust him and went for second opinion. So I called another certified plumber with more than 20 years of experience. He came in and I explained him what I was told by previous plumber... he just couldn't believe what he heard. This ""experienced"" and ""honest"" plumber finished all the work in an hour. For the next 3 hours he replaced 3 toilets in my home. For all of this work he charged me just $400 (this charge includes 1/2 hp garbage disposal, soap dispenser, plumbing fittings, wax rings). These guys I'm sure would have definitely quoted me upwards of $2000. I'm giving these guys 2 stars just because the plumber came to my home and gave a free estimate, even though he tried to rip me off. One of the plumbing company I called wanted $49 just to visit and provide an estimate. I just can't and will not recommend these guys to anyone. Always get a second opinion.

Ignacio O.

I contacted EGV S&P for a partial block and they returned my call immediately. They gave me a fair estimate, which was lower than all the other companies that I spoke with (approximately 40% lower).

I was initially hesitant to select them due to the huge difference in price, but opted to do so because of the high ratings.

The technician that arrived was very professional and explained the problem. This will now be my go-to plumbing service for future calls / referrals.

Matt L.

Great Odin's raven what a pleasant experience! I sent them a message late at night. The next morning they texted me saying they had two time slots available. I texted back the one I wanted. They said they would call when the plumber was on his way. Get this - they did! They called and said that, ""Joe"" was on his way. He showed up about 10-15 min later and did very good, honest work on my kitchen sink drain. I WILL be using them again in the future!

Jim D.

Used EGV Sewer & Plumbing yesterday. They were great! Joe the plumber is awesome! Great communication, fair prices and quality work. I know who I will call when the need arises in the future. Thank you Elk Grove Village Sewer and Plumbing!!!

Robert C.

Our ejection pump went out causing some water in finished basement. We called Village and Ryan was out in two hours. He did an excellent job replacing pump and cleaning area. Very personable and friendly.