Elite Valley Plumbing

Cindy P.

On 4/25/2025 our water heater died and we contacted our home warranty company and they sent out Elite Valley Plumbing. Within a couple of hours hours a young man named Mike arrived, he was very presentable and articulate. My husband went out to the hot water tank with him as he acesssed the problem and contacted our home warranty insurance company. He spent approximately an hour going. Back in forth with our insurance company to surmise what they would pay for and what we would have to pay for. He was on hold for quite a while (almost an hour) off and on. During that time my husband and he had a bit of time to chat. During that timeframe he predicted to guess what the insurance company would pay and what we would pay. He answered a plethora of questions that my husband threw at him, all in a congenial and friendly manner. He was very informative about problems surrounding the water tank and told my husband as such. His predictions about the amount we would owe was spot on and my husband was listening to the entire conversation between the insurance company and him. My husband is not one to give people kudos and is a perfectionist as he has installed several water heaters himself but now he's 80 years old and I won't let him do it .We were told most likely it would be several days to have the replacement heater installed. To our surprise we were contacted late that afternoon and the company was out the next day and we have HOT WATER! My husband came raving about what a great experience he had visiting with Mike and he didn't go holistic about the cost as a result! We HIGHLY recommend this company!

Marie J.

My warranty sent Elite Valley to me for the repairs. At first, Elite Valley seemed reluctant to do the work. The technician complained about having to deal with mold and not being able to touch the affected area, even though that was never requested of him. They also arrived earlier than their scheduled time, while the water restoration company was still removing drywall, so there was never an expectation for them to handle that part of the job.

After speaking with the kind owner of Elite Valley, he assured me that he would personally come to my home. He did come and inadequately fixed the leak in my ceiling. After getting multiple opinions on the quality of work Elite Valley did, I learned that the materials used were cheaper alternatives and that the repair was not done correctly. Now, I'm faced with the cost of fixing the leak properly. Losing the deductible I paid o my warranty company who sent out Elite Valley.

This could have be rectified by Elite Valley properly fixing the leak and using quality materials to do so.

Adam A.

I had called for service on a shower leak for my home and the individual named Mike that works for, ""Elite Valley Plumbing"", said that he came to my resident at 12:00 noonish and there was a window for arrival from 12 to 3 pm. He came out for a few minutes and he did not wait a bit because I was on my way home from taking my son to the dentist, UNREAL. When I got a hold of this guy named Mike, he was very, very rude on the phone and he hung up on me after speaking a few words with him, WOW. He might be the tech but he certainly cannot deal talking, communicating, having patience, or just making the client at ease because of certain issues, GOODNESS GRACIOS. I would not recommend this person named Mike, he just might hang up on you and leave you hanging with a water leak for the weekend just like he did to my house and family, UNBELIEVABLE. They just don't care. Oh I forgot to mention, my home insurance had already paid this company $125.00 for the service fee without even stepping a foot in my dwelling.

Linda T.

Elite Valley Plumbing came to my rental property on two occassions, dispatched by my home warranty company. They did a great job, were very helpful with honest advice and super nice.

Sonia F.

they did a excellent job!
Replacing the Water Heater,
I would definitely recommend them to anybody that needs work done on their very professional helpful and punctual!

W S.

Dispatched by by Home Warranty company. Arrived on time, quickly assessed and repaired the leak. Cleaned up the worksite and departed. Took about 20 minutes. Very pleased with the prompt attention and fast repair.

Denise A.

Called my Home Warranty company they scheduled elite Valley plumbing the owner called me within half an hour my house an hour later diagnose. The water heater needed to be replaced. Contacted the home warranty company and I had my new water heater completely done up to Code things that needed to be done by 6 PM.!!! Customer service they were friendly and very knowledgeable. Thank you so much for getting our water back on on the same day.

Rayanne T.

My septic pump stopped working and I put in a call with my home warranty Friday night. Elite Valley Plumbing called Saturday, and scheduled service for Monday. The guys arrived on time and resolved the issue quickly. Super nice, knowledgeable, and made suggestions to prevent the problem in the future. I would use them again!

Andres D.

Jarnal is great and very knowledgeable plumber. He took care and installed my waterheater at home. No issues so far.

Char L.

I had two plumbing issues that came up at the same time recently. My 20 year old water heater stopped working and an upstairs shower slow drained. Both were headaches I didn't want to deal with, but working with Jarnal at Elite Valley Plumbing eased my mind. He was super quick to respond and set up an appointment to come out to take care of both issues. The shower drain took him under a minute and the water heater replacement took maybe a little over an hour? He was fast, efficient, cleaned up after and was extremely nice. He takes pride in his work and it shows. He does everything to code and it truly was a relief working with him and his company. Highly recommend