Elite Rooter

Rick W.

Not cheap but responded quickly to an emergency repair . Quick quality repair of a sink drain pipe damaged by a home inspector .

Stephen M.

Do not call them in an emergency. Had a main sewage line backup, had the tech come into my basement, he agreed to clean out the sewage line of roots, debris, etc. for $350.
An hour later, he tells me he's 'done' and shows me a video - sewage line still has roots, and tells me that now it will be $2000 for him to clean those out. Classic bait and switch. Would rate 0 stars if I could

Hanna B.

10/10! I highly recommend working with Elite Rooter.

I worked with Quentin from on a basement flood, and his service was absolutely exceptional! He arrived in a timely manner (we called around 7am), and stayed at our house until after 9pm to not only make sure he diagnosed the reason for the leak, but to make sure everything was fixed properly. He followed up with us to make sure we were satisfied, and to address any questions that came up as well. He provided his personal number which made us feel very attended to. He cut absolutely no corners.

Since Quentin was only there to address the leak itself, he understood that's half the battle when dealing with floods. He provided us with his trusted partner company to address drying out the space and replacing the walls, and they came same day as well for a free quote!

Our house was quite a challenge since it was built in the 50's, and our plumbing is very complicated. He even went above and beyond running to Home Depot multiple times to make sure he had parts that would fit the uniqueness of our home. He also took extra time to neatly and carefully chizzle the concrete in our walls by hand instead of using a jackhammer to make sure the repair was aesthetically clean (most houses recently have drywall, which is an easy extraction).

Quentin also provided us with multiple updates, clearly explaining the issue and his repairs so we can feel confident in his work and be educated throughout the entire process. If questions came up later, also gave us his personal phone number to reach out anytime.

THANK YOU Quentin for all of your amazing work! I will absolutely be contacting him for future projects.

Fred A.

Bait and Switch per Colo. Rev. Stat. § 6-1-105, Unfair or deceptive trade practices. They made an appointment for a $79 charge/cost and when they came out, stated it would be $1800. They knew upfront what the work would be, with me using specific plumbing terminology.
I am considering legal action and a state complaint.

Jeanette R.

I was having plumbing problems in my bathroom and called a reliable sewer company I have used before. When Elite Plumbing came out I was told they I was going to have to have new sewer pipes put in. I needed to have the work done as it was an emergency to get the bathroom unclogged. I had to go through agree on payment for them to start. I am on fixed income and no way have 15,000.00 so needless to say had to go through credit through them. At the same time the front faucet was shooting water out and I was told they will fix that. T couldn't get the part so they would just block it until they came back with a fimaucet. They came back and said they have never seen a faucet like this so they would just come back in the spring to spring to fix the faucet. Come spring time they never came back several calls made and no replies. In the spring you need to water the lawn so had to call another company and they came out and come to find out the way the plugged the faucet was with a gas pipe if you can imagine. I was charged for that work of putting a new faucet on and for the work they did to block the faucet, so paid for something that wasn't done and also had to pay another company to come out and do the work. I do believe I was scammed and they figured I was 80 years old and didn't know any better and a women. If I aknm asked about this company I will not give a garsood rating and also I am 1 1/2 years later I was told they want me to contact them ro resolve this I called them and of coure like all the other calls the call person said they will have the manager call me back. Hmmmm should I believe them, I don't think so. Do not use Elite for sewer or any other plumbing issues.'I was promised paper work and photos they took of the sewer line have never received them or the 20 year warranty promissed.

Stan M.

They gave me a specific window of when they would come, then late in the day they cancelled. I returned their call and never heard back from them again.

Sue T.

He came on time and swiftly solved my problem. I would use them again. I'm keeping their number in my phone, just in case.

Connie W.

This company came out and did a speedy estimate very professional and respectful I'm still reviewing other companies but end up hiring this company

Ted G.

Quinn was excellent. Fixed my leaky pipe quickly and at an appropriate price. Thank you!

Elizabeth ..

So this company left a response to my review and said they would be happy to look further into the issue and see what they could do to rectify the issue. They had the plumber who did the job call me-- is that their customer care team? After an hour of back and forth of him justifying his rights to take complete advantage of the elderly, he came back with and offer. He would give me $750 off of the $8000 job that did not fix my problem but I was to give him a 5 star review. SMH maybe I would take down the old review but a 5 start review for work that was not completed?! I asked that question and he hung up on me. HUNG UP ON THE CUSTOMER? What kind of customer service is this? Then txt and said he would have a manager call me..... never heard from him. Is this taking customer service seriously? That was Reed by the way. Alfonzo, Conner aren't you the bosses? Is this ur customer service?