Elite Rooter

Kellie H.

I had Elite out to clear a shower drain and to look at my garbage disposal. the drain was cleared, but I was told I needed a new garbage disposal. I was quoted $900 to replace the disposal, when the average cost is about $150. I declined and had someone else look at the disposal. Not only was he able to easily fix it, I did not need a new disposal. I knew I was being overcharged, but to say something was broken when it wasn't is inexcusable. I would not recommend this company.

Erin L.

Robert did a great job clearing out our clogged sinks and shower drain.

Cody G.

Robert was very helpful and right on time. Even replaced the drawers and wiped down the entire area; thanks!

Kristin E.

Cody was on time and friendly. Very comfortable to talk to and answered all my questions. I will definitely use Elite Rooter going forward.

Colorado N.

Made an appointment with the tenant in this house to be home so that the company could evaluate the requested work and provide a quote. They ghosted and never showed up, never sent a message, nothing. Not a great way to run a business.

Kiki N.

Robert is amazing! Was able to get our repairs completed the same day! Cant say how much it meant to my family! thank yo!

Joe G.

I got back from cancer surgery and a washrag I was using as a drip pad for my Foley catheter fell into the toilet and was flushed into the drain. The tech got it out, but the condescending attitude he gave me about my sewage system. I spent the night before getting on Yelp cleaning up the sewage and Clorox the surfaces dragging my Foley bag to this attitude. Help this 69 year-old veteran. They or Yelp got my address wrong. I had to chase him down the street! That hurt!

Karen C.

never call these guys, i was told a string of lies that would sell the project to me. first i was told that the whole job would take 4 weeks by there front man that they had everyone to complete the job.not true! the excuses kept mounting as did my frustration. when i brought in another qualified state lisensened general contractor with a licensed plumber they informed me that i was being overcharged at $7000.00 for the work that has been 9 weeks and still not finished, i wish we could post pictures here to show the work they tried to pass off on our family. how a company like this allowed to operate in the state of colorado is baffeling to me.of the 5 sub contractors they told me they had, i had to find 4 of them. it is difficult to post anything positive about this company.

Courtney B.

Elite Rooter sent Sean and Rodney to give me a quote for a water softener installation, they said they would match the lowest quote and warranty I had received. A few days later, I called to move forward with their match and spoke to the receptionist who said I would receive a call back from the techs that were sent out to get the install booked. Sean called me back shortly after and I was given a 2 hour window that day and a promise to match the agreed quote. That 2 hour window came and went with no call and a no show. I texted him later to see what was going on and he said he would be there the next morning. See text message attached. Well now we are on the second no show. I will go ahead and give the smaller less known plumber my business. Very inconsiderate and unreliable. I do not recommend.


Seems to be a consistent issue with this company!

Taylor G.

Took them 2 days, 3 techs, and over 9 hours to ultimately replace two bathroom sink drains ($15 parts). And they replaced them with silver drains that don't match our brushed bronze faucets. It cost us almost $500 because they spent the whole time struggling to figure out why they wouldn't drain properly -- when we told them from the beginning that it looked like it was just the drains themselves that we're getting blocked. They left a new employee there for a full day who was sweet but had absolutely no idea what he was doing. He spent most of the day on the phone begging for help. Ultimately we ended up just paying them to get them out of the house.

Other issues: 1. When they left overnight, they left the sinks opened up so our home smelled like sewer gases all night. 2. Part of our concern was that one of our sinks smells like the sewer occasionally -- maybe a venting issue? They did not resolve that. 3. They told us if they had to replace the p-traps it would be another $400 -- which is an insane number for a very cheap part that requires very little labor to replace. 4. This is the second time we used them... the first time our toilet wasn't draining properly. They came by and told us there was nothing wrong, the toilet was just old and we should replace it. I opened it up afterwards and saw that the flapper was falling apart -- replaced it myself in 2 mins and the toilet works just fine.

So, in the end we realized we don't really have plumbing issues -- we have plumber issues. We were asked to leave a review maybe a dozen times. Super pushy. Anyways -- here's your review.