Elite Rooter

K J.

Hooray my drain works! Elite Rooter came through quickly and easily with a mystery problem (to us anyway!) In our backed up kitchen sink at a reasonable price.

Luis V was so friendly, approachable, and accommodating , that any concerns I had about getting the runaround and extended work or quickly abated.

Even after the job was done, Luis was happy that answer all of our plumbing questions with patience and professionalism.

Elite will be my go-to for future plumbing needs.

Sam H.

I got the clogged kitchen sink. Price checked with multiple companies. This company had so called $79 or around that price for snaking service. Representative showed up friendly and professional, and told me that because our townhouse does not have the easy service port access, so they have to charge $300+ instead. Since I have price checked with other companies, so I know that around $300 is normal.

I think this company should be more honest and tell customer what is that $79 service is actually for.

I will not recommend this company to my friends.

Paco J.

Geovany fixed my sink problem quickly, professionally, really nice guy, easy to work with. Top notch!

Brian N.

Oscar was a great help in unclogging my shower drain. Excellent customer service. Prompt response. Thank you for taking care of this!

Rose W.

Like the other reviewers here I got suckered by the $69 unclog special to try to unclog a sink drain. It's a simple standard kitchen sink nothing irregular about it. When the plumber arrived he said it's not included in the special since he needs to open the pipe to snake it and it will be $189. WHAT A BAIT AND SWITCH! I called another plumber and he said $115 for ALL clogs whether it's opening the main clean out or opening the pipes. Based on all the negative feedback from other customers, I have serious concerns about the integrity of this company. These guys give plumbers a bad name. Also, it seems like the plumber that was sent out was just starting out and it inexperienced to say the least. When a company goes down this path just to make more money, it will usually not end well.

Mark H.

What a joke these people are they charged me 279 and didn't even unclog the drain they left here but it's still backed up I called and complained they said they'll give me half off it's been over a month and a half still have not received the chat which they promised to send. I would really suggest not going through these people find another plumber

Victor H.

Never showed up as scheduled... never responded when asked if they were still coming!

Prashant S.

Excellent customer service. Prompt response. Professional and Timely resolution of the plumbing issue. Thank you Oscar for taking care of this!

Paritosh S.

They quoted a low price for snaking ($69) so I went with them. Made zero progress on the clog and gave expensive options for further work (ranging from $2.5k to $10k). Glad I called another plumber, fixed the clog with hydrojetting in minutes at a fraction of the cost.

Waste of time / money. They don't have good snaking equipment and charge too much for hydro ($2.5k).

George N.

I had an emrgency - a flooded bathroom. Elite rooter responded to my request within 10min and gave me a decent estimate. 5 other companies took much longer to responded and they obviously did not read my message. Most of them proposed to send somebody to give an estimate. What kind of stimate you need for snaking a clog in the drain ??!
Elite rooter technician called next morning, gave me his ETA, came right on time and cleaned the clog.