Elite Plumbing Solutions

Melinda I.

LITERALLY CALL ANY OTHER PLUMBER. 10/10 DO NOT RECOMMEND!

Update: As of 3/12/21 we still have yet to receive any type of response back from the company with answers, except for replies to social media reviews.

I called them and they came to my house to diagnose the issue and stated they needed $2200 just to schedule the appointment. Then a week later, on Saturday, they called me at the time they were scheduled to show up for the job and asked if they could reschedule for Monday. At that point I had been without water for 13 days, so of course I said no and they came. They had to cut a small hole in the wall under my kitchen sink to fix the issue. This was such a small job that they had it completed in two hours. Also, let it be known that the days they came out was AFTER the storm. Safe and sun shining conditions. After it was all said and done they charged me $1900 on top of the $2200. Over $4100 dollars for less then 3 hrs of work.. so $1366/hr. I requested a itemized bill to see why it would cost this much. I still have yet to receive a email or phone call for over a week even though I have been calling and leaving messages everyday. How disgusting does a company have to be to price gouge a family during desperate times. We aren't the only ones this has happened to. Be sure to read their google reviews so you don't become one of their victims.

Tom M.

Had several plumbing issues after the hard San Antonio Freeze and scheduled Elite Plumbing for the repair. Communication by Text was outstanding reminding me of the appointment and when they would arrive. Peter and another staff member arrived on time and quickly determined the problem and it was fixed in minimal time.
During a stressful period when I am sure they were overworked and tired they were true professionals. Thanks for the great service!
I am not sure how my review showed up as San Francisco but it was in San Antonio, TX

Yvonne S.

Being a Veteran myself, I chose this vendor for a quote on a diagnosis of a possible burned out Water Heater heating element. Not only was Pete the first to reply, but was straight forward and empathetic towards the needed hot water in a family home. Scheduled next day morning with a reasonable estimate. Pete diagnosed, and serviced needed part efficiently. Look forward to having Pete and his team install a new unit soon. Five stars are well deserved from this singly mother on a budget. *Mr Pete was very thorough.

Anthony L.

Had a horrible slab leak. Pete's team came out on a Sunday to give me an estimate and 2 days later came out with reinforcements to reroute and fix everything up. Before leaving they made sure everything was good to go! You can tell this company cares about the craft due to the training that was going on between the employees. Great company. Hopefully I never need them again! But if I have another issue I'm sure I can count on them to make sure it gets done right.

Jennifer B.

I needed a quote for a sewer line to be fixed. They came out that day and suggested SAWS might be responsible for fixing my problem. He still took the time and gave me a quote. Turns out SAWS was responsible for fixing my issue. I was very grateful for his suggestion even though he knew he might not get my business. Will use in the future and highly recommend.

John S.

Schedule an appointment to have my water softener inspected and serviced. The company didn't bother showing up for mu scheduled appointment.

Hr S.

I'm happy I had Elite come out to fix my leaky (spraying all over the place) pipe, they gave me a quote and stuck to it (no hidden fees). The pipe was fixed pretty quickly and professionally done to boot. I was surprised to find my comfort level with them was high, I just don't trust people like I use to. Nevertheless, it was truly a great experience for me, thank you Elite for sending me your two best guys! I now know who to call when water runs the wrong way in my house.

Melissa G.

I had water leaking from my kitchen sink. This company responded quickly and quoted me over the phone. They came the same day and at the time they promised. They charged me what was quoted over the phone and they didn't try to sell anything extra. Quick and got the job done!

Thomas A.

We wanted to add a tub to our bathroom, which required an added drain and new water lines installed in a different wall. Pete, the owner, showed up on a weekend to give us an estimate. They scheduled the work day based on what worked best for our family, showed up on time, and finished the project on time. We highly recommend the people at Elite Plumbing Solutions.

Maria R.

I had an emergency water leak that was getting worst. After getting the run around by other plumber I decided to contact Elite Plumbing Solutions via Yelp since they had good ratings. Thank god! They came and fix the problem the same day, the price was reasonable and they were very attentive to answer any questions I had.