Elite Electric, Plumbing & Air

Geoffrey V.

Elite electric quoted a price of $3000 to relocate a conduit found during construction. No breakdown of materials and labor to justify $3000. I do not reccomend this company.

Sandra D.

Today Richie Casale came to locate the cause of several of my non working outlets. He is extremely friendly, knowledgeable and professional. He also took the time to answer some questions I had about the electrical panel. Once again Elite Electric and Air proved why they come so highly recommended. Sandie Deihl

Gabriel H.

Pro: Recently had a new AC unit repaired not installed by Elite Electric but had a warranty part installed in the house and the service technician did an amazing job. Con: The company is charging an outrageous amount for labor. For 4 hours of labor I was recently charged $929.00 which I think is totally unacceptable. The part was under warranty and just for four hours is totally not good pricing here in this area. Defiantly my first and maybe last time dealing with a company. Con: Customer service skills over the phone needs to be sharped with this company. If a customer call for details on items being repair would like to know everything up front and not waiting for call back etc. When it came to the bill they were paid up front and it took 4 days for the part to arrive and was promised yesterday as the installation date.

Matt E.

Charging me $89+ to tell me what I already have told them. Then quoting me almost 300$ just for a leak check is ridiculous. Would've been about 400 dollars in with no fix and maybe no answer. What a rip off. Update: found a licensed and insured independent repair man who not only diagnosed but got the part (warranty)(coil in handler)installed and filled up for under 200$ needless to say he got a big tip and gained a loyal customer. Would never recommend elite to anyone. Hopefully this will save someone some time, money and a few gray hair

J R.

Prior to my install the salesman Kennard was very accessible, gave his personal cell and would answer calls and text with questions. After the install no such luck. I found some issues with the install, I sent pics via email to @eliteelectricandair and via text to Kennard but to date I have not received a call from Kennard. I asked for the install mgr to Call me 2 days ago to discuss the short cuts their installers did, and I'm still waiting. #eliteelectricandair not as realiable as they seemed.

Lisa N.

I don't know what is going on with this company. The techs are always great, and I am used to them telling you one time and showing up at a totally different time, but lately their prices and attitude have been completely unacceptable. I asked them to install a patio fan, a living room light and 2 outside outlets ( the wiring was already done for all of these projects) and they wanted over $2,000! When I refused to hire them for that and just wanted 1 outlet they wanted to charge me $925. The installer got sick and left and they didn't send anyone else. 2 nights later, my very expensive AC unit that they sold me 2 years ago broke down (tonight), and I called for service. They told me that their service PERSON was in Palm Beach and wouldn't be done until after midnight so he couldn't come until tomorrow. So much for 24/7 service!!!! That's a lie. So I will have to stay here in my very hot house tonight with my fibro and arthritis and recent surgery and sweat until tomorrow when it is convenient for them to come. Good thing I am a VIP customer.

Bari S.

They were fantastic, honest, polte and professional. Fast service, and excellent company. Had all equipment on truck. Thank you for your prompt reply and service Dr. Sklar

Darleen M.

Do not stand behind their product. Bought an air conditioning from them fours years ago, one year later paid 800.00 for some electrical problem that they said is not covered."""" I have been without air conditioning all weekend and they could care less. The evaporator coil needs replacing and they say labor is not covered. Another 1,000 dollars. Talked to Barker Air ad they said unit should come with a ten year labor warranty. RUN.. Go to Barker Air!!!!

Michael M.

Horrrriibblleeeee experience. They called twice and texted once all confirming coming out today to do an estimate only for them to never show up and never call me over an hour past the appointment window. STAY VERY FAR AWAY FROM THESE PEOPLE UNLESS YOU LIKE WASTING YOUR TIME ALL DAY FOR NOTHING.

Elizabeth W.

They came to my place three times, once to assess the work, once to install work I requested, and finally to FIX the botched job they did. I like that they did send me a bio and background check on the tech who was to do my work. I like also that they sent me an Insurance Certificate. First visit the tech tried to sell me a new panel for $3k, which was not needed, as my panel passed inspection just months before. Second visit the tech showed up HOURS after my requested appointment. Third visit, which the company said they could not honor after I waited ALL afternoon, then I asked them to come after 5pm. They wanted to charge me $189 for a visit that they could not honor on time, and would send the tech after hours. At the third visit, the tech said the botch up was impossible, and they did not cause the problem. The apprentice could not explain what he had done during the second visit to botch the job. I just threw up my hands and told them they were there until it was right. The apprentice finally came to his senses about what he had botched up. After the work was corrected, I had to ASK the office for my bill. They had my money up front but never sent me an itemized bill. Never again