Elek Plumbing

★★★★☆ 3.5 / 5 (30)
Emergency Call


: 1101 Airport Rd, Allentown, PA 18109
: (610) 432-7001
: https://www.elekplumbing.com

Company Overview

Elek Plumbing has been recognized for outstanding quality and dedicated customer care since 1913. No matter if you need a simple fixture swap or your water heater breaks down in the middle of the night, our exceptional team of SuperStars is prepared to provide top-notch service. They consistently show up punctually and with a friendly demeanor! At Elek Plumbing, we have tirelessly developed a culture centered on excellence. Our motto emphasizes hiring for integrity and training for effectiveness, a strategy that has helped us convert numerous first-time customers into repeat clients. Our goal is to ensure your peace of mind. Together, we have established a culture of excellence based on these fundamental values: Safety. To ensure your peace of mind, we advocate for sanitary practices, suggest safe products, and inform you about safety measures. Teamwork. Our team operates like a family. We value each person's talents, as they contribute to our overall success. We uplift one another and celebrate our colleagues' successes. Attitude. We have a sincere enthusiasm for our craft. Our team members go above and beyond to meet your needs every single day. Respect. From our office to your home, Elek Plumbing staff act with integrity, treat others courteously, and always choose the right path. Service. We honor your time, so we arrive punctually. We maintain a professional demeanor to help you feel at ease, and we never overlook the details. Elek Plumbing is consistently voted the top plumbing company in Allentown. Supporting our community and giving back is an essential part of who we are... William Elek Plumbing & Heating...a proud Bethlehem legacy. Established in 1913 by Hungarian immigrant William Elek Senior in Bethlehem's south side, William Elek Plumbing & Heating Ltd. In 2002, we evolved from William Elek, Inc. to William Elek, Ltd. Three generations of the Elek family have upheld the original mission of providing quality plumbing and heating services to our clients and the community. William Elek, Ltd. guarantees the ongoing commitment to exceptional service. In 2004, we were proud to accept the Greater Lehigh Valley Chamber of Commerce Excellence in Business Award in the 1-49 employee category. In 2006, William Elek Plumbing, Heating, and Air Conditioning earned recognition in Who's Who in the Lehigh Valley. In 2009, we were honored with the Morning Call Reader's Choice award in the Plumber category.

Business Services

  • Drain repair
  • Faucet installation
  • Faucet repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Water heater installation
  • Water heater repair
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Roland K.
★★★★★

Our water alarm went off and called a few places...only Elek got back to me quickly on a Saturday evening and was there within the hour. Professional and courtious and more importantly, solved our issue!

Van N.
★☆☆☆☆

This is the terrible technician. Came in to look at the issue, tried to fix but made the water leak issue worse. Got the money and done.

Jo R.
★★★★★

Our water heater alarm went off at 4:30 in the morning. We called Elek at 7am and Chuck was here by 7:30. New water heater installed and working by 10:30. Highly recommend Elek for any type of plumbing and in an emergency they are spot on.

Sean S.
★☆☆☆☆

We had a block in our sewer line (from bathroom to the septic -a distance of 30 feet or so - with an easily accessible clean out pipe). My wife called Elek. They would not give her a rough quote over the phone. After waiting a couple of hours past when they said they would be there.... A young man showed up and before he even started any work, he handed my wife a bill for just over $400! I never got his name.. just asked him to pack it up and leave. The next day we called Roto-Rooter (not a fan of the big companies).. They told us what a snake job would cost . They did the same job quickly and efficiently for $170.

Al T.
★★★★★

Our water heater had broken down and was leaking. David from Elek showed up and was very professional in dealing with the matter as well as making future recommendations for a new heater. It was installed the next day. Prices are competitive and I will strongly recommend their plumbing service!

Robert J.
★★★★★

After having two other companies come out who were unsuccessful in locating the blockage in our drain, Mr. Marshall had it cleared in under an hour. Where the others gave a verbal estimate to dig up our yard to find the blockage, he cleared it at 1/4 the cost estimate from the others. Good company, excellent plumber.

John H.
★☆☆☆☆

First off I never have written a review here. I requested service from Elek Plumbling. Not a rush job but wanted to get an outside spigot replaced if they had time. It was great that came out the same day. I requested a estimate on the phone and was advised that the tech would let me know before the work was started. There was a $69 truck roll fee that needed to be paid even if I did not have any work preformed. Once the tech showed up he looked at the job and stated there is a flat rate fee for the work of over $300. God, looking at this problem the job should have taken no more then 30-40 mins and parts where around $40. The parts where not on the truck and to run to the store. Came back and work was compete in short order. The tech did not test the work and when I hooked up a hose the spigot was leaking everywhere. Had another tech dispatched to fix the problems.
What gets me is the fact I asked for a price and was not given one on the phone even though it was a flat rate job, yet was still on the hook for the $69 if I did not want the work done once I found out the price. The price of the work was, in my opinion, more then double what should have cost.

I will say that the techs where professional as well as the call takers.

Y M.
★★★☆☆

****Update**** The owner of Elek called me and seemed shocked by my experience. He has refunded me all of my money.

Amanda C.
★★★★★

Chuck was very efficient! He went above and beyond to make sure our apartment was fixed and left it spotless. He was very personable and explained everything to us every step of the way. He offered suggestions on how to maintain clear pipes as well. He went above and beyond! Overall pricing was not bad at all for the quality of the service. Great company, will definitely be recommending to others in the area!

Steve H.
★★★★★

The definition of professionalism

This was probably the best experience I've ever had with a service related company. From my initial contact with the company, to the dispatch of the service technician, each person was well spoken, polite, knowledgeable and professional. The time from my initial call to the time the technician arrived was under 2 hours (2 days before Christmas!) I was kept informed as to the time the technician would arrive and informed of the work that needed to be done and how much it would cost. The technician was obviously experienced and very knowledgeable. The work was done quickly and efficiently. The technician at my request, did more work than was originally requested and was eager to make sure I was satisfied with the work he did before he left. Needless to say, I was extremely satisfied, and will not hesitate to recommend them to anyone I can.

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