Efficient AC, Electric & Plumbing

Rob B.

$99 fee to come out. Otherwise they got back to me within a day on A quote to replace and gave me several options. They do work on Sunday

Steven E.

Have used this company for the past several years for routine electrical repairs and air conditioner, lighting, and ceiling fan installations. When the company expanded to include plumbing work, I utilized their services for the installation of a new water heater, garbage disposal, and toilet. Here's what happened each time - the technician called when he was a half hour away on the scheduled installation date, he arrived at or before the scheduled appointment time, and the work was done in an efficient manner. When it was necessary for follow-up work, it was done in a timely manner. All of the technicians have been very knowledgeable and professional. Would highly recommend.

Ramesh M.

The AC was not working at my Round Rock home. The efficient AC fixed it by replacing a capacitor (Capacitor is usually a standard problem). The problem is they charged $648 for it. That's ridiculous! Most others would charge less than $200. I will better shop somewhere else next time.

Jason H.

Great service! Arthur was knowledgeable and professional. He arrived within an hour of me calling on a Sunday (on the hottest day of the year) and fixed the problem in less than 45 minutes. I will definitely call Efficient the next time I have a problem with my A/C. Thanks!

Armando Z.

The good: Quick AC service.
The bad: Charged me $648 to replace a damaged capacitor, which costs $60 at any store. I wouldn't be so upset about the price if the technician had been a little more professional. From the start he had a very sour attitude, didn't explain the process, the issue nor the pricing. I needed the AC working again so I just paid.
My advise: If you can bear the heat for a bit, shop around for more friendly service.

Amanda B.

The dispatcher was kind, understanding, and professional. Our technician Arthur was FANTASTIC and came out right away despite the dispatcher mis-hearing my phone number. He quickly diagnosed and fixed our problem - a clogged drain line - and was kind enough to even tell this first-time homeowner how he knew this, showed me why the unit was turning on and off, via the safety switch, how to change the unit's air filter, when to get maintenance done, how to do a little bit of easy monthly maintenance for ourselves, and even a little more about our particular unit. Arthur worked smoothly and easily with me despite me being quite stressed, and he simply put me at ease that he had things completely handled. I am very grateful that they were able to come out after hours, too, albeit for a bit higher rate (which was what I expected when I called).
Something to be aware of, no matter how wonderful they were, the price on the phone quoted to me was by the hour, and the price quoted when he got here was from a "book" which they use to make sure each customer pays the same amount. This didn't remove any stars for me, as I understand this policy, but it was something I do wish the dispatcher had clarified before the service call was made.
Thank you Efficient! Will use your services again!

Jennifer B.

We've hired this company for a few recent home-related, outdoor electrical projects and have been impressed every time. They delivered professionalism and courtesy, along with fair pricing. We definitely recommend Efficient and will be sure to use again. Thank you!

Mike L.

This review is solely based on my experience with their Semi-Annual Service Agreement and not the repairs originally performed.

Per my review below (April 19), I was so pleased with the repair services that were provided, I decided to purchase Efficient's Semi-Annual Service Agreement. As the repair was done on Friday, the repair person said I could expect a call on Monday (April 22) to schedule the first inspection.

When I had not heard from Efficient by May 6, I used the e-mail feature on the Efficient website where it promises "Let us contact you!". I provided both the invoice no. and work order no. for reference. When I had not been contacted, I repeated the same process on May 8.

When I still had not been contacted by almost noon the next day (Thurs, May 9), I used the Angie's List "Message Business" feature to again request Efficient contact me and provided the same reference information.

Additionally on May 9, I e-mailed the person who did the repairs to let him know I was still waiting to be contacted by Efficient and asked if he could get someone to contact me to schedule the inspection service. He responded in a very timely manner and let me know that he had forwarded my message to their "lead dispatcher". He had also suggested that I call the office directly and gave me the names of two people to speak with.

As of today May 14, I have not been contacted to schedule this service. This service is supposed to include both a spring and fall servicing. Yes, after four failed attempts, I could now call their office to schedule the appointment directly, but for a recurring service, shouldn't they be contacting me? Also, am I going to have to put the fall inspection on my calendar and go through this same process again to schedule that service.

Their repair person inspired such confidence, but everything since then has made me regret my decision. Best case scenario, Efficient will refund the money I spent on the service agreement.

Allison v.

I worked with a different AC company previously but I still had an issue with our indoor unit freezing and then leaking water. I wanted a second opinion about our leaking issue and I found Efficient recommended on my neighborhood's FB page.

Ernie was thorough and professional in his assessment of our issue. Our previous AC technician didn't seem as knowledgeable in comparison to Ernie. After checking our system thoroughly, Ernie correctly diagnosed the problem and our unit finally stopped leaking. In addition, the pricing was very reasonable. Highly recommended.

Andrea O.

Called these guys out when my a/c was blowing warm air. Dan came out, diagnosed multiple leaks (which I'd suspected) and recommended a new system (which I expected), loaded me up with enough coolant to get through at least a couple of weeks while I set an appointment to have a load evaluation and quote done with Darwin.

I'd already gotten a quote for a new system from another company, but Darwin came out and not only gave me a better price for the same system, but was willing to work with me on adding some returns to some especially warm rooms. The following Monday (less than week later) we had the crew out to install a brand new full house system including three added returns, enlarging existing returns already in place, new duct work and even a new drip line installed at the under-eave drip line. They got it all done in one business day AND came in a couple of hundred dollars UNDER their quote. They actually left the hall and stairs neater than they found it, and were as unobtrusive as possible. I'm highly impressed and will be (already have been) telling everyone I know about Efficient.