Efficient AC, Electric & Plumbing

Murphy M.

I love these guys. They come promptly and do a great job. They found the problem that made my AC quit, but also checked out the whole unit. The charge was very reasonable. These guys know their business.

Stephanie B.

The tech, Ross, that came out was great. Fast, efficient, friendly, knowledgeable. He's the only reason this place gets more than 1 star (and I would evaluate him separately as 5 stars). But I was charged $385 for a capacitor, which is a $15 dollar part -- a price I'm sure the company sets, not the tech. (And that's JUST the charge for the part, not the service fee.) Which in my book is straight up theft - and exploitative of their customer base. It's unlikely I'll ever use Efficient again. I hope Ross somehow received the lion's share of that ridiculous markup.

Kerrie J.

I thought I had a "simple" project, but I was in over my head. John was great! He was very nice, explained what was going on, clearly told me his plan, and completed the job right and fast! Definitely will be using Efficient anytime I need a reliable and efficient electrician!

Jon M.

This is a reply to Efficient, who replied in November to my September 14th complaint. My problem with Efficient became a 2 part issue:

1. Failure to repair the Air Conditioner

2. Failure to respond to our repeated phone calls, online communications, and hard copy letter addressed to George Drazic, President and Molly Drazic, CEO in a nearly two month period to discuss the bill. The November Yelp post is the first peep from Efficient in the face of all those attempts and appeared just one day after I posted a bad review of Efficient on the BBB website (to be followed by a formal complaint with BBB).

But first things first: As I suspect that the posted Efficient Yelp response is mostly for the benefit of not discouraging future customers as it was a public post rather than a private attempt to even look into our complaint, let me post the report by the AC repairman who came a few days after Efficient and fixed the whole thing for $141.60. I encourage readers to compare it to the elaborate description of the hopelessness of our AC system posted by Efficient:

"The vents basically had to be adjusted to restrict so much air to be pumping into the living room area, so that there is more forced air going into the bedrooms. The vent in the living room was basically allowing too much air to escape. So it was not an AC issue, but more of an older system setup type issue. The vendor was able to install ductboard baffles and said that should be all that is needed to make the airflow push into those rooms better. Since the tenant described it as the living room stays very cold, there is obviously plenty of cold air getting in, it was just a matter of controlling the air flow."

Unlike the detailed diagnosis described by Efficient, which I again and most importantly invite the reader to compare to our happy ending, what was communicated to us, the owners and decision makers, in a phone call by the tech was much simpler. I repeat: We were told that the system was 25 years old and beyond repair, too old to even attempt a cleaning AND THE ONLY SOLUTION WAS TO INSTALL A NEW AC SYSTEM. When we suggested an approach much like what was actually successfully done, the tech was very dubious and sounded unwilling.

But for the sake of analysis of Efficient's performance, let's assume that the tech did suggest to us the $500-$600 fix (which he didn't) and we went along with it because we were over a barrel and already $99 into it, we would have grossly over-paid for a "solution" that might not have even worked. We suggest that readers review the Yelps sorted by worst reviews first and see if there isn't a pattern.

Dianne H.

We were with this company for 12 years - from installation on the upstairs unit through yearly maintenance with "service"' as recently as March 2021. When it came time for a new a/c Downstair, we asked for a bid and got not much of a response, so we called someone else. Fair enough. But today, when the "services in March 2021" unit failed, we called the company that did respond and had installed the new downstairs unit. What they found: 3 months after Efficient's "service" call was cut wires, a missing relay and a massive rodent infestation. Add to that cut wires that were just wound around in a jumble - I have pictures. We can't prove a direct link to the upstairs unit's failure, but the condition of the unit speaks for itself. We used to think they were great. We do not recommend this company.

Brandon R.

Efficient is awesome, when I called I actually spoke to a live person who went above and beyond to accommodate my service call with my schedule. Then when the technician arrived I received that same awesome service and I also learned a few things about my unit that I never knew. Five star service in my opinion

T R.

I had the bad luck of having my A/C go out during the July 4 holiday weekend. I called 6 repair shops and Efficient was the only one who responded to my request. Scheduling was quick and efficient and the technician (Ross) had the expertise to diagnose my issue and complete the repairs quickly and efficiently. Charges were clearly explained to me over the phone and in person. I highly recommend them for A/C repairs or installation.

Robert F.

I hired Efficient for some electrical work and Jonathan Padro was the technician. Jonathan provided outstanding work and service. Besides finding and resolving the problem, he also help find potential risk areas. I had him go back to do additional work and he followed up with great work and professionalism. Will certain call Efficient and Jon specifically again for future work.

Josh H.

We worked with Brian Moran and got a great Carrier system, and he was great! We have already recommended him to all of our neighbors. It's always tough someone reliable, but Brian was the best.

Ekaterina K.

I am very unhappy with their plumbing service. I live in a condo in the north west hills, and our HOA only allows this vendor to shut down the water and do plumbing repairs in my unit. Otherwise, I would choose a different plumbing company in a beat! I can't get a hold of them in the past TWO weeks! I keep leaving voice messages and I sent an online form request, and nobody still responded. Now, our HOA property manager is trying to schedule a service with them for my unit (still no response since yesterday). This is ridiculous! They keep claiming they have 24/7 service on their website, and so far, even two weeks is not enough to schedule an appointment.

I used their service last year to replace a shower filter, and it was a similar story. I couldn't schedule a service for over a week, kept leaving voice messages to the master plumber, and when he finally responded and told me he needed to order the part, he forgot about it. I don't remember how long it took them to take care of this minor problem, but it was at least several weeks. Their prices are above average and the service is terrible.