Edwin Stipe

Zane E.

Had an issue with a job performed and reached out to speak with a general manager specifically asking the heating manager not to contact me as the issue was in part with his recommendations and feeling taken advantage of. Not only did he contact me but proceeded to treat me horribly and then after hanging up CALLED MY WIFE. This is not okay. I reached out again to speak with a general manager or owner. Was contacted by both. I was assured multiple times there is absolutely no way their technicians made a mistake and there was nothing they would be able to do to help resolve this situation. THIS IS ABSOLUTLEY DISGUSTING BEHAVIOR.

Peter Dennis P.

Good response and fast work, but $99 travel cost I understand, but another $200 to use an auger for unclog a toilet seemed a bit excessive.

Brian K.

My rental property had no heat blowing out of the vents. Inside temp was 56 degrees. So I did a google search, called and left messages for 5 companies, then hired the first two companies that returned my call. Actually, only 2 companies returned my call.

Edwin Stipe was first to call. Their Tech came out and diagnosed that my ""older"" system needed an entire replacement. That Tech dispatched a second person to arrive later that afternoon to work up the $14,500 estimate that was presented to me later that night.

Luckily, right after setting Edwin Stipe's appointment earlier in the day, a second HVAC company responded to my voicemail. I advised them I had already made an appointment prior to them calling back. But after the total replacement quote I figured I'd call the second company back to get another opinion. The cost for each tech to come out was $99, so I'm $198 in expenses so far, but the second tech was able to fix my heater with a new $42 thermostat.

Shame on you, Edwin Stipe. Conduct an honest business and train your employees better, and then hold them accountable.

K A B.

Responded to my message quickly. I haven't used his services because he doesn't cover what I need to have checked out.... (Kerosene monitor heater)

Bob B.

This is my second review of Edwin Stipe. We have used them to service our furnaces and air conditioners for the last few years. The have also done some minor plumbling for us. I have always been happy with there work. However our ac and furnace needed to be replaced and I chose Edwin Stipe for the job and I am very disappointed.

If you saw my first review, they actually installed the wrong unit that was too small for my house. They discovered the error and had to come back and put the correct unit in. This unit was not cooling a part of the house as it was supose to. I called and they sent a service man over. He informed that the ducting was not correctly installed and they would have to schedule someone to come and make the repairs. A week later, I got a call from them that they would need to schedule the repair. This was a 12K job that was handled very poorly. We are now up to 5 visits to get the unit installed and working correctly. I don't intend on using them again. I would not recommend them for big jobs such as this.

Mark J.

Extremely rude. Worked with them in house credit one time for thousands. Paid promptly. Office manager told me she no longer wanted my business. VERY rude person. Stay away.

N W.

I didn't have work done by them because they wanted to charge nearly 14K for some rough plumbing on super small job. So out of line with actually costs. Guess they weren't looking for new business.

John E.

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work.

We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours.
Awesome company to work with! Will recommend highly.

Bryan Cooper C.

Jeremiah the technician they sent out said he wasn't the ""boiler specialist"" and he couldn't do pipe work (needed Brian). I'm pretty certain I told them I needed a boiler hooked up. Anyway, the guy came out, he was nice enough, but didn't do anything. They charged me $89 to tell me that they needed someone else to come out and look at the work. I never heard back from them after the technician left. Not good experience for me. I won't use them again.

Jim C.

Jose arrived on time with booties and mask on. Hot water heater serviced and leaking shower valve repaired. Have a service contract with Stipe for HVAC, plumbing and boiler service for several years and the service has always been top quality.