Edwin Stipe

Chris C.

We had a leak in our bathroom that leaked down into our dining room. They came out and fixed it and Jose and Courtney were amazing and did a brilliant job! Thank you so very much! Highly recommend!!! Great service!!!

Mark U.

This company meets all the needs I could ask for.

First off, they replied to my quote request within 10 minutes and we were able to schedule something on the phone for the next business day. They gave a short window and were at my place within the first hour. Very competent and customer service oriented. Would use again and again.

Tom P.

We have been using Edwin Stipe for years and they're the best. They may not be the cheapest price around, but when it comes to heating and AC... you definitely get what you pay for. Quality work and friendly staff

J W.

I contacted Edwin Stipe to fix a running toilet in a rental property several months ago. They first charged me an exorbitant amount for the job, then agreed to charge only the service fee because it was what was supposed to be a simple repair- replacement of a flush valve. However, this repair turned out to be too complicated for the two plumbers who were sent out to the house, as my water bills never returned to normal. I assumed it was a different problem. I had another (competent) plumber come out to diagnose and repair the problem and sure enough it was the same valve in the same toilet that was supposed to have been fixed. I am convinced that the plumbers from Edwin Stipe did not do any actual work at the house.

Martha R.

The work done by Edwin Stipe is great but the pricing for small jobs is unreasonable. Replacement of the foam sleeve on the AC compressor line was $150 ($89 for coming to my home and then $60 for the $10 part and 5 minutes labor). Originally, the bill was $210 but I disputed the bill and negotiated it down. I am just writing this so folks are aware. In the end, I should have researched this more as a DIY project.

Shel R.

Have used Edwin Stipe for as long as I've lived in Easton. Their technicians are first class and seem to know what they are doing. About 7 + years ago, we purchased a new heating system from them which has malfunctioned since day 1. They came and tried everything to fix it but nothing really worked. We asked for a replacement and they kept telling us they could fix it. Well, here it is many years later and it is still turning off, for no good reason.
The last time it shut down for no good reason was a week ago, while we were on vacation, and upon returning home, the heater was not working. No problem, we just had to reset it. We were fortunate that the pipes did not freeze while we were away. We called Stipe, because we pay for their monthly contract, and in the past they asked that we let them know of any issues with the heater.
We have never been charged in the past for them to come and check it out, especially since they have never really been able to fix this lemon of a heater and keep it from shutting off whenever it feels like it. We know how to reset it and were able to get it working again.
This last week, they charged us a dispatch fee of $59 plus a minor diagnostic fee of $121 for less than an hour spent ""diagnosing the system"". I asked why the charges since we pay a monthly fee, they said that the monthly fee only covers the yearly cleaning.
As I said before, the technicians are good, however, we were never able to get Stipe to stand behind the heater they sold us which continues to shut down at least 2-3 times per winter season.
My recommendation is that you do not purchase a Peerless heater!

Elias C.

My rating is 0. This company has a trip fee of almost $100.00 and that is for them just to show up. I had a tech here for 15min and was charged another fee on top of the almost $100.00 for diagnostic. The price of any work should be discussed before they perform it. I will never use or recommend this company. Technician was nice but surprised and said the office should have told me about the fees.

Karen S.

Over the past 8 months we have had our Central AC, Furnace and new bathroom plumbing installed in our house by Edwin Stipe. I can't say enough positive remarks regarding the service we had from all of the staff we dealt with at Edwin Stipe from the day the first call was made, follow ups, sales, installation, office staff. When it was time for our third call regarding our furnace, we knew that we would immediately call Edwin Stipe. I knew that I could trust them and that they wouldn't force a repair that we weren't ready for. If the need arises in the future we know that we will call Edwin Stipe without hesitation. Thank you for your high standards.

Brian R.

Edwin Stipe cleaned my oil burner last year and treated me well. When they proactively called me to setup a new appointment, I thought it strange, but gladly agreed. They even called me the business day before to make absolutely sure that I would be at home and if the appointment was still a go. When the repairman hadn't showed up 1 and a half hours late, I decided to call and see if anything was the matter.
Not only did Edwin Stipe apparently stop servicing Oil Burners, the scheduling person also completely forgot to call me to cancel the appointment. I was upset because I had taken a vacation day from my job to be home for the furnace cleaning, only to be told : "" We don't do that anymore. Oops. I forgot to call you."". I was extremely annoyed that they had wanted my business so bad, but completely dropped the ball. I should send them a Bill for my hourly rate, times 8 hours just to prove a point.

By the Way, Edwin Stipe DOES NOT service OIL BURNERS anymore. don't find out the hard way. Very unprofessional way to treat people in my opinion.

Trevor P.

Edited 6/21/18 - Debbie worked late into the evening to try to find a solution to my issue. She reached out to me with another plumber that may be able to do the work much sooner. In the end, she was able to convince me to work out a plan with Edwin Stipe. I've changed my rating from 1 star to 3 stars and will update it accordingly after the work is performed.

6/20/18 - 1 Star - Called me the day before coming to perform major work to confirm my appointment. Called me about an hour later to cancel because, in so many words, had no idea that I was on the schedule. The earliest date they could reschedule was two weeks away. It's not even worth getting into how much this impacts me, except that it does and it's a huge issue.

Unacceptable.