Edwards Plumbing

Jeremy H.

These guys are great!! Professional. On time. Great service. Prices are very competitive. I'm glad to have found Edwards plumbing.

Michael S.

I highly recommend Edwards Plumbing! Super friendly locally family-owned business that was able to solve my under the kitchen sink plumbing problem. Most people charge ""service call fees"", but these guys do free estimates! Price was much better than other guys would do it for, I'm sure! Thank you, guys!

Michael

Marie S.

I had just bought a condo and needed multiple items done by a licensed and bonded plumber. My friend referred this one. I am so glad she did because Robert (father) and Trevor (son) were awesome. They gave me a bid the was within my budget, they were on time, genuinely friendly and got all the items done in a half day. I will tell everyone I know about Edwards Plumbing. Buying and moving is stressful enough. Robert and Trevor are and give excellent service.

Fred C.

Called them in the morning for a service, and as promised they arrived the same day. They evaluated the problem, and repaired it very quickly! Very professional and efficient!

Rick M.

Trevor did a great job replacing my kitchen faucet this morning! The old one was leaking into the cabinet below and his thorough, and quick, replacement and testing of the faucet alleviated that problem and put me completely at ease. I highly recommend Edwards Plumbing! Awesome job!

Jean P.

I highly recommend Robert Edwards for your plumbing needs. I called him last month to clear my drains, because my washing machine backwashed and had caused some flooding. He was there promptly at the set time and did a wonderful job of clearing out all my drains. A plus was, he did not leave a mess! I will definitely use him again.

PC M.

Trevor and CJ are awesome installers.

YOU MUST! Get what you are buying in writing before you commit to make sure there are no misunderstandings -- WE HAD LOTS OF THAT. The sales pitch can be confusing, and YOU MUST get it in writing!!!

This is sound advice FOR ANY SERVICE?

I am rating a 3, MOSTLY because of Trevor and CJ.

I'd rather NOT rate this business, as I am somewhat ambivalent about the totality of this experience. There was a serious disconnect between what we were sold and what was delivered.

This could have been avoided by having, AGAIN, _in writing_ what we were buying.

The disconnect might have been an honest mistake; again, HAVING THE DELIVERABLES IN WRITING would have avoided this unpleasantness....

Not a bad thing to do in any situation?

Shawn M.

Contacted Edwards to come provide us with an estimate to run a new hot water line from laundry room to hot water heater and to rework the pipes that connect to the hot water heater bringing everything back to code. We agreed on a price but when final bill was presented it was more than we agreed upon by an additional $375.

Rather than connecting all new pipes to an old questionable water heater we got a new water heater to connect to. When Robert and his son finished the work they presented us a bill $375 more than was agreed upon.

I questioned the amount and was informed that was the price to install a new water heater. Their original quote included all new piping needed to connect to the water heater. By charging another $375 on top of initial quote I feel as though I was charged twice for the same scope of work. I understand it's their business and they can charge whatever they want.

However I do feel that as a customer I should have been informed prior about the $375 additional cost. Therefore I could have had the choice to accept or reject the fee. This type of business dealing and billing practice is not what I would expect from a reputable business. When we agreed upon the price they should have honored it or got consent before increasing it.

Alan S.

Robert and his son were on time and took care of my issues and even inspected other items to make sure that the plumbing was working correctly. They were so much better than the corporate companies because they want your repeat business should the opportunity arise. Yes, I would use them again.

Jim B.

I was looking for a plumber to install a hot water tank for my daughter and she found another one in her area...My problem with this company is that their ad by ad choice has taken up residence on my computer I have e-mailed them on web site to no avail if this continues I will be seeking legal help to remove their annoying ads from my computer