Ed's Plumbing & Sewer

Mitchelle H.

My kitchen sink/disposal was clogged so I asked my husbands office for a plumber contact - I got Ed's Plumbing and Sewer. I called and talked to Ed, explained my problem and he said he would see if he could get someone out today that he might have to ""borrow"" someone from his dads crew. Someone was here w/in 2 hours and I was informed there would be a service call fee of $85 that would be deducted from any work - fine with me.
Jeff arrived and reviewed the situation and informed me that he would have to ""roto"" (not exactly sure of the word he used-but ran a ""pipe"" through the pipes) and the cost would be $498 - WHAT?? i said, that seems very expensive, let me call my husband (who is much more familiar w/these prices than me). Called my husband and gave him the cost and he said it sounded fine and go ahead to which I said that it sounded extremely high or am I just that out of touch - he thought I was out of touch. So I signed the paperwork and had him do the work. After he left I talked to my husband who said the $98 was a good price!! So, not only do I feel totally embarrassed, I feel totally taken advantage of!! I WILL NEVER USE THESE GUYS AGAIN and I WILL SPREAD THE WORD! I don't mind paying for services but i absolutely mind being taken advantage of! This ones on me but, NEVER AGAIN!!

No W.

Nothing to add to what's already been said. My parents normal plumber is on vacation right now, so out of desperation my elderly father looked in the bulletin, and went with these guys because we wanted a quote on carpentry work, too. Normal plumber charges ~$120. These guys, $85 to walk in our door, which went towards the $408 to clear the blockage in our bathroom sink. The man WAS quick; I'll give him that.

Mag L.

I feel the same way as other complaints. First I took his name out of the church bulletin also, I agree with others he must know people fall for ""if they are in the church bulletin they must be okay"" BOLOGNA. I will print all these complaints and ask our Pastor not to let him advertise in our bulletin. I needed to have my cartridge changed in my Moen shower faucet. The plumber comes in and begins with all the large jargon. ""We need to rebuild this"" at the cost of 475.00. I told him pack his tools and get out of my house the entire faucet only cost 150.00. I called Ed immediately, this faucet is only 3-4 years old. Ed says ""well if the other guys were so good why is bad already"". Here you go Mr. Plumber of 50 years because the cartridge does not last FOREVER. So glad I did not give him 1 more penny than the 85.00 trip charge. CONSUMER BEWARE OF TRIP CHARGES they are a way to suck you in, if I already spent 85 ..... There are way to many plumbers that will provide free estimates ""Shame on me"". The plumber at my house says he subscribes to a company that sets rates. Well I called out Simon Plumbing in OF and got the job done for 155.00 and 45 minutes later the shower was function just fine, and I still saved 235. from the estimate from Ed's plumber. I don't who in the heck he thinks he is that he should be charging anyone 475.00 an hour. He claims to be in business for 50 years well he should not be in business for another 50 minutes.

christine s.

BIGGEST CON ARTIST EVER ! BEWARE TO EVERYONE , ESPECIALLY THE ELDERLY !!!! Everyone is not wrong. He advertises in church bulletins to gain trust and to sound like a religious and ethical person. He will not give an hourly rate when I asked for one. His bill shows no ""labor"" charges. It show no itemization for anything they do for that matter. He charges $85 for dispatch which was to be deducted which is not shown. There is a 10% (church discount...what a joke) discount noted which brings the total he charged my 88 year old father to $ 988.97 . What did he charge that amount for you ask? To install an already purchased ready to install 60"" kitchen sink and connect the pipes. The thief only provided a pvc pipe slip nuts, and the drain basket. This company has no morals or ethics. He had some paper with Lisa Madigan on it about ""Homeowners Beware...Fraud.....Protect Yourself which he had my father sign. Even with that, he tries to gain trust from the elderly that he cares that nothing bad happens to people when it is he who is stabbing them in the back. I am taking this to every consumer agency there is. Has anyone ever seen such bullshit on a receipt as "" Carefully set countertop on base cabinet"" and ""Place protective tarps in work area"" Had the same added as other reviewer about"" Their contract states ""90 warranty"", but also notes ""Due to the age/condition of the existing pipes, we cannot be responsible for leaks"". If you want to be taken advantage of, this is the company for you. SHAME ON YOU ED""S PLUMBING...SHAME ON YOU!!!!!!

Mary A M.

I gave this company one star but if there was a rate of below ""Zero"", a negative number that is what I would have given them. Why......because they do not give you a fair price for services. To Electric Rod my sink it was to cost me 440 dollars......I found his number in the parish bulletin and expected a company that was ""Fair"". The company is not fair ......They are out to take the costumer...you sign a paper for the 85 dollar service call...10 to 15 minute assessment before they drop the bomb.....440 dollars

This company reminds me of companies you hear reported on TV news that don't give you all the facts...think you are desperate and use that to their advantage in charging exorbitant service charges...like 440 dollars for approximately one hour of work.

If you have had the same experience as I ...tell ten people...they tell ten more people and another ten maybe ...just maybe this company will learn their lesson ......

Be fair to your customer....State up front what the cost of your services will be.....Then the customer can make an informed decision on using your services or not.

Christine Copin C.

They charge 2x the cost and take advantage of seniors and Christians. They advertise in the church bulletin. I don't know how they sleep at night.

Donne V.

Do not give ED the Plumber your business!!!!!

We had a hot water heater blow and needed it replaced ASAP. My wife found Ed in the parish bulletin. Same day service. She called and a technician was out promptly and quoted us $1500 to replace. No complaints with the tech.

While the tech was out getting parts, my wife called her brother and brother in law to check pricing. Her brother stated he paid $800 for his hot water heater replacement and that $1500 seemed high.

When the tech returned she simply asked why the cost was so high when the heater itself was only $400 dollars. He was very nice and stated that she should talk to the owner, Ed. She called Ed and asked why it cost so much compared to what her brother paid.

Ed told my wife, 'you can have your brother come out and install it.' He was condescending and explained his pricing is taken from a book and 'his cost is his cost."" He had already told his tech to pack up and leave. My wife assured Ed that she was just asking for a cost breakdown, and that she wasn't arguing. With that he ended their call and the tech left. No repair. Still without hot water. Now we have to call and wait for someone else.


Our first call will be to get someone in here to fix our hot water heater.
Our next call will be to our church to advise them of the people they let advertise in their bulletin.
The yelp review (and other places that take reviews) is the next step. I see others already agree.

Gary S.

Please do yourself a favor and STAY AWAY from this company. They will charge you $85 to inform you that it will cost you $500 plus to fix a leaky toilet! No Thanks!

Joe B.

No stars.

Called Ed's on Saturday, 11/30 to repair a minor leak in the kitchen sink trap. Was told they have an $85 dispatch fee that would be credited toward work performed. Plumber arrived and spent approximately 1/2 hour assessing the problem and replacing a gasket, sealant and pipe nut. Total charge for the trip and 15 minutes of work - $170!

Their contract states ""90 warranty"", but also notes ""Due to the age/condition of the existing pipes, we cannot be responsible for leaks"". That's a warranty? Note that these pipes were replaced five years ago when we remodeled the kitchen.

Got Ed's listing from our parish bulletin. Apparently, he wants people to think highly of his integrity because he advertises in the church bulletin.

I'll never call Ed's again. Getting screwed once is enough.

Sandy P.

Thief charges u twice as much as any other plumber would tries to get your attention by putting ads in church bulletins then rips you off saying that he is giving you a discount does he think people are stupid