Ed's Plumbing & Sewer

Douglas A.

Total fraud and cheat . This is one of those companies that prey's on senior citizens. Not only my parents plus one of my friends parents both charged over $1000.00 to replace two house
faucets. They force the seniors to sign an agreement with fine print then sit it up their butts and wallets. It you want to be cheated and ripped off call Ed's.

William I.

Total scam. Like others, I found this ad in my parish's newsletter and assumed that this outfit had been vetted out and were reputable. I was looking for someone to ""rough in"" a basement bathroom.
Jeff, who evidently only does the initial picture taking, came over and requested the $85 bucks upfront. Ok, sure. From there he comes in to my basement takes some photos while his phone rings off the hook and says I will have a quote in a few days.
The weekend passed and sure enough I get a call from John? On Monday asking me if I had a pencil to write down my info. If I'm paying for a quote I'm expecting a formal proposal so this was my first sign. He proceeded to go through all the work he was going to do as then hit me with a $7k quote. $7000!?!? The other 2 quote I've received have been less that $4k
Needless to say, I told him this was way high and he said ""ok thanks, bye"" completely unphased.
I am waiting on my formal quote, but in hindsight would not have invited these people into my home and will be checking my basement to see if anything is missing. Additionally, I intend to advise my parish to remove this ad and encourage anyone reading this ad to do the same. Stay away from these people. Total scam.

Leslie B.

A completely disappointing experience. I saw this name in my church bulletin and wrongly assumed that the ad was placed by a parishioner who was doing this work himself. When I phoned for an appointment, I was told there was an $85 charge for coming out to look at the work but if the plumber did the work, that $85 would go toward the cost. This was OK with me. When the plumber came--a guy named Jeff, not Ed--he immediately had me sign for the $85 charge. My plumbing need was small--a running toilet--and his assessment was that the complete innards of the toilet needed to be replaced for $300+!! As an alternative, he could fix the flapper only for $200+!! What they failed to tell me when I phoned for the appointment is that they charge flat rates for work from ""the book"". Had I known this I would have asked for the flat rate to fix the flapper before I set the appointment.

On top of this mess I got myself into, the repair failed within 6 hours of the work being done. They do guarantee their work for 90 days so another plumber--Jonathan--came the next day and fixed the problem. But this was a horrible experience. Do not go down this same path as I unless you don't care about frayed nerves or what things cost.

Mitchelle H.

My kitchen sink/disposal was clogged so I asked my husbands office for a plumber contact - I got Ed's Plumbing and Sewer. I called and talked to Ed, explained my problem and he said he would see if he could get someone out today that he might have to ""borrow"" someone from his dads crew. Someone was here w/in 2 hours and I was informed there would be a service call fee of $85 that would be deducted from any work - fine with me.
Jeff arrived and reviewed the situation and informed me that he would have to ""roto"" (not exactly sure of the word he used-but ran a ""pipe"" through the pipes) and the cost would be $498 - WHAT?? i said, that seems very expensive, let me call my husband (who is much more familiar w/these prices than me). Called my husband and gave him the cost and he said it sounded fine and go ahead to which I said that it sounded extremely high or am I just that out of touch - he thought I was out of touch. So I signed the paperwork and had him do the work. After he left I talked to my husband who said the $98 was a good price!! So, not only do I feel totally embarrassed, I feel totally taken advantage of!! I WILL NEVER USE THESE GUYS AGAIN and I WILL SPREAD THE WORD! I don't mind paying for services but i absolutely mind being taken advantage of! This ones on me but, NEVER AGAIN!!

No W.

Nothing to add to what's already been said. My parents normal plumber is on vacation right now, so out of desperation my elderly father looked in the bulletin, and went with these guys because we wanted a quote on carpentry work, too. Normal plumber charges ~$120. These guys, $85 to walk in our door, which went towards the $408 to clear the blockage in our bathroom sink. The man WAS quick; I'll give him that.

Mag L.

I feel the same way as other complaints. First I took his name out of the church bulletin also, I agree with others he must know people fall for ""if they are in the church bulletin they must be okay"" BOLOGNA. I will print all these complaints and ask our Pastor not to let him advertise in our bulletin. I needed to have my cartridge changed in my Moen shower faucet. The plumber comes in and begins with all the large jargon. ""We need to rebuild this"" at the cost of 475.00. I told him pack his tools and get out of my house the entire faucet only cost 150.00. I called Ed immediately, this faucet is only 3-4 years old. Ed says ""well if the other guys were so good why is bad already"". Here you go Mr. Plumber of 50 years because the cartridge does not last FOREVER. So glad I did not give him 1 more penny than the 85.00 trip charge. CONSUMER BEWARE OF TRIP CHARGES they are a way to suck you in, if I already spent 85 ..... There are way to many plumbers that will provide free estimates ""Shame on me"". The plumber at my house says he subscribes to a company that sets rates. Well I called out Simon Plumbing in OF and got the job done for 155.00 and 45 minutes later the shower was function just fine, and I still saved 235. from the estimate from Ed's plumber. I don't who in the heck he thinks he is that he should be charging anyone 475.00 an hour. He claims to be in business for 50 years well he should not be in business for another 50 minutes.

christine s.

BIGGEST CON ARTIST EVER ! BEWARE TO EVERYONE , ESPECIALLY THE ELDERLY !!!! Everyone is not wrong. He advertises in church bulletins to gain trust and to sound like a religious and ethical person. He will not give an hourly rate when I asked for one. His bill shows no ""labor"" charges. It show no itemization for anything they do for that matter. He charges $85 for dispatch which was to be deducted which is not shown. There is a 10% (church discount...what a joke) discount noted which brings the total he charged my 88 year old father to $ 988.97 . What did he charge that amount for you ask? To install an already purchased ready to install 60"" kitchen sink and connect the pipes. The thief only provided a pvc pipe slip nuts, and the drain basket. This company has no morals or ethics. He had some paper with Lisa Madigan on it about ""Homeowners Beware...Fraud.....Protect Yourself which he had my father sign. Even with that, he tries to gain trust from the elderly that he cares that nothing bad happens to people when it is he who is stabbing them in the back. I am taking this to every consumer agency there is. Has anyone ever seen such bullshit on a receipt as "" Carefully set countertop on base cabinet"" and ""Place protective tarps in work area"" Had the same added as other reviewer about"" Their contract states ""90 warranty"", but also notes ""Due to the age/condition of the existing pipes, we cannot be responsible for leaks"". If you want to be taken advantage of, this is the company for you. SHAME ON YOU ED""S PLUMBING...SHAME ON YOU!!!!!!

Mary A M.

I gave this company one star but if there was a rate of below ""Zero"", a negative number that is what I would have given them. Why......because they do not give you a fair price for services. To Electric Rod my sink it was to cost me 440 dollars......I found his number in the parish bulletin and expected a company that was ""Fair"". The company is not fair ......They are out to take the costumer...you sign a paper for the 85 dollar service call...10 to 15 minute assessment before they drop the bomb.....440 dollars

This company reminds me of companies you hear reported on TV news that don't give you all the facts...think you are desperate and use that to their advantage in charging exorbitant service charges...like 440 dollars for approximately one hour of work.

If you have had the same experience as I ...tell ten people...they tell ten more people and another ten maybe ...just maybe this company will learn their lesson ......

Be fair to your customer....State up front what the cost of your services will be.....Then the customer can make an informed decision on using your services or not.

Christine Copin C.

They charge 2x the cost and take advantage of seniors and Christians. They advertise in the church bulletin. I don't know how they sleep at night.

Donne V.

Do not give ED the Plumber your business!!!!!

We had a hot water heater blow and needed it replaced ASAP. My wife found Ed in the parish bulletin. Same day service. She called and a technician was out promptly and quoted us $1500 to replace. No complaints with the tech.

While the tech was out getting parts, my wife called her brother and brother in law to check pricing. Her brother stated he paid $800 for his hot water heater replacement and that $1500 seemed high.

When the tech returned she simply asked why the cost was so high when the heater itself was only $400 dollars. He was very nice and stated that she should talk to the owner, Ed. She called Ed and asked why it cost so much compared to what her brother paid.

Ed told my wife, 'you can have your brother come out and install it.' He was condescending and explained his pricing is taken from a book and 'his cost is his cost."" He had already told his tech to pack up and leave. My wife assured Ed that she was just asking for a cost breakdown, and that she wasn't arguing. With that he ended their call and the tech left. No repair. Still without hot water. Now we have to call and wait for someone else.


Our first call will be to get someone in here to fix our hot water heater.
Our next call will be to our church to advise them of the people they let advertise in their bulletin.
The yelp review (and other places that take reviews) is the next step. I see others already agree.