Ed's Plumbing & Sewer

Donne V.

Do not give ED the Plumber your business!!!!!

We had a hot water heater blow and needed it replaced ASAP. My wife found Ed in the parish bulletin. Same day service. She called and a technician was out promptly and quoted us $1500 to replace. No complaints with the tech.

While the tech was out getting parts, my wife called her brother and brother in law to check pricing. Her brother stated he paid $800 for his hot water heater replacement and that $1500 seemed high.

When the tech returned she simply asked why the cost was so high when the heater itself was only $400 dollars. He was very nice and stated that she should talk to the owner, Ed. She called Ed and asked why it cost so much compared to what her brother paid.

Ed told my wife, 'you can have your brother come out and install it.' He was condescending and explained his pricing is taken from a book and 'his cost is his cost."" He had already told his tech to pack up and leave. My wife assured Ed that she was just asking for a cost breakdown, and that she wasn't arguing. With that he ended their call and the tech left. No repair. Still without hot water. Now we have to call and wait for someone else.


Our first call will be to get someone in here to fix our hot water heater.
Our next call will be to our church to advise them of the people they let advertise in their bulletin.
The yelp review (and other places that take reviews) is the next step. I see others already agree.

Gary S.

Please do yourself a favor and STAY AWAY from this company. They will charge you $85 to inform you that it will cost you $500 plus to fix a leaky toilet! No Thanks!

Joe B.

No stars.

Called Ed's on Saturday, 11/30 to repair a minor leak in the kitchen sink trap. Was told they have an $85 dispatch fee that would be credited toward work performed. Plumber arrived and spent approximately 1/2 hour assessing the problem and replacing a gasket, sealant and pipe nut. Total charge for the trip and 15 minutes of work - $170!

Their contract states ""90 warranty"", but also notes ""Due to the age/condition of the existing pipes, we cannot be responsible for leaks"". That's a warranty? Note that these pipes were replaced five years ago when we remodeled the kitchen.

Got Ed's listing from our parish bulletin. Apparently, he wants people to think highly of his integrity because he advertises in the church bulletin.

I'll never call Ed's again. Getting screwed once is enough.

Sandy P.

Thief charges u twice as much as any other plumber would tries to get your attention by putting ads in church bulletins then rips you off saying that he is giving you a discount does he think people are stupid

Luc P.

They wanted to charge me $456 to unclog a bathtub and sink. The guy warned me they might brake a pipe and they would not be responsible. This made me uneasy so I went online while the guy was still there and read the reviews. Sure enough it looks like they are a bad news. I had to give the guy $85 to leave. So please do not even call them. There are 9 other reviews hidden with a one star rating that you can't easily see.

Janice M.

I feel conned! I learned of this ""company"" from an ad in our Church bulletin and trusted them when the company did nothing except make an $85.00 house call, looked at our toilet and said, ""I'm not sure what is wrong. I have to take the toilet off."" He said it would cost me, $520 for a 45-50 min. job. This did not include parts and the quote d included their 5% discount for being a church member and 5% for being a senior citizen. I refused to give him the go ahead and had to pay the $80 to get him to leave. I don't want to give them even one star. I called the church bulletin to warn them. DON'T use this ad. The 5* post of 11/01/2012 is, no doubt, part of their con.

Robert U.

After seeing an ad in our church bulletin (St. Andrew the Apostle in Romeoville) I decided to call Ed's Plumbing and Sewer thinking he was a parishioner. In order to come out and give me a price I was told there was an $85 charge which would be applied to the bill if they did the work. They scheduled an appointment for the next day and arrived within their scheduled time.
I showed the technician what needed to be done, remove the old faucet from the lavatory and replace it with a new one I had purchased at Menards. He said OK and went to his price book to get me the price $488.80. I told him I thought that was high but didn't want to throw $85.00 away for nothing, so he said I would get a 10% discount 5% parishioner and 5% senior citizen. He completed the work in about an hour and 15 minutes and did a good job.
I checked with two other plumbers and got price quotes of $175.00 from both for the same job. This operation is strictly a rip off. I will tell our pastor they shouldn't accept advertising from them and am calling the advertising department of the bulletin publisher to complain as well.
If I could give them zero stars I would, but please be advised and avoid them at all costs!

Jim C.

I saw the add in our church bulletin. I called about a leaky drain. A plumber came out, charged me 85 dollars and told me to caulk around the drain. That didn't work so I called back and they came back, cut a whole in the ceiling, caulked around the drain and charged me 193 dollars!! Two days later it was leaking again. A friend recommended B and A plumbing in Schaumburg and they came out,replaced the gasket around the drain and charged me $67.50 and it's fixed!!!! I called Ed's back trying to get SOME money back and got nowhere. PLEASE stay away from Ed's.

Joe D.

Do not call or trust this horrible company. They take advantage of the elderly.

I'm 85 years old and wanted a faucet replaced in my kitchen. They came over I was told that I needed more done in my kitchen and was given a quote of $700.00 to do the gfi receptacles and the faucet. I was told no matter what there would be a service even if I didn't do the work. I informed the man that that seemed very high, so he said he could deduct the bill down to $596.20. This company puts ads in local church bulletins. Professional looked over the bill and the work done and said I was taken advantage of. Undergoing BBB complaint

Kaci A.

Do not call these people - I was desperate and called them from our church bulletin - I paid over twice what 2 other plumbers quoted me the next day for his ""emergency service"" with his ""parish discount!!!""