Edco Plumbing Heating & Air

A C.

I thought they were very nice at first, and I appreciated their ability to come out so last minute. They fixed the problem we had quickly, BUT the problem came back literally the next day. So, when I had them come out again they did they same thing & just used a bigger thing to clean out our pipes - which I'm not sure why they didn't use that the first time. Then they used a camera to see if there was something wrong with the line & when they told me there was a crack they gave me an estimate of around 20k to replace it. Ridiculous! I obviously did not procede with that.
& while I understand there's no guarantee when they fix things - I do expect that the problem won't arise again the next day. They charged me double what they did the first time.
Then about 3 months later the problem is back AGAIN, so I called out a different company & they were much more upfront & thorough in the repair + the charged me HALF of what edco did the first time.
All in all - edco consists of kind people, I'm just not entirely sure that they aren't just trying to take your money :) so I would call someone else before them.

Jacqui P.

I'm a realtor, and a lot of the houses that I sell may have minor to large problems. So that's where Edco comes in. I make sure to inform my clients of using Edco because of their superior speed and pricing options. If you seek quality services pick Edco.

Brandon M.

My A/C wasn't getting my house as cold as the temp I set my thermostat on. I called them to come look at the system. They showed up the next day and performed some tests on the air conditioner. They uncovered some debris and built-up cobwebs within the unit and cleaned it out. They were at my house about an hour, charged a reasonable price, and my house immediately got cooler. I feel so much better after having this done because it got up to 108 outside yesterday!

Eric A.

Stay away from this company!!! They try to stick you with an absolute ridiculous cost for services. They charged me a $85 trip charge which I was expecting. Then, wanted to charge an ADDITIONAL $286.50 to change out my kitchen faucet which I provided. I may understand that cost if they provided the faucet. So they wanted to charge me almost $400 to change out a kitchen faucet which would take them maybe 30 minutes. Please, look for a different company for your plumbing needs.

Kerri H.

Called at 5pm yesterday to fix a toilet in our home. They told us that they could come out by 5:30 the same day. We settled on 10 am today and they fixed everything like a charm. When they arrived we had a few more things for them to look at, and they didn't even bat an eye, just got right to it. Great price and wonderful service!!

Robert K.

BUYER BEWARE! This company practices questionable business practices. We needed a simple kitchen sink unclogged. I called on Friday and they agreed to come out Monday at 9:00. The serviceman came out checked it out and called his boss. They came back with a quote of $301.50 plus an $85 service charge to come out. We have rental properties and knew that was absurd. We declined the quote but still had to pay the $85 service fee. The serviceman seemed embarrassed by the quote and admitted that was really high and that this happens quite often. I immediately called Mr. Rooter and 30 minutes later a serviceman was out and it took them 20 minutes to unclogged the drain. They charged $129.50. Their profile on the Better Business Bureau has several complaints of price gouging. Their business model seems to be to come out give an absurd quote and get $85 for doing nothing or do the job for several times what any legitimate business would charge

Heather C.

Called them out do fix a few problems. A leaky pipe in the front of the house. They replaced it and it still leaked. They came out again and fixed it. I was going to have them also install a new faucet in this kitchen, but they wanted to charge me $485 when I already bought the faucet. I called Plumb Crazy. They did it for about 1/4 of the price.

Heather R.

Update! My new plumber reddy rooter came out and fixed if for $120! They found the ground take out in about 30 seconds and there was the problem. EDCO wanted to dig up my pipes and replace for $3000. I haven't had any issues since reddy rooter came out about 3 months ago.

Shawnie S.

I can't say as to how they work because I wound up hiring someone else to fix a water leak by my meter. EdCo quoted me $1800 to fix the leak while Will Rogers Plumbing charged me $345. Needless to say they won't be on my list the next time I need work done.

Diane H.

On June 7th, 2015, my air stopped cooling. It was on a Sunday evening, so I had to wait until Monday morning to call someone to come out. I called Edco Plumbing, Heating and Air (the Southwest Office) (I'd used them before for plumbing issues) and was told someone would be out later that day. Gary from Edco came out and took at look at my air conditioner. He said the compressor was locked up and that the entire unit would need to be replaced. He gave me two different options-one for $5000 and one for $6000. He said to replace both the heat AND air would run about $11,000. We talked about the coolant and the prices of that. He said right now, the R22 coolant is running around $700. I decided on the $5000 option. He left to go pick up the unit, and I got some advice from others that this seemed to expensive. I called Gary and let him know I was going to check around first.

I then contacted Sunrise Heat and Air. Because of the time of year, they couldn't make it out until Wednesday, June 10th. The repairman came in, walked outside to the unit, back to his truck and then back inside my house. He said 'well, your air is back on!"". Imagine my surprise-I'd been told I had to have a new unit. It was the CAPACITOR, and was fixed for under $300. I mentioned what I'd been told about the price of coolant, and was told it's not even half that price. Sunrise also said to replace my entire heat and air system would cost $6500.

I don't know how a company can make that kind of mistake. So, my thoughts are that it wasn't a MISTAKE. It was blatant dishonesty to hopefully talk a customer into paying for something that isn't even needed.

I'm so frustrated that Edco tried to do this. $5000 is a lot of money. I'm so glad I took the time to get a second opinion. One would think that an air company would check the capacitor FIRST, since this seems to be the cause of most air issues in the summer.

I would discourage anyone from ever utilizing EDCO.