Economy Plumbing Sewer & Drain

George T.

I recommend you ignore all the good reviews on this page. Who knows who wrote them?

Look at the four one-star reviews - all within the last six months. Based on my friend's experience yesterday, they are true. I'm writing this for him because he is 85 years old and does not use the Internet. That is why he was almost swindled by this plumber, Chris; he wasn't able to check reviews on Yelp or other sites. As with at least one other reviewer here, he saw Economy Plumbing advertised on the front of the phone book and called them.

There was a hot water leak behind the master bath tub. Chris removed the faucet and told my friend that there were some broken parts that would have to be replaced. He was no more specific than that. He said he would have to buy the parts and would come back Friday to do the repairs. He provided a verbal quote of $2,300. He provided nothing in writing.

I suggested my friend check with a couple of other plumbers for comparison. I gave him the names of two other businesses who had done excellent work for me in the past. I told him that I had had a hot water heater installed - a complex job requiring two men and taking several hours - for $1,600, including removing and disposing of the old heater.

In the meantime, my friend called Economy Plumbing and told the lady who answered that he was cancelling the order. Chris called back quickly to ask why. My friend told him he simply couldn't afford the price. Chris immediately offered to drop his quote to $1,800.

My African American friend may be older and a little frail physically, but he is no dummy. What honest and professional service provider, he asked me rhetorically, would quote a huge price and then reduce it by 30%, when he encounters a little resistance?

My friend called one of my recommended companies. Jacob, from Sovereignty Plumbing, came out immediately. The problem was a disintegrated washer. He bought a new one plus a couple of small ancillary parts from the local hardware store and returned and installed them. He charged my friend $350.

You decide whether you want to go anywhere near Chris and Economy Plumbing Sewer & Drain.

In the meantime, I will be researching local and state laws about grossly excessive charges and elder abuse.

Jennifer F.

Thank you, Joseph and Economy Plumbing! You fixed our plumbing problem in record time and you even came faster than your estimate! We really appreciate the fast response from Jenny in your office, and the fact that she called back to let us know when a technician was on his way. Excellent!

Estelle S.

Contacted Economy Plumbing Sewer & Drain (""EPS&D"") Friday evening as well as a number of other plumbers with a request to replace my tub spout. While a handful of others responded sooner before saying ""we charge blah, blah"" Dan offered to provide a free estimate. His technician Oliver showed up on time and with my living in Shelter Creek, this is no easy feat. After agreeing that the tub spout required replacing, it took all of five minutes for Oliver to accomplish this. In fact it was so fast that by the time I walked to the front office to obtain a parking permit, he was done.

Highly recommend Dan, Oliver and Economy Plumbing Sewer & Drain.

p.s. It helps if you get the parts first.

Alan L.

I called Economy Plumbing to deal with a plugged line. It was a little complicated but they did their work efficiently and cleared it out. I have used them before to install two water heaters and they did a great job on that.

Ann M.

Thanks so much !
Chris came yesterday at the very end of normal working hours to replace my leaking water heater.
I called semi-hysterical because water was pouring out into my garage and I didn't know what to do next.
We had a new water heater in place within a couple of hours of the call.
Thanks so much Chris, I know you just wanted to be done for the day but you really helped my household,we all need to shower and do laundry to be presentable for work and it's all systems go at my house.

Phil M.

SCAM ALERT!!!

My elderly aunt called for a clogged drain. Apparently the sewer line was ""broken@ and needed to be replaced. The method that these guys work is unscrupulous, dishonest, and a complete rip off. They charged her $3,600 to replace a short section of the sewer line. She was taken advantage of by these scumbags. They will be reported to the authorities for elder abuse. My son is a licensed plumber, he does estimates for a living, he says jobs like this are $1,200 to $1,500. Do not use the guys. Yo ""Business Manager"" you're busted!!! You owe my aunt a $2,000 refund, we will get it!

Leesa B.

Joseph and Spencer provided great service in an emergency. They were fast, efficient and reasonably priced. I will definitely use them again and recommend them to friends and family.

lisa c.

SCAM ALERT!!

They told me they snaked and hydrojetted my badly clogged kitchen pipes and that they couldn't break the clog.
That was a lie, they did not hydrojet, but told me they had done it!!
Then they said I needed two men to work all day, to replace 20 feet of clogged pipe under the house. The job would cost me $3500. This is what Douglas told me.
I knew something was amiss, I've never spent that much for a one day job.
I called Genteel Plumbing and they looked at it, said they could hydrojet it for $750, Thats what they did, and it worked great. They're super nice too!
"" Economy ""should be called dishonest, unethical scamming crooks! BEWARE of these unscrupulous,ROBBERS!! cROOKS!! LYING SCUMBAGS!!!

K S.

I had an emergency toilet clog & called 4 plumbers before finding Economy's ad on the cover of the phone book (who would have thought of that?!?). They showed up in an hour and fixed it in 5 minutes!

Then Tony noticed the tank was leaking, so he replaced the flapper. He was done in 15 minutes total!!

Were that the end of the story, this would be a 5-star review. But then he handed me the bill. $275 for 15-minutes work? That's more than $1000/hour!!! He knocked it down to $250, but still that's outrageous for a business that advertises economy rates!

No wonder they are available when other plumbers are busy!

Don't get me wrong, he did good work & was neat & efficient. I guess I should have asked first. Lesson learned.

Jim S.

So they dropped off one of those Goofy Yellow Pages and on top there was two refrigerator magnets with plumbing Rooter which turned out to be Economy Plumbing and on it they talked about a $48.88 drain cleaning special. I spoke to the young lady a couple of days ago who assured me that as long as it was snaked or a plunger was used it would be $48.88 anything other than that would be an added charge! So Robert came out today and he immediately told me it was too $289 talk about bait and switch! He did indicate he would be speaking to the dispatcher because that's not the way they operate but how is a consumer to know unless you talk to the front line person on the front lines and ask questions and you should always ask questions with these folks. Lots of questions! The number they have on the magnetic strip is 415-337-7070