Eco Plumbers Electricians And HVAC Technicians

Dennis W.

They just quoted me $690.00 to hook up my garbage disposal , and new faucet to my new sink. A trip to Home Depot and $3.00 got the job done in less than an hour. I've used them s few times before , but never again!

James S.

I am a first time homeowner and had the pleasure of recently experiencing my first plumbing emergency: a small pipe broke in our basement, which resulted in us having to shut off the water to the house. The pipe broke on a Sunday morning, of course, and I was worried about a number of things: how soon could I get someone to come? How much would it cost? Would it really be fixed?

After doing some research on Yelp and Angie's List, I selected the top four plumbers with the highest number of positive reviews. The Eco Plumbers were at the top of both lists, but I thought I would also give some other places a chance at the same time. I sent e-mails to all four places or filled out forms on their websites, explaining it was an emergency and we needed someone as soon as possible. The Eco Plumbers responded to my web form submission within an hour by phone and scheduled someone to come out the next day (Monday). They said someone could come late morning or early afternoon.

(I will mention here that I initially tried calling the Eco Plumbers, got an answering service twice, and did not successfully receive a call back that way. So, I would suggest starting with their web form--not sure what the issue was there.)

The next morning, I got a call from Eco Plumbers at about 8 am: they were able to send someone earlier--would that be okay? We were thrilled someone could come sooner. I left for work and my husband stayed to wait for the plumber. Nick arrived right when he said he would, surveyed the problem, and had it fixed in an hour. He also looked at some other concerns my husband had, gave some advice for some potential future services (but useful advice--not upselling nonsense), and even helped tighten a bolt on our bathroom sink that my husband hadn't had the tools to fix. We found the price reasonable, especially given the prompt response and professionalism displayed.

It is now Tuesday. One of the three other places I submitted a emergency request to e-mailed me back yesterday to say that they had nothing open until Friday and I should call them. The other two places never responded at all. In short, we would have been in quite a bind without The Eco Plumbers. I would highly recommend them to anyone.

Nancy M.

My Eco-plumber technician was terrific. Timely, polite, clean and effective! Would use this company again.

Ray W.

The only reason I don't give them 5 stars is because of the pricing. They are always the highest. Ammar, gets a 5 star. He is professional and efficient. He replaced a shower faucet I. E mixer. Plus a new sump pump. I have used Eco 2 times. And yep would use them again. Highest or not.

Kathy M.

I just want to write and let everyone know this was my first experience with Eco Plumbers, and I was so pleased with the phenomenal customer service.
Nick helped us explore our options and I felt I already new him from the reviews I had read earlier, and he lived up to the exceptional customer service that the reviews gave.Nick was prompt, professional and gave on-time service! After making the decision to purchase the waterless tank, along came Adam and Hayder in a timely manner to install our new tank. They too were very professional and they took the time to go over everything they did. They cleaned up as they left. I can't say enough great things about all 3 of them!!! I would highly recommend this company for any issues you might have with your plumbing. Thank you Nick , Adam and Hayder for making this a exceptional experience.

Liz P.

Today's issue was a leaky shower. The people on the phone are almost too sweet but they are on the ball. Holden was sent out the day after I called (it wasn't an emergency or I'm sure they would have been here immediately), assessed the issues and thought he had the part in his truck. He didn't and we have another shower to use so I scheduled him to come back the next morning, which he did, right on time. Done!

Holden was very professional, knowledgeable and polite.

Allison R.

Very quick response time, thorough and knowledgeable inspector who took the time to go through my options and point out different fittings in my home as well as pros and cons of each. Would highly recommend for gas work and will continue to use them for plumbing needs as well.

Turbeville G.

Outstanding service as usual! I was able to schedule within a day. I needed a water line connected to a new fridge. I wasn't able to be home but the technician called me after he assessed the current line with recommendations and a quote. The work was completed within an hour and an invoice sent immediately. Eco plumbers will continue to my go to for plumbing needs.

S G.

BELOW IS MY REVIEW FROM YESTERDAY. IN ALL CAPS IS MY REVIEW NOW, AT 6AM TODAY - - I HAVE NO HOT WATER!!!!!!!!!!!!!!!!! THINK I MAY HAVE OVERRATED THEM. WE WILL SEE HOW THEY RESPOND



First, they were to come to my home on Friday between 4 or 5 and 7 so we made no plans. At 6:30 we got a call that they wouldn't be coming. Frankly, we didn't care why. The rep who was sent to my home then on Saturday, promised me that someone would be at my home between 9 and 10 - - but as he was leaving he moved it to 11. He also, specifically, made a point of telling me that they call 30 minutes in advance of arrival and which plumber was coming to do the work because he personally wanted the job done right and this person was excellent. That was Saturday. On Tuesday, I took off work and by 11:30 was calling THEM to ask when the plumber was arriving. After checking, I was told that it would be between 15 and 30 minutes depending on traffic and the reason for the delay was that they had to go back to the shop to pick something up. I let them know that it was surprising that they'd be there in 15 - 30 minutes when no one had called me to tell me that AND that since I committed to this job on Saturday, it was surprising that they weren't ready to complete it, with all the necessary supplies on Tuesday. I then asked who I could expect at my home and, as you may have guessed, it WASN'T the great plumber I was promised.

At 12:30 the individual showed up and at the end of the day the gentleman that was here was fine. He ended up putting the exhaust in a better place than where the Sales Rep had said it would go - -this guy vented it through a crawl space while the rep had it going by a window (makes no sense, can't open the window then) AND he had to help me move a shelving unit and everything on it because, again, the Sales Rep told us something different. The big plus is that the work looks good, the tank seems fine. We have hot water but the job was over $4,000 and I think to tell the customer one thing and then have something completely different happen, is not the best way to run a business. It doesn't lead to me feeling that they are trustworthy. Again, I think the job worked out fine but this is the best rating I can give under the circumstances.

Daryn G.

I was working in my office late one night when chunks of my ceiling fell in...accompanied by the hiss of gently spraying water! After setting up a couple of buckets to catch the water, I called The Eco Plumbers at 3am and spoke to a person, not a machine (good start). I didn't want emergency service, my wife was sleeping upstairs and I'm not waking her, but it was nice to know they would have sent someone right then if I wanted. Katie assured me the team would call me first thing in the morning. At 7am, my phone rang and I was told my plumber would arrive between 8am and 11am and they would call to give me half an hour's notice. I received my half-hour heads-up at 7:30 and the plumbers arrived at 8am (perfect). Some service guys are a pretty stiff (I know it's hard to work under intense homeowner scrutiny, but loosen up fellas), however Travis and Bob were easy going and comfortable. They located the problem and had it fixed in just a few minutes with minimal damage to my walls and ceiling...and they cleaned up when they were done. No pressure and no nonsense and the final bill was more than fair. In addition to saving water, the Eco Plumbers are also a paperless company, which was just frosting on the cake for me (awesome). A horrible wet night was countered by competent professional people, first Katie then Travis and Bob, and turned into a pleasant morning. I even had a few bucks left in my pocket when it was done. When you have an old house like I do, you need a great plumber and I just found mine, The Eco Plumbers!