Echo Plumbing & Rooter
Company Overview
Echo Plumbing & Rooter, based in Concord, CA, is a family-owned plumbing company. Owner Luis Chavez brings over 17 years of expertise to the table. Our services cover all your plumbing needs, including drain cleaning and water heater fixes. Reach out to us today!
I have dedicated the last 20 years to the plumbing field. I grew weary of working for others. I founded Echo Plumbing to deliver high-quality plumbing services at competitive prices. If you compare prices, you’ll find that no one offers better rates than us. We are eager to assist you, so please reach out to Echo Plumbing today for all your plumbing needs. Thank you for trusting Echo Plumbing.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:00 AM - 6:00 PM |
Tue: | 7:00 AM - 6:00 PM |
Wed: | 7:00 AM - 6:00 PM |
Thu: | 7:00 AM - 6:00 PM |
Fri: | 7:00 AM - 6:00 PM |
Sat: | 8:00 AM - 2:00 PM |
Sun: | 8:00 AM - 2:00 PM |
Recommended Customer Reviews

Pretty quick to diagnose the leakage issue. He was able to quickly go into the crawl space and look for water issues. Luckily no leaks found but $ worth spent !

I'm so glad I found this company! We had them come out to give us an estimate to replace our sewer line. I was so impressed with how knowledgeable they were. Other companies that came out were too quick and also wanted us to do quick fixes just to get money out of us in case we didn't want to spend the money to replace the whole thing (it's not cheap!) but the quick fixes would end up doing more damage. These guys laid out all the options and told us honestly what should be done and why in an easy to understand manner. I backed this info up by googling it. They were the only ones that truly knew what they were talking about. We haven't done the sewer line yet (again, not cheap!) but in the meantime, we hired them for other work. Our house is circa 1904 so a lot of work needs to be done. They have gone above and beyond to make sure we are happy. Absolutely recommend them!

Called them Saturday morning my house was flooded.
They can immediately, Chris did a great job stoping the leak and make sure all is good .
Great customer service very respectful and helpful.
Highly recommended.

Wow I'm so glad I chose Echo. Chris was incredibly easy to work with and very capable. His professionalism was first class.

Great experience with Chris & Javier at Echo Plumbing. I was able to have them out within a day or two, Chris provided a quote on the spot, followed up with quote in email & had great pricing. They were able to get out to install a new main shut off valve & water detection device for our insurance within a day or two. Both Chris & Javier were professional, quick, personable & made sure I was 100% satisfied. I will be keeping them & Echo plumbing in mind for my next plumbing needs.

Chris (and the Echo Plumbing team) are amazing!!! Chris is literally one of the most professional, courteous, and trustworthy people we've ever had work on our house. Chris was great at communicating everything he did and was clear about exactly what was needed and what things would cost. There was always clarity because he was always explaining things thoroughly. The work was done extremely well and in a timely manner. He was respectful of our home and made sure everything was cleaned up well before he left. I would recommend Chris and the team for all your plumbing work!

We've been having issues with 1 of our shower drains for a while; drain-o and short drain clearing strips from Amazon weren't doing the trick. We finally decided to ask a few plumbers for some quotes, mostly expecting to need the snake for clearing of hair clumps. Echo Plumbing was quick to respond and sent some guys over promptly the next morning, beating out anyone else to the punch. On arrival, even prior to arrival, we were quoted $295 which felt a bit steep for a snaking job; we negotiated down to $250 but they wanted to do the job right then and there cuz they came from Concord. We weren't too happy that we couldn't get quotes from others without these guys leaving in a huff; even more annoying was they finished the job in 10 minutes. I can't deny their effectiveness and quick response, I'll just be more conscious about scheduling my quotes for jobs in the future, especially if they need to travel some distance and don't want to go back home without being paid.

Echo plumbing has done some great work with the plumbing in my house and gained my trust to pay with cash to get a discount.
The business was honest until I paid them in cash for a job unfinished and was told by one of their tech's Chris Canas that I could pay him cash in advance and it would save me some money through working through him vs going through the company which would cost me more when getting a new water heater so I paid him in cash.
When the time came for us to get the new water heater that I paid for, Chris changed up claiming he is the most trustworthy person in the world, but lied to my wife and the company telling them that he doesn't remember that, but he wanted cash so he could keep all the money and not have the company a part of the deal.
I can understand that you want to branch out in your own, I am willing to support young entrepreneurs, but why lie about something that you agreed to when the person that sees you vision trusts you to do solid professional business. Then manipulate the paperwork to justify your shady business.
Don't pay Chris in cash unless you talk to Veri the rep or the manager and ensure that what is being discussed is on the up and up and that you get what you pay for. I got charged twice for a water heater and Chris got paid twice for a water heater and labor which he never worked for.
Do not give Chris cash for a job if he says it will save you money if you don't go through the company, Chris says he's trustworthy but not that trustworthy. I planned to work with Chris for the foreseeable future because honestly he does great work, but I will never use his services again. He used my trust against me and is now trying to use the company and its
""good name"" to cover up his shady business.
I gave him 1 star but he gets no stars from for this.

Wow these guys are great! Highly recommend! We had a clogged toilet Friday night that led to leaking from around the wax seal all over the bathroom. What a mess. Echo was super fast - Luis replied to my request in no time (at 1030pm Friday!) and Chris was out at the house on time at 9 am Saturday. Chris was truly awesome as other reviewers have noted. What a pro. Very clear explanations of everything, happy to show me every step and answer all my questions as the project developed, ready with cameras and other equipment when things got complicated...I appreciated how he made all options, his opinions, timing, and pricing clear before starting anything. Fixed the problem and laid out a potential longer term upgrade with zero pressure. On top of that he was super nice, super clean, great with my kids and dog running around, and even helped me with an unrelated question I had at the end of a half day of work. Totally fair transparent pricing. No question we will be repeat customers.

Can suggest Using ECHO. Very fast response to get free quote on my job.
Was able to complete both bathroom jobs quickly right on schedule. Chris answered all my questions and the whole staff was very helpful