Echo Leak Detection

Melanie T.

Echo Leak Detection did a wonderful job replacing my burst water pipe. They came out quickly, were very nice, and had the problem fixed within the hour and water restored at an extremely reasonable rate with no nonsense or upselling. Very friendly and informative. Super happy with René and team! They will be my first call for future plumbing services.

Gray O.

We hired Echo to re-plumb our house and it was a miserable experience. First Rene tried to install a water line (twice!) even though we told him we already had one, then when the County messed up our sewer connection and we were going to try to get some money back for the mistake, he was evasive and refused to answer what the difference was between what he spent and what was budgeted. Then he kept demanding money from us and our GC before he would commit to showing up again. Then he installed the $1k stormwater sump pump AT THE WRONG END OF THE BASEMENT. So the water puddles at the south end, while our shiny, expensive sump pump sits dry at the north end.

One day, Rene just showed up and said he would do all the finishes over the next three days (no warning, no scheduling, no call), forcing us to cancel a trip to NC to be available. Then HE DIDN'T SHOW UP for two of the three days.

During finishes, there was problem after problem and instead of educating us on what we needed to get, he'd just leave and disappear for weeks. The hot/cold water lines were plumbed backward and they ripped huge holes in the drywall to fix that, then there was a problem with the master shower that Rene said would cost several hundred dollars to fix (another plumber fixed it in 5 minutes), and then HE JUST DISAPPEARED. For weeks. AFTER being paid.

Dishonest. Uncommunicative. Unprofessional. Poor quality work. Not enough bad things to say about it.