Ebb and Flows Backflow Testing

Company Overview

Ebb and Flows Backflow Testing is dedicated to taking away the concerns about backflow device compliance. I know you’re juggling many responsibilities - the status of your backflow device doesn't have to be a worry. If you’re already a customer, we keep your information on file and will give you a call at the start of the month when it’s time for your inspection. Our services include inspecting, repairing if necessary, and submitting results to the city. The paperwork will be left at your doorstep for you to pay whenever you wish. It’s just that easy!

Hi, I’m Mark Ficocelli, the operator of Ebb & Flows Backflow Testing based in Leesburg, Florida.

I became a certified backflow inspector in 2011, inspecting backflow devices as I worked in maintenance at Highland Lakes community. Initially, it was a small side business with a few hundred clients eventually expanded into a thriving business with several thousand clients. In the year 2019, I had the pleasure of meeting Lynn Heizer, the owner of Ebb and Flows. After her husband, Wayne, passed away unexpectedly, I provided my support as a temporary solution. Not long after, Lynn invited me to purchase the business, and that’s how my journey began. I feel honored to uphold Wayne's legacy and to carry forward his dedication to craftsmanship is something I take great pride in in my work.

I perform device inspections in various communities in Leesburg along the Highway 441/27 corridor, including Hwy 441.

What I enjoy the most about being a small business owner and providing backflow device inspections is that it allows me to deliver exceptional customer service. I genuinely care about service, and I am committed to answering calls in a timely manner and exceeding expectations. I aim is to ensure a positive experience for my customers by being professional and polite, and making sure their devices are checked and the findings reported to the city without delay.