Easy AC

Jim O.

The good: I called at 4pm on a weekday, and a tech arrived within 2 hours. The tech was friendly and courteous. The bad: Tech glanced at my evaporator coils, said my air handler was rusted out, leaking Freon, the leak could never be found in the maze of coils, and I needed a new unit. All within 3 minutes tops, without breaking out a meter, leak detector...anything. I told him I did not have $$ to invest in a new unit and asked for options - he told me he could charge the unit with Freon @ $100.00+ per pound (a minimum of 3 pounds needed per his estimation) but that it would just leak out again. The ugly: The next day I called another company. This tech actually broke out his leak detector, which went crazy as soon as he stepped in my backyard. He immediately found a leaking valve on my condensing unit, sealed it with leak-stop, topped off my Freon charge. Took 15 minutes and cost $120.00. It's been a month and unit is still running like a champ. To sum up, unless you are just looking to part with $$$ for a new unit, don't call Easy AC.

Gabriele C.

Had an $11 k 3.0 Carrier unit put in my 2500 sq ft home. This was April '18 ... told it was very quiet and efficient. This unit can not cool my home and it is much loader than my neighbors 10+ yr old unit . Be fore warned this has been a horrible experience!!

Marco G.

10 year old AC Unit went out , noticeably hot late afternoon, called Easy AC and they had someone come that same night. Decided to buy new unit rather than pay to repair old one. Next day the unit was installed by tech Jorge Borja and another guy named Robert. Both were very professional and explained everything they were doing, had to deal with the rain too. I'd definitely choose Easy AC again, it was really that easy and reasonably priced.

Glen H.

I initially had Red Cap Plumbing come out to fix a kitchen valve and replace a shower cartridge. Upon them trying to sell me $4800 worth of services, they said the work I called for would be $780! To replace a plastic valve and a shower cartridge! So I called around and it was very hard for someone to give me a phone quote, everyone wanted to come out first and presumably try to up sell me on stuff I didn't need. Not Easy A/C however. They told me exactly how much over the phone and Mark came out the next day on time and fixed everything as we spoke about on the phone. Found my go to plumber. Thank you!

Thalya D.

Went with Easy A/C first since it had a good amount of reviews on both Google and Yelp, tech came out, figured out the problem, said the part will be around $1500. Spent the next 30 minutes trying to sell me a whole new unit. Went for a second opinion with another company... part came out to be around $700. Guess who I went with? System up and running now. Go easy with ripping off your customers Easy AC.

Tony M.

This company was coming out to service my ac on a Friday. I leave work early and they don't show up. The next day they come out late to check my ac system and service it. They notice my breaker off and then try to charge me 170.00 for being there for 10 minutes. After my ac started up technician started telling me I was leaking freon and needed a new system. This company is a ripoff to say the least.

Scott W.

We were looking for an electrician and found Easy AC through online reviews. We thought we needed a whole house rewire and panel upgrade. We obtained bids from four other companies. Easy AC was the one we chose because of service and price. John gave us an estimate but explained why we didn't need to rewire. He explained things in terms that was easily understood. John and DB replaced our panel (took about a day and a half), did some safety checks and upgrades to outlets in the home. AND they kept things tidy inside and outside of the house during and after their work. When the county inspector came he said this was only one of five inspections (this year) that passed on the first time!! EXCELLENT job John and DB! Thanks so much for putting our mind at ease.

Tammy K.

I have Easy AC's annual service plan. I called them because my heat tried to go on the other night, but I saw the fan wasn't moving. A tech came out this morning, was here 5 minutes, literally, and came in to tell me a twig had gotten caught in the fan, he opened the unit and removed the twig, its now working fine. And charged me $125! I didn't bother arguing with the tech, he's just doing his job, but did call the office after to explain what the visit ended up being for, and asked if they could refund me something, because $125 is just silly. The woman said it was the minimum charge to come out and open the unit, and that she'd check with the powers that be and call me back. I did let her know that if they really were going to charge $125 for that I'd be forced to look elsewhere come my renewal in April. She called back and was told to offer me $75 back on my next renewal - so forcing me to resign with them, not seeing any financial benefit until about a year from now, and then still it would technically be a $50 service call... Really? That is just not good business! I was expecting they'd say how about pay a $25 service call, maybe $50 - though that is still too much for 5 minutes and a TWIG! I am really surprised...and upset. I've been using Easy AC since 4/14. I've renewed with their annual service plan 2 times, this April would be my 3rd renewal. I had them install a new unit (i have 2) in August 2014 to the tune of $8,799.00. That new unit had a capacitor fail when it was 1 year and 9 months old. It was under warranty, so no charge for the parts, but $125 for the call - which I didn't complain about and paid. Though come on! Nothing should break on a unit 20 months old - I should not have to pay anything! But I did, and didn't complain. I paid $350 in November 2015 for a UV bulb replacement. I paid $800 in June 2016 for leak repair and recharge of freon. This is all on top of my $288 yearly Plan fee. I was asking to not pay $125 for a 5 minute service call.... *sigh*... (Read my few other reviews, I'm not a big complainer. Actually, usually I write a review to praise a great company or small business. But in this case, I just think folks should have info before they sign on with a company...)

Larry M.

We had a new heat pump installed on 11//16 and new duct work on the 17th we are still having problems. Granted, the employees are all polite etc. but that doesn't get the system fixed properly. Last night the thermostat went blank. No heat and this is the first time we used it. We had two previous service calls with problems. Hope they can resolved our issues.

Kevin M.

Two years ago your company was there for my family when our unit died. Your team took care of us. My issue, today we had a four hour window, pre arranged all the details for contacts and everything laid out with representative. Still you call my cell left two messages that I was unable to obtain until after my shift. You clearly stated that the technician was coming but not at two. No one said they will not come if it rains and it was already 630pm when he finally called and raining. He said we would have to reschedule? No, we will not and I will NEVER be calling your company again. You wasted my husband's whole day waiting for no one. For this is why I give you one star.....RUDE!