Easy AC

Ashley J.

I have been a LOYAL customer for the past 20 years (had 2 units installed for over $13,000 + by easy ac-latest one under 2 years,wasnt working right, called easy ac, said it would be an $80.00 svc call. tech came out, explained what the problem was, he walked out to garage popped off a PVC cap & said your drain was blocked, chg would be $220.00. I had this problem before and knew it was NO BIG DEAL (nothing a wet vac wont fix). so I told him never mind, I will take care of it myself, before he was able to run my CC (for nothing but 2 minutes wk) I unblocked the drain (3 minutes). I have been in svc industry (pest control) over 30 years.Svc between 1200-1500 cust. monthly) MANY times I have been asked if I know a roofer, electrician, AC comp, etc. I have ALWAYS recommended EASY AC-NO MORE!!! I will NEVER spend another cent with this company or RECOMMEND THEM.

Sheryl E.

We had a new heat pump installed on 11//16 and new duct work on the 17th we are still having problems. Granted, the employees are all polite etc. but that doesn't get the system fixed properly. Last night the thermostat went blank. No heat and this is the first time we used it. We had two previous service calls with problems. Hope they can resolved our issues.

Tommy W.

Had an $11 k 3.0 Carrier unit put in my 2500 sq ft home. This was April '18 ... told it was very quiet and efficient. This unit can not cool my home and it is much loader than my neighbors 10+ yr old unit . Be fore warned this has been a horrible experience!!

Mohammed A.

Called them Sunday morning, they were in, out and done by noon. Got our AC running, but due to age of unit and severe freon leak, we purchased entire new unit. Not cheap, but totally worth it. The entire install took 6 hours the next day. They came back for a follow up visit as well. One hint to front office: please have your techs CALL first before they come by with no set appt time. Some of us have large pets we need to lock up first. This happened 3 times now and no phone calls, even though I was told otherwise. Annoying. But their employees are friendly, knowledgable, polite and efficient.

Robert K.

I have Easy AC's annual service plan. I called them because my heat tried to go on the other night, but I saw the fan wasn't moving. A tech came out this morning, was here 5 minutes, literally, and came in to tell me a twig had gotten caught in the fan, he opened the unit and removed the twig, its now working fine. And charged me $125! I didn't bother arguing with the tech, he's just doing his job, but did call the office after to explain what the visit ended up being for, and asked if they could refund me something, because $125 is just silly. The woman said it was the minimum charge to come out and open the unit, and that she'd check with the powers that be and call me back. I did let her know that if they really were going to charge $125 for that I'd be forced to look elsewhere come my renewal in April. She called back and was told to offer me $75 back on my next renewal - so forcing me to resign with them, not seeing any financial benefit until about a year from now, and then still it would technically be a $50 service call... Really? That is just not good business! I was expecting they'd say how about pay a $25 service call, maybe $50 - though that is still too much for 5 minutes and a TWIG! I am really surprised...and upset. I've been using Easy AC since 4/14. I've renewed with their annual service plan 2 times, this April would be my 3rd renewal. I had them install a new unit (i have 2) in August 2014 to the tune of $8,799.00. That new unit had a capacitor fail when it was 1 year and 9 months old. It was under warranty, so no charge for the parts, but $125 for the call - which I didn't complain about and paid. Though come on! Nothing should break on a unit 20 months old - I should not have to pay anything! But I did, and didn't complain. I paid $350 in November 2015 for a UV bulb replacement. I paid $800 in June 2016 for leak repair and recharge of freon. This is all on top of my $288 yearly Plan fee. I was asking to not pay $125 for a 5 minute service call.... *sigh*... (Read my few other reviews, I'm not a big complainer. Actually, usually I write a review to praise a great company or small business. But in this case, I just think folks should have info before they sign on with a company...)

Richard G.

This company was coming out to service my ac on a Friday. I leave work early and they don't show up. The next day they come out late to check my ac system and service it. They notice my breaker off and then try to charge me 170.00 for being there for 10 minutes. After my ac started up technician started telling me I was leaking freon and needed a new system. This company is a ripoff to say the least.

Allison R.

We were looking for an electrician and found Easy AC through online reviews. We thought we needed a whole house rewire and panel upgrade. We obtained bids from four other companies. Easy AC was the one we chose because of service and price. John gave us an estimate but explained why we didn't need to rewire. He explained things in terms that was easily understood. John and DB replaced our panel (took about a day and a half), did some safety checks and upgrades to outlets in the home. AND they kept things tidy inside and outside of the house during and after their work. When the county inspector came he said this was only one of five inspections (this year) that passed on the first time!! EXCELLENT job John and DB! Thanks so much for putting our mind at ease.

Kim D.

I would first like to thank Michelle at Easy AC for being easy to talk to and her wide knowledge of what she does. I had to replace the unit and they told me it would be done in a day, however they ran into a little trouble when the new unit was taller that the old one which mean they had to cut and rebuild the area that the unit is. In the end they did an amazing job, the AC is working like a charm and you couldn't tell that they had to rebuild the area where the unit rest. Thanks again Easy AC and Michelle

Terri C.

Fair pricing. I purchased a new AC unit from them in 2014 and they've been great standing behind their product. The parts have been covered under warranty and they have charged labor at a fair price based on my research. They also have specials where they will waive the service fee if they have to perform a repair. I really appreciate a company that doesn't take advantage and doesn't provide a price you have to haggle to get a fair price.

Brian J.

Easy AC of Tampa Florida Told my family several times that our ac is under warranty and so we made an appointment for them to come out and repair it. A few day before that appointment they called and rescheduled for today. Now they are saying that they never made an appointment and they won't honor the """"10 year warranty"""" 5 yeas into it and refuses to work with us. Avoid this company at all costs total crooks