East Bay Water Heater

Erica B.

The customer service was beyond what I expected! They never tried to beat around the bush when it came to my questions and were upfront about the price. I love when I know exactly what to expect, especially in a time where I need something like hot water. They were able to repair my water heater without any trouble. I was honestly so frustrated when I first found out it wasn't working cause I thought I was going to have to go DAYS without hot water but they made sure to get me in the same day! The guy that came out was friendly and didn't mind me asking questions that had already been answered. I would highly recommend them.

Winnie T.

They have a short wait list if you're in need of someone last minute! I was surprised that I was able to get a same appointment that day. Their plumber was nice and the total price was reasonable. I had the pilot light on my water heater repaired. I would recommend them if they work your area. They did a great job!

Karisa A.

THEY SAVED US FROM TAKNG COLD SHOWERS!! Seriously our water hasn't been hot like normal for some reason and my roommate and I couldn't handle just praying our water would be warm that day anymore. My roommate and I attend UC Berkeley and are so busy with summer school and volunteering it had been the last thing on our list to take care of. They were super friendly plumbers who work hard! I wasn't exactly sure what was wrong or what happened to my water heater but their guy on the phone helped me out a ton. They responded promptly and he gave me a short rundown of what was happening and how much it would cost to get it fixed. It was super helpful as my roommate and I had never felt with a plumber before! Thankfully it was a cheaper repair!!! Can't express how easy they made everything!

Cheryl R.

This establishment has very accommodating workers who make sure your needs are fully taken care of. I was housesitting and needed the hot water back on and I had a friend give me the thumbs up - a great recommendation for them. When I called in, they requested some shots from which I got a quote and an appointment time via text message. Their tech seemed really sincere and you could tell he wasn't just out to get your money / over charge /anything like that. Their tech left everything super clean before he left too. I'm so glad I had the opportunity to get such a great company working for me and that they have such great availability.

RJ C.

I had a leaky old water heater when I purchased a condo. Spoke to Mike on the phone and he gave me an honest assessment of how much life I have on it and how to prepare for the inevitable replacement. That gave me some room to budget and research on what to replace it with . When the time came, they made it so easy - I chose a time , they came on time cleared the clutter around the old heater, removed it and installed the new one in a jiffy. Very reasonable prices on labor and heater. I would go back there for my next property right of the back, instead of waiting for an "" emergency "" replacement. Highly recommend!

Bryan F.

To summarize everything up, they do a great job. They have a great schedule with lots of room to be able to choose your appointment and time. They also give you a two hour window of when they will arrive but they sent a text message before showing up. Their plumber was well trained and had a lot of background work repairing water heaters. He did a lot of work for a short amount of time being at my house. Everything seems to be working great again so far. They met my expectations and then some. Definitely recommend them for any water heater repairs, you won't be sorry.

Luis R.

First time dealing with water heater problems but these guys made it an easy process. They had some of the soonest appointments available so that's why I ultimately went with them. Their plumber was on time which was really important since I had to be somewhere. He repaired my water heater quickly and it's been working great ever since. Really great guys!

C M.

When my hot water stopped working I had no idea what to do, so naturally, I called my mom. She recommended these guys immediately. Their plumber Jeff was genuine, kind, and professional. He was different than the guy my mom got but just as great! He did the repair efficiently and was able to take a card. These guys are for sure our go-to plumbers now!

Kristin P.

Great business for getting water heater services done. I knew I made the right choice after they gave me a great price and they offered to come look at my water heater that day. I wasn't exactly sure what was wrong with it but after explaining it to the guy, Mike, he seemed to know what it was right away. He came over to my house that evening and sure enough it was just what he thought it was.

He offered to repair the part that night or to come back in the morning cause he knew how late it was, which I thought was great. I had him repair it that night though since he was already at my house and I didn't want him making a second trip.

Overall they are 5 stars because they were great at communicating with me, they got me in for an appointment super fast and Mike was just awesome all around.

I'm hoping I don't have any water heater problems for a long time but I have their number saved just in case!

Joshua V.

These guys are professionals, and do a terrific job. The prices are very reasonable, & they do a thorough job. I was having an issue with my hot water lasting more than 5 minutes for a shower, but they found the problem & fixed it, no more timing the shower :). Definitely recommend.